Gooseberry Shop Reviews

Name: Gooseberry Shop
Rating: 4.49

4.5 Rating 3,293 Reviews

88 %

of reviewers recommend Gooseberry Shop

4.5

Based on 3,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

01159988553

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Gooseberry Shop 1 star review on 17th March 2025

Peter

Gooseberry Shop 1 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sssfsdf sdnfsdf msdfnksdf sdfksn”

Helpful Report

Posted 4 years ago

“Ease of ordering excellent, but delivery took longer than advertised”

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Posted 7 years ago

“Service is very good. Delivery is very fast. Unfortunately my husband ordered Moroccanoil repair shampoo and conditioner rather than volume set. Return for refund is very inconvenient. Not like other online companies, they prepared the return label and form for customers. With your company, I have to go online to find the information and print out the label myself. It happens to that my printer broken, I have to go to library to print it. Royal Mail link didn't work, then need email again, waiting for the response then go to library again then email again to inform you the tracking number required......”

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Posted 8 years ago

“No problems , few days to arrive but was free delivery so as expected .”

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Posted 8 years ago

“Good service but delivery seemed a tad slow”

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Posted 8 years ago

“The Moroccan Oil arrived in a timely fashion and was as described. Would use Gooseberry again.”

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Posted 6 years ago

“prompt service but product from different location and different packaging than usual green bottle - just hope it is the same shampoo inside.”

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Posted 8 years ago

“Items arrived as promised on time and I was kept informed at every stage. Items were exactly as described and good value.”

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Posted 7 years ago

“Fast delivery , great price”

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Posted 8 years ago

“Received email to say it was on its way and able to track however would have preferred a quicker delivery. Packaged nicely with no damages. Would use again.”

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Posted 7 years ago

“Hello, The item was delivered successfully. However it was faulty and I have returned it to you”

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Posted 7 years ago

“Informative well designed web page. Quality product at competitive prices. Quick delivery.”

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Posted 7 years ago

“The delivery wasn't on time but as soon as I contacted them they refunded the p&p immediately. Attentive and friendly staff that are easy to get hold of via email.”

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Posted 8 years ago

“The process was comfortable and the product arrived well. There was a delay in the delivery which was supposed to be 2 days earlier than when it happened.”

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Posted 8 years ago

“Speedy delivery and great product”

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Posted 8 years ago

“Good price for the item I purchased. Communication fine notifying me of the progress of my order. Shipping a little slow, but otherwise no problems with delivery.”

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Posted 7 years ago

“a little slow getting the order ready, otherwise all good .”

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Posted 7 years ago

“I never expected to find Kerastase for prices this good. Not the fastest shipping known to humankind, but the prices guarantee return custom from me.”

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Posted 6 years ago

“Product arrived on time well packaged”

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Posted 7 years ago

“Competitive price - goods as described”

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Posted 8 years ago

Gooseberry Shop is rated 4.5 based on 3,293 reviews