“I made an order, and I get an email saying my state does not allow large magazines, karma so they will keep them and not give me replacements, or a refund my money -15% restocking fee.. There are thieves. I will never use them again and I will never recommend anybody else.”
“Definitely avoid. They ship to licensed firearms dealers, but the dealers may not be there to receive the shipment. Item ends up being returned and is a huge hassle. Additionally, customer service is horrible and I have yet to find a business that cares less about resolving any issues than Grabagun. HORRIBLE customer service. AVOID.”
“Should be renamed "Grabnothing". Good luck getting anything from this website. If you order anything your order will be cancelled and you get a refund. Total waste of time messing with these people. And if you call them out they are totally nasty about it. I had my last order cancelled because I exist and called them out last time. Move on to a reputable website for your needs. Sportsmans guide has these guys beat hands down.”
“They won’t stop emailing me about product back in stock I tried calling them I’ve emailed them they won’t stop about every two hours day and night when I’m trying to sleep email email email after email for months”
“Dealt with Armondo over a two year old gun purchase. Complete scam artist. They had my money and gun for years yet want me to pay a 15% restocking fee. I had to track them down. They didn’t tell me the gun had been returned. They stole my money and are only refunding me after 24 months because I called them on it. Thieves.”
“They shipped my gun to an FFL who has closed. They strung me along with big talk about calling the ATF. 18 months lasted Armondo tells me they have had the gun back in the store for 17 months. They will send me a check (said it takes a month) minus 15% restocking fee. They knew they had the gun back for 17 months. Never called me or offered me my money back until I called for a year and a half. Shady scam. Armondo is shady. Stay away from this company. Thieves.”
“False advertising emailed. After first being told price would be honored, left on hold 40+ minutes, disconnected. Called back 30 min on hold then told not going to honor emailed advertised price!”
“Yeah ordered two dead air sandman flash hiders for 556 ordered on the 10th Friday says 3 to 5 days well here we are 6 the day. I wrote email asking about the order if it'd be shipped today which is the 17th and received a reply, saying it's processing and will be shipped out soon along with being told they are doing 3 to 5 day shipping ok I'm at 6 should be shipped. I then reply saying ok no problem if it doesn't ship today I'll cancel it on my bank card. Received a reply canceling the order lol. If you didn't have the part or can't meet the time hacks you put out shouldn't advertise it adn also shouldn't just jump to cancel someone's order. I NEVER SAID TO CANCEL IT, SO IT SEEMS TO ME THAT THEY KNEW IT WOULDNT SHIP AND CANCELED THE ORDER . HORRIBLE EXPERIENCE”
“I love grabagun. I have purchased several firearms, rifles, and shotguns.
Shipping was quick and the merchandise arrived in perfect condition. I will be purchasing more ammo, guns, and shotguns from grabagun.”
“I have purchased thousands of rounds of ammo online and this is the only place that has shipped needing a adult signature. I work for a living and I do not have the time to set around and wait on a package. It would have been nice if they would tell you that at checkout. This place is a joke.”
“I ordered ba HK VP9 earlier this year and even though I was charged for the gun it was never shipped. Several attempts were made to remedy the problem and they were all ignored. Finally I had to contact my bank to get a refund. As a result I am not able to order from them anymore. Their thanks to a long time customer.”
“From my first purchase from Grabagun (Springfield XD) to my last gun (Sig Sauer M400 thread) and thousands of ammunitions, I have been nothing but loyal to this business, however on April 13th I got the shock of my life, I had ordered a Mossberg 590 Shockwave JIC, then called to confirm my purchase and confirm my FFL for delivery, during this call I was told my order has been closed, why? Oh it must be your bank, I called my bank and they said it was the merchant, called Grabagun back and some dude ( Jeremy ) told me it was because my transaction was flag as potentially fraudulent transaction, reason given was that my billing address does not match the shipping address, I’m an American tax paying citizen but you racist want to deny me of my 2nd amendment rights, all this because of my name, a Nigerian name, I must be a fraudster right, I have since ordered and recieved my gun from Bud’s Guns Shop , shame on you people ”
“After taking payment for an order from GrabAGun. They held on to my product for about 29 days saying I would receive it after 30 days. On day 29 they cancelled my order and returned my items because I left a negative review about my experience on Better Business Bureau. Ive never seen a company care such little about their customers. Take your business somewhere else and save yourself the headache. Not sure if it’s discrimination or just ineptitude in being in the firearms business.”
“Charged my credit card and then cancelled the order later that day because their automated system flagged it as fraud, apparently. Never happened to me with any retailer before. I emailed for support and they asked for a picture of the credit card to prove I had it? Honestly, is this a scam site ?”
“I called Grab-A-Gun asking why they are charging sales tax on sales to Missouri. Missouri does not require sales tax be paid on out of state purchases! Their answer was the Supreme Court ruled that they must. I asked if that is true why doesn’t Gunbroker charge sales tax on sales to Missouri? They couldn’t answer. Grab-A-Gun charges sales tax on all sales, which means they are making a larger profit by telling a lie to the purchaser!! This is illegal and should not be allowed in any state that doesn’t collect tax on out of state purchases!!!!”
“Do not order anything from Grabagun.com. I wish I had read all the complaints and more than 60 BBB complaints against this company. Very very disappointing!!”
“I have purchased 3 rifles through GrabAGun. All the guns were shipped quickly and arrived in great condition. I have also purchased some ammunition through them and had no problems. As long as their great service continues, I will continue to buy from them.”
“Grabagun did great. Item was as described and shipped relatively quick. I would have given them 5stars but FedEx ground took 5extra days to deliver. FedEx ground is a 1star out of 5. My eotech almost missed my anniversary and it became frustrating because I had a trip planned.”
