GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,388 Reviews

88 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

Write Your review

Tell us how GRADE MOBILE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GRADE MOBILE 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK, apart from receiving a great phone initially, and delivered quickly. What I received was A* class. However, something happened late on where the home button started to develop a fault. Normally this is where less reputable companies fall apart, not Grade Mobile. Before I knew it they arranged for me to send it straight to them without any fuss (not one question). They then explained how they wanted the phone (Factory Reset etc;). Two days later Libby (who I dealt with) mailed me and said a new phone is already on its way. 2 days later !!. Honestly, it's so nice to deal with a A* company who deals in A* products. I cannot believe I am gushing so much but I was worried and Libby took over and sorted it no problems. Thanks.”

Helpful Report

Posted 5 years ago

“My new phone from you arrived this morning. Excellent condition and so far great value for money.”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“Had an issue but was sorted very fast and professionally”

Helpful Report

Posted 5 years ago

“Ordered one day order arrived next. The phones were better than we expected and would have no hesitation in using Grade Mobile again.”

Helpful Report

Posted 5 years ago

“Second I-phone I have bought from Grade Mobile. Like the first one I bought my second phone was in excellent condition and works brilliantly. When I upgrade again I will probably use them again based on service and value for money.”

Helpful Report

Posted 5 years ago

“My daughter is very happy with her second-hand IPhone 7 which was sent and received very quickly and which is in excellent condition. I fully recommend Grade Mobile !”

Helpful Report

Posted 5 years ago

“Very prompt delivery, well packaged and secure. Second renewed iPhone I have bought from Grade Mobile. First one was for my teenage daughter and I was so impressed I bought one for myself. Good as new, you wouldn't know it was renewed. Highly recommended.”

Helpful Report

Posted 5 years ago

“Great service, answered my query immediately. Good product. Would recommend this company.”

Helpful Report

Posted 5 years ago

“Phone arrived exactly as described. Delivery prompt. Communication excellent.”

Helpful Report

Posted 5 years ago

“Great just like new”

Helpful Report

Posted 5 years ago

“Item was a gen 3 apple smart watch- I have to say the condition exceeded my expectations- item was described as A- I haven’t been able to spot any sign of previous use, and unexpectedly two brand new watch straps accompanied the order, which was by the way dispatched and received within 36 hours! Well done! Brian Rivers”

Helpful Report

Posted 5 years ago

“I cannot stress how impressed I was by the service and speed my order was processed! Within 10 minutes of ordering my order had been despatched and I received it the next morning so not even 24 hours had passed! Phone was in excellent condition too - very very happy.... Well done Grade Mobile - you deserve every star of the 5 I have given and I will definitely be recommending you to family and friends.”

Helpful Report

Posted 5 years ago

“Quick delivery.”

Helpful Report

Posted 5 years ago

“Great service and product as described IPhone 7 great condition.”

Helpful Report

Posted 5 years ago

“Ordered a renewed iPhone 7 and literally 10 minutes after ordering it was despatched and I received by 12midday the next day! Extremely impressed with their super fast service and the phone is absolutely immaculate.. would definitely recommend to use Grade Mobile... thank you very much Grade Mobile would definitely use you again !!”

Helpful Report

Posted 5 years ago

“Great service and product as described IPhone 7 great condition.”

Helpful Report

Posted 5 years ago

“5 star all the way”

Helpful Report

Posted 5 years ago

“great when it arrived, for a used phone almost no scratches whatsoever and if there were they were small, would 100% recommend”