Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great!”

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Posted 3 years ago

“Greeting Card Universe has very unique cards and great customer service.”

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Posted 3 years ago

“The card selection is pretty good and I found the Customer Service really helpful.”

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Posted 3 years ago

“Absolutely divine! I will definitely be ordering cards again! Thankyou!”

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Posted 3 years ago

“I don't give 5 stars but for this company I will I have ordered and received my cards fast with not problem One order was delivered by the Post Office to the wrong city when I call and mentioned I needed one of the cards for an occasion that week they resent the complete order and I have it the next day (the the first order did arrive they told me to just keep it) This is what I call GREAT customer service Phyllis Solimeno”

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Posted 3 years ago

“I purchased a Golden Bday card for my daughter and it was truly amazing. The card was of high quality and delivered to me. I am really impressed and will continue to do business with these guys.”

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Posted 3 years ago

“You can order and personalize your cards! Always on time! Less expensive and less trouble than going to store to purchase cards. Excellent service!”

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Posted 3 years ago

“I've been a longtime customer of Greetingcarduniverse.com, and this is the first issue I've had. Silly me, I forgot to personalize the 7 cards I ordered. They took care of my problem right away and to my 100% satisfaction.”

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Posted 3 years ago

“I love that you can change the message inside the card, pick the color of ink, and change the font. Cards are usually shipped within 24 hours after ordering, even when you customize the card. Due to a computer issue, I was charged shipping and should not have been. I emailed customer service and they promptly responded and refunded the shipping charge. I have placed over 10 orders in the past year and this was the only time there was a problem. Excellent service!”

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Posted 3 years ago

“Efficient in all areas”

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Posted 3 years ago

“THEY HAVE SUCH A VARIETY OF CARDS AND I ALWAYS FIND WHAT I NEED N CAN PERSONALIZE THEM. VERY SATISFIED WITH THIS COMPANY. THEIR PRICES ARE VERY REASONABILE. THEY DO ARRIVE QUICKLY.”

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Posted 3 years ago

“love the personalization at no extra charge!!!!”

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Posted 3 years ago

“The card I received was packaged with care and beautiful! Great experience!”

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Posted 3 years ago

“Always have been pleased with their service. Just recently I ordered a Birthday card and found the picture to be too dark. They credited me without a problem.”

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Posted 3 years ago

“Always have been pleased with their service. Just recently I ordered a Birthday card and found the picture to be too dark. They credited me without a problem.”

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Posted 3 years ago

“We ordered custom cards and one of them had a font problem with our attempt to use quotation marks. I contacted customer support and got an immediate response. KC personally verified what we wanted and resubmitted the order. We love the cards and personalizing shows the recipient that you care.”

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Posted 3 years ago

“Very satisfied with customer service, variety of selections, and price.. Have told friends about your website and they now order from you, too.”

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Posted 3 years ago

“Wonderful, personable, very responsive & kind empathetic staff. Love all the very specific occasions cards & the personalized options for such a great price.”

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Posted 3 years ago

“Wonderful, personable, very responsive & kind empathetic staff. Love all the very specific occasions cards & the personalized options for such a great price.”

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Posted 3 years ago

“Just Thank You So Very Much For The Great Cards !!!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews