“Customer service was second to none. The problem was dealt with quickly and efficiently . Tony from Cambrian arrived as arranged to transport my car to kwikfit. He was so pleasant and helpful - nothing was too much trouble. Thank you so much Tony and Green Flag. Couldn’t fault the service from start to finish.”
“On 14/8/2022 I was returning from Kings Lynn to Nottiingham when the warning light in my car informed me that the coolant level was low and that it must be topped up. I could get no help from the Esso Service Station at Bicker Bar so I 'phoned Green Flag, I am partially deaf and it can be very difficult for anyone to converse with me ,but the gentleman at Green Flag had limitless patience and told me he would have a technician with me in 50 minutes he was there in 45.
After a thorough inspection he was able to assure me that it was a sensor malfunction and that I could safely continue my journey. I would like to say that I am grateful both for the swift response in answering the 'phone and attending my breakdown.”
“We had a puncture on a little known road in the Yorkshire Dales. We had no idea where. A Green Flag transporter was with us within the hour. We used “3 words” and we were found quickly. The smiling, happy driver loaded our car and whisked us back home.
The person at the end of the phone line was helpful and did her job with a smile (well, it certainly sounded as if she was smiling!). GREAT!!”
“After contacting Green Flag as I had broken down in a Shopping car park in Southend, they were able to get me back on the road within half an hour. I was very happy with the speed and service.”
“Whilst the recovery driver was sent to the wrong post code by their colleague H couldn’t be more helpful, professional and caring ensuring we fully understood the problem, what was to be done to get us home safely. He clearly knew what he was doing and what we needed to consider.
Thank you”
“My car broke down on 7th of May and was undriveable. My call was dealt with by Tony who was sympathetic and dealt with things quickly and efficiently. A truck picked up the car within an hour ,driver again very pleasant and efficient. My regular garage was closed so the car was taken home and then picked up again this morning to deliver it to the garage for repair. I was very impressed with the service overall. Thank you”
“Hi my name is Mr Harris i broke down yesterday 5th May, my wife rang Green flag they sent a man out he arrived ten minutes later, un believable, he spent a couple of minutes under the bonnet got the car started, he was fantastic very pleasant new exactly what he was doing absolute pleasure, I would have give him a tip but got no cash on me,
Thank You Green Flag, superb Mr & Mrs Harris”
“Excellent prompt and curteous service once again from Green Flag (Simon who attended at the Shell petrol station at Chilworth Roundabout in Southampton. I cannot recommend Green Flag highly enough!”
“My car broke down today at stafford train station and would just like to thank the men from Burke brothers Ltd for coming to our rescue and taking us to my garage in cannock xxsa”
“We paid for rescue and recovery as we are elderly and disabled. Bought 9yr old car 10 days before. Drove over 100 miles on motorway in pouring rain. 1 mile from destination on country road oil warning light came on and we found all oil drained from engine all along the road (split in cam chain cover). We were offered hotel for night and hire car next day or taxi all the way home. Car recovered 2 days later. Brilliant service, cant fault them. There was delay in arranging rescue as I had forgotten to register the new car.”
“It was a few months ago now, and I said I would leave good feedback, but I got very distracted by life. However, the mechanic that came to help me, Matt (GF28 on his feedback card) was extremely helpful. He was easy to understand, knowledgeable, and professional to the point that I remembered to leave the good feedback I said I would about two months later. And kept his card, hence remembering his GF28 number. Keep up the good work Matt!”
“Had to call on green flag when i broke down in rush hour in london, waterfall recovery were with me in 20 minutes, the service was second to none, the mechanic had me going again in 10 minutes. Eric the mechanic was polite, helpful and explained everything, waterfalls and Eric's service was first class”
“I was very impressed by the friendly and efficient way the the call centre staff handled my calls throughout about my recent break down. Although their local contractors were a bit slow in responding I have nothing but praise for the service I recieved”
