Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“always a pleasure to deal with nice and easy with quick delivery and item always arrived perfectly packed just how you want it to be”

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Posted 3 years ago

“Friendly, efficient, personable.”

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Posted 3 years ago

“Excellent website, ethos, items and delivery. 10/10”

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Posted 3 years ago

“Goodhood is my go too retail site, the site offers unique clothes and shoes I can't find anywhere else, always happy with the quality and if something doesn't fit perfectly, I've never had an issue with their returns policy.”

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Posted 3 years ago

“Great website and an amazing selection of products. I really enjoyed the shopping experience, however, the shipping to Guernsey was very expensive. I will definitely shop again but will be doing one big order so that I pay less postage. I have also not been notified that my parcel has shipped yet, after 5 days.”

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Posted 3 years ago

“Very swift, landed straight into my inbox. Forwarded onto my sibling as a gift to their birthday straight away.”

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Posted 3 years ago

“The staff are always helpful and friendly!”

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Posted 3 years ago

“Always great quality products and selection. Really fast delivery which was also free as spent over £100”

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Posted 3 years ago

“Great experience and even better products.”

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Posted 3 years ago

“Always find something I want to buy and more! Great source of inspiration and shopping experience.”

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Posted 3 years ago

“Very helpful and friendly staff”

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Posted 3 years ago

“Great people to deal with and a great selection of items 😊”

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Posted 3 years ago

“Came through on Bank Holiday Friday - super helpful”

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Posted 3 years ago

“Not a great customer experience, unhelpful and rude”

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Posted 3 years ago

“Some lovely products at reasonable prices. Perhaps a little less range in store than i expected, but great nonetheless.”

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Posted 3 years ago

“Staff in store were very friendly and attentive when wanting to try on items before purchasing.”

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Posted 3 years ago

“Good products, nice shop, nice staff 👍”

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Posted 3 years ago

“Goodhood has well-curated items for people who love to dress up. My friend was the one who introduced me to it and I am totally hooked. Will purchase again soon.”

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Posted 3 years ago

“excellent price quick delivery well packed”

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Posted 3 years ago

“You've sent me the wrong shoes. I ordered the checkerboard slip on Vans.”

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Posted 3 years ago

Goodhood is rated 4.5 based on 2,326 reviews