Gooseberry Shop Reviews

Name: Gooseberry Shop
Rating: 4.49

4.5 Rating 3,293 Reviews

88 %

of reviewers recommend Gooseberry Shop

4.5

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

01159988553

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Gooseberry Shop 1 star review on 17th March 2025

Peter

Gooseberry Shop 1 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Very good”

Helpful Report

Posted 9 years ago

“Great price & super quick delivery. Happy Me :)”

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Posted 9 years ago

“Brilliant service many thanks”

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Posted 9 years ago

“The website was quick and easy to use. The customer service staff were extremely helpful and friendly and made my experience a really great one! Will definitely buy from them again!”

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Posted 9 years ago

“arrived in good time and what I ordered easy to use!”

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Posted 9 years ago

“Paid for 48hr tracked delivery but order not dispatched for 2 days so 4 day delay in receiving. Not what I hoped, fortunately was at home when arrived.”

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Posted 9 years ago

“Nice to find Sassoon products online at a good price. Smooth transaction, will be ordering again. Thank you”

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Posted 9 years ago

“Easy online ordering for the product I wanted & delivery arrived on time & well packaged. First use of site but will use again.”

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Posted 9 years ago

“Ordering was simple and ordered arrived promptly. Well boxed - one of the shampoos had leaked very slightly so suggest they tape across the as other firms do.”

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Posted 9 years ago

“Fast delivery”

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Posted 9 years ago

“I ordered 3 items and received 2. I called gooseberry and they said to write them. I write them and no response. I write them again after 1 week and no response. Not sure what to think of the company.”

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Posted 9 years ago

“Great delivery came exactly when stated with freebies too I shall definitely be returning”

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Posted 9 years ago

“I've been using this site for quite some months now and it is always superb I love it so much”

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Posted 9 years ago

“Excellent products at a good price and quick delivery I would highly recommend and shall not hesitate to use them again”

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Posted 9 years ago

“I will definitely use this site again , ordering was easy , delivery was efficient and communication very good when order was not available. Happy with alternative suggested.Thank you”

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Posted 9 years ago

“Good”

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Posted 9 years ago

“Extremely quick delivery each time I have used this website and the one time there was a delay due to a damaged package (by the mail) Gooseberry called me before I knew there was an issue and resolved it immediately, not many sites offer this level of service, please keep it up! You have made me a loyal customer!”

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Posted 9 years ago

“Great range of products, good communication throughout shipping process.”

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Posted 9 years ago

“Quite satisfied with service”

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Posted 9 years ago

“Quick delivery, great product, some of the product leaked out however I think it was just bad luck as it was well packaged. Good price”

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Posted 9 years ago

Gooseberry Shop is rated 4.5 based on 3,293 reviews