“I have used Great Britain cars many times over the past years and they provide a reliable and punctual service. Their cars are always clean and the drivers are professional. Communication is easy and usually very fast. If there are any issues they always follow up seeking to improve their service. Of all the companies that I have tried it is the best”
“I've used this service a few times and always had a positivity experience. The cars are nice, the drivers are safe & they are on time. I made a change to my booking and it was no problem. They always answer and make things easy!”
“I've used this service a few times and always had a positivity experience. The cars are nice, the drivers are safe & they are on time. I made a change to my booking and it was no problem. They always answer and make things easy!”
“I have been using another company to book my airport transfers in London. The last time they were out of cars and I had to look elsewhere. I found Great Britain cars and decided to try because of the cheap price. I was not disappointed. I liked the booking process and his management process. I will use again.”
“Great Britain Cars comes on time to pick me all the time. They never failed me. They were one of the best transfers you can find in London. Their driver is always smartly dressed and very polite and helpful. Most important they are very sensitive to the needs of the passenger too.
I will recommend anyone to take Great Britain Cars and you will have the best experience! Enjoy the trip...”
“My Daughter went to Winter Wonderland on Thursday 2nd of May, when she went to get her train home she was told that a taxi (Great Britain cars) would pick her up from the station and take her and her friend to Borehamwood station, being that it was gone 9pm when they arrived at Borehamwood station, the Driver took it upon himself to take the girls to their homes, dropping them off right outside their front door!. He was well within his rights to leave them at the station but instead made sure that they got home safely! A massive thank you to that Driver! A credit to Great Britain cars!”
“Professional driver who was right on time and got us to our destination quickly but safely - it was an excellent experience. I will use again if I'm back in London”
“Always a great and reliable service. Efficient booking and pick up process. Drivers always nice and polite. Cost effective for getting to and from the airport. Highly recommend.”
“Always a great and reliable service. Efficient booking and pick up process. Drivers always nice and polite. Cost effective for getting to and from the airport. Highly recommend.”
“Tried and tested on many occasions, always a professional and excellent service throughout from time of booking, confirmation of booking, notification and photo of who the driver will be, to being greeted at the airport. Drivers are very smart and punctual and vehicles always clean. Great service would not hesitate to recommend contact”
“This was a good service overall. The driver could be monitored on his way to the pick-up and he did call to give his ETA. The vehicle was a good size for all our luggage and the actual journey went very smoothly and we arrived on time at our destination”
“Communication when booking was excellent. Our driver was waiting for us at exactly the spot we were told and helped us with our bags. Absolutely no issues, which after a long flight is exactly what one wants.”
“Spotless car and professional driver.
Wanted to thank Great Britain cars for the lovely service they have offered us while travelling with you earlier this month. Getting to Gatwick, especially during rush hour, can be very tricky and it was always a worry for us, but your estimate was spot on and we didn't end up waiting numerous hours at the airport. Your driver was very polite and helpful with the luggage; not to mention the car which was spotless”
“I am very happy with the Great Britain cars service. Booking for rides from & back to Heathrow was accomplished easily on the website. Both were on time, even a very early morning departure. The driver (same one both times) was professional and courteous.”
“if you book with them, be sure to make a follow up with them regarding the driver arrival, since they can't give a good customer service.
My boyfriend waited 25 min after the meeting time before we reach out to GBC again, to say to us that the driver had an emergency and needed to go, so they are sending us another driver, which he waited for another 20 min. Why that lack of communication between employees?! it was stressfull and didn't make it on time for the connexion. I wish they could refund me instead of poor excuses and radio silence.”
“Was over in Spain Wednesday trying to book a taxi from Stansted to Gatwick.
This company was trying to charge me a "UK train strike surcharge" of £166.
I used the live chat and asked what that was for?
The reply "we have applied a 110% surcharge on our website due to shortage of drivers due to the rail strike."
So because of this, I would never use this company again, and will show the screenshots all over the internet.”
“driver apparently fell asleep in his car and couldn’t pick us up from the airport (there was no car in the car park otherwise we would have woken him up). They assured us we would receive a refund as there were “no other Cars in London”.”
“driver apparently fell asleep in his car and couldn’t pick us up from the airport (there was no car in the car park otherwise we would have woken him up). They assured us we would receive a refund as there were “no other Cars in London”. I”
“The absolute worst customer service ever. Our driver apparently fell asleep in his car and couldn’t pick us up from the airport (there was no car in the car park otherwise we would have woken him up). They assured us we would receive a refund as there were “no other Cars in London”. I called for months and every time they said I would receive my refund within 3days. When I called them out on a lie the customer service rep laughed and cut me off. Not the first story I’ve heard of similar experiences.”
