Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always love the clothes selction at Goodhood as it's varied and niche.”

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Posted 3 years ago

“Always the freshest threads and best service”

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Posted 3 years ago

“I came in to buy a gift for my girlfriend and the staff could not have been more helpful. Goodhood is more of an experience than just a transaction. Big love GH.”

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Posted 3 years ago

“Sneakers are stained and have asked for an exchange but no one has replied yet.”

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Posted 3 years ago

Hi Matthew, We're sorry to hear that you received some sneakers that have an issue with them. We have contacted you directly to rectify the issue for you. Thanks The Goodhood Store

Posted 3 years ago

“Gret service”

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Posted 3 years ago

“Quick delivery, great products”

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Posted 3 years ago

“Very good shopping experience, nice site and easy to checkout. Good delivery”

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Posted 3 years ago

“The Goodhood is a urbanwear staple. Modern classics 100% fresh”

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Posted 3 years ago

“Tip top wares as always 👌”

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Posted 3 years ago

“Great store,”

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Posted 3 years ago

“This jumper arrived in the packaging but had a rip in the front of the plastic and honestly, this jumper feels like it has already been worn. There were some faint marks on the front and the fleece lining felt like it has already been washed.”

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Posted 3 years ago

Hi, Thank you for reaching out. We send our sincere apologies that you have received a faulty item and for any inconvenience this may have caused. We are investigating this as a matter of urgency and will respond directly on email as soon as possible. Thank you so much for your patience. The Goodhood Store.

Posted 3 years ago

“No order confirmation after 3 days, no response to multiple emails chasing for order confirmation and shipment details. As always disappointing.”

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Posted 3 years ago

“Always such a pleasure to shop here, not only in terms of service, but they consistently curate an excellent selection of goods for your hood.”

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Posted 3 years ago

“Always had the newest and best threads and there online shop is as good as their physical! My favourite mens clothing store hands down!”

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Posted 3 years ago

“Prompt delivery, item arrived without fault, very pleased with my new hoodie!”

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Posted 3 years ago

“The best selection of clothes - always go there for the next trends on shoes and clothing. Somehow i feel that they push the price up more than other retail stores that sell the same garments ? However you may be paying for the luxury store experience so i understand this also. Always super friendly people, definitely my favourite shop.”

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Posted 3 years ago

“Easy to purchase things online and delivery was quick and secure. Would have been great to see more sustainable packaging that would have got it the extra star!”

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Posted 3 years ago

“Speedy delivery, lots of great brands”

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Posted 3 years ago

“Very quick and easy shopping experience.”

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Posted 3 years ago

“Amazing products, really cool range, and efficient delivery.”

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Posted 3 years ago

Goodhood is rated 4.5 based on 2,326 reviews