GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.30

2.3 Rating 125 Reviews

32 %

of reviewers recommend GrabAGun.com

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2.3

Based on 125 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

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“False advertising emailed. After first being told price would be honored, left on hold 40+ minutes, disconnected. Called back 30 min on hold then told not going to honor emailed advertised price!”

Helpful Report

Posted 2 years ago

“Yeah ordered two dead air sandman flash hiders for 556 ordered on the 10th Friday says 3 to 5 days well here we are 6 the day. I wrote email asking about the order if it'd be shipped today which is the 17th and received a reply, saying it's processing and will be shipped out soon along with being told they are doing 3 to 5 day shipping ok I'm at 6 should be shipped. I then reply saying ok no problem if it doesn't ship today I'll cancel it on my bank card. Received a reply canceling the order lol. If you didn't have the part or can't meet the time hacks you put out shouldn't advertise it adn also shouldn't just jump to cancel someone's order. I NEVER SAID TO CANCEL IT, SO IT SEEMS TO ME THAT THEY KNEW IT WOULDNT SHIP AND CANCELED THE ORDER . HORRIBLE EXPERIENCE”

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Posted 3 years ago

“I love grabagun. I have purchased several firearms, rifles, and shotguns. Shipping was quick and the merchandise arrived in perfect condition. I will be purchasing more ammo, guns, and shotguns from grabagun.”

Helpful Report

Posted 3 years ago

“I have purchased thousands of rounds of ammo online and this is the only place that has shipped needing a adult signature. I work for a living and I do not have the time to set around and wait on a package. It would have been nice if they would tell you that at checkout. This place is a joke.”

Helpful Report

Posted 3 years ago

“I ordered ba HK VP9 earlier this year and even though I was charged for the gun it was never shipped. Several attempts were made to remedy the problem and they were all ignored. Finally I had to contact my bank to get a refund. As a result I am not able to order from them anymore. Their thanks to a long time customer.”

Helpful Report

Posted 3 years ago

“From my first purchase from Grabagun (Springfield XD) to my last gun (Sig Sauer M400 thread) and thousands of ammunitions, I have been nothing but loyal to this business, however on April 13th I got the shock of my life, I had ordered a Mossberg 590 Shockwave JIC, then called to confirm my purchase and confirm my FFL for delivery, during this call I was told my order has been closed, why? Oh it must be your bank, I called my bank and they said it was the merchant, called Grabagun back and some dude ( Jeremy ) told me it was because my transaction was flag as potentially fraudulent transaction, reason given was that my billing address does not match the shipping address, I’m an American tax paying citizen but you racist want to deny me of my 2nd amendment rights, all this because of my name, a Nigerian name, I must be a fraudster right, I have since ordered and recieved my gun from Bud’s Guns Shop , shame on you people ”

Helpful Report

Posted 3 years ago

“After taking payment for an order from GrabAGun. They held on to my product for about 29 days saying I would receive it after 30 days. On day 29 they cancelled my order and returned my items because I left a negative review about my experience on Better Business Bureau. Ive never seen a company care such little about their customers. Take your business somewhere else and save yourself the headache. Not sure if it’s discrimination or just ineptitude in being in the firearms business.”

Helpful Report

Posted 3 years ago

“Charged my credit card and then cancelled the order later that day because their automated system flagged it as fraud, apparently. Never happened to me with any retailer before. I emailed for support and they asked for a picture of the credit card to prove I had it? Honestly, is this a scam site ?”

Helpful Report

Posted 3 years ago

“I called Grab-A-Gun asking why they are charging sales tax on sales to Missouri. Missouri does not require sales tax be paid on out of state purchases! Their answer was the Supreme Court ruled that they must. I asked if that is true why doesn’t Gunbroker charge sales tax on sales to Missouri? They couldn’t answer. Grab-A-Gun charges sales tax on all sales, which means they are making a larger profit by telling a lie to the purchaser!! This is illegal and should not be allowed in any state that doesn’t collect tax on out of state purchases!!!!”

Helpful Report

Posted 3 years ago

“Do not order anything from Grabagun.com. I wish I had read all the complaints and more than 60 BBB complaints against this company. Very very disappointing!!”

Helpful Report

Posted 3 years ago

“I have purchased 3 rifles through GrabAGun. All the guns were shipped quickly and arrived in great condition. I have also purchased some ammunition through them and had no problems. As long as their great service continues, I will continue to buy from them.”

Helpful Report

Posted 3 years ago

“From the items I’ve purchased they have sent without problems and made the presses fast and easy.”

Helpful Report

Posted 3 years ago

“Grabagun did great. Item was as described and shipped relatively quick. I would have given them 5stars but FedEx ground took 5extra days to deliver. FedEx ground is a 1star out of 5. My eotech almost missed my anniversary and it became frustrating because I had a trip planned.”

Helpful Report

Posted 3 years ago

“I bought several firearms from this place, and record has been spotty. A couple of times, the gun received was used but advertised as new! Be aware this place!! They actually put people on so called "do not sell list". Just look up the BBB website for complains.”

Helpful Report

Posted 3 years ago

“They waited 6 days to ship my product. Why???”

Helpful Report

Posted 3 years ago

“I ordered a gun followed by a refund I don’t want stating they had the wrong price on their website. I called three times hung up on twice while waiting for a manager. The third I’m waiting on the phone right now at 37 minutes on a Monday morning. Avoid these scammers and spend your money elsewhere.”

Helpful Report

Posted 4 years ago

“Realized I made a mistake when ordering, but called within 10 minutes. The guy told me it was no problem he would cancel the order. Woke up next day to the order still processing. I sent two emails to customer service with no response. Tried calling, no answer. Shortly after they changed the status to shipped. Now the only way to return is with a 15% restocking fee.. I feel they do this purposely.”

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Posted 4 years ago

“ordered a SW 686 PC through this website. later they just cancelled my order with no explanation no one answered phone calls made”

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Posted 4 years ago

“Holy Moly … this place rocks. I have bought guns from a dozen places on the internet, all good, but Grabagun was the only one to have what I wanted this time, at a fair price and in forty-eight hour I had my new pistol, magazines in my living room. I looking for two more pistols, when available I will be going to Grabagun.”

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Posted 4 years ago

“I just want to say I love these people and love doing business with them I have never ordered anything that got to me as fast as it does from them, ever order from them gets to Tennessee in 3 to 4 days and I thank Grabagun very much and will keep buying from them. Thank you grabagun.”

Helpful Report

Posted 4 years ago

GrabAGun.com is rated 2.3 based on 125 reviews