GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,388 Reviews

88 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a phone on the website and it arrived the following day as promised and as described. Great communication throughout and excellent service. Highly recommend Grade Mobile based on my experience with them.”

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Posted 5 years ago

Hi Neil, That is amazing to hear! I'll be sure to show the rest of the team this review, they'll be delighted to hear this. We all look forward to providing another great experience for you again in the future Thanks The Grade Team

Posted 5 years ago

“Bought an Iphone 6 (grade a) , arrived promptly and expertly packed. Phone has a brand new battery and works perfectly. Thanks guys.”

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Posted 5 years ago

Hi Helen, Thanks so much for your feedback :) I'm sure the guys in the processing and packaging team will be delighted to see this! Hope we can see another order from you soon Thanks Grade Mobile

Posted 5 years ago

“Absolutely fine from the ordering to delivery 👍”

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Posted 5 years ago

“Delivered in less than 24 hours wow! Set up and ready for the next afternoon. Probably should have got one of those cases too but accidentally forgot lol. Will have to buy one”

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Posted 5 years ago

“Needed a phone for holiday quick. Delivered in less than 24 hours wow! Set up and ready for my flight the next afternoon. Couldn't believe it!!!!!!!”

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Posted 5 years ago

“never used before but would be very happy to use again. very quick service. got a grade c as needed a phone quickly and that was what was available. great price and very, very little cosmetic damage - relly impressed!”

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Posted 5 years ago

Hi there, Thank you for your review :) We are so glad to hear this and are glad that we could help to provide a great experience for you. Hopefully, we can impress you again soon! Kind Regards Grade Mobile

Posted 5 years ago

“I just found out they do cases too! LOL! So tempting but i just had to get a case too! What else do they do? Think i'll be back again some time soon”

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Posted 5 years ago

“Bought my phone from them, now i've just brought a proper nice case. Fits like a glove and will definitly protect my phone!”

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Posted 5 years ago

“Fine, phone as described and fast delivery! 👍🏽”

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Posted 5 years ago

“If I could give Grade Mobile 6 stars then I would! An excellent and seamless service from start to finish! The item I ordered was immaculate and worked perfectly. I was surprised to find the accessories (cable and plug) in the box too, which were an unexpected and very much appreciated bonus! My iPhone arrived in less than 20 hours after ordering. I loved the tracking option and overall, I am very impressed and will be using them again. I've already recommended them to my friends!”

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Posted 5 years ago

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Posted 5 years ago

“Excellent condition, few marks but that was in the description (not visible for far away) works great and really easy to set up. Well worth your money”

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Posted 5 years ago

“Ordered my phone a few months ago and couldn’t figure something out so I called them up. They were so helpful and told me how to make my battery last longer by doing simple every day steps So confident going back there”

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Posted 5 years ago

“Bought a grade b iPhone 7. It’s in great condition and so far working very well. I was hugely impressed with the speed of delivery - ordered Wednesday afternoon arrived Thursday afternoon about 24 hours later. I had been waiting three weeks for a competitor company to deliver same thing and cancelled with them in the end. Well done Grade Mobile I am a happy customer”

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Posted 5 years ago

“Bought iPhone XS Max on Thursday and arrived Friday mid day - so pleased with the packaging and protective bubble wrap on the device. Renewed product like new - one little hair scratch and that’s it - rather get this phone from Grade Mobile than the Apple Store. Will recommend to anyone who wants a upgrade or replacement.”

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Posted 5 years ago

“Brilliant quick and pristine condition”

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Posted 5 years ago

“Hard to tell the phone was refurbished. Excellent condition. Arrived on time. Will use this website again.”

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Posted 5 years ago

“excellent service, definitely recommend!!!”

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Posted 5 years ago

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Posted 5 years ago

“I contacted customer care before I ordered as I had a few queries and on both occasions I had excellent response. My phone arrived as stated within 24 hours. So far I’m very pleased with the professional way my order was handled.”

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Posted 5 years ago

GRADE MOBILE is rated 4.5 based on 2,388 reviews