Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

Write Your review

Tell us how Greeting Card Universe made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the Customer Service is amazing as we were able to walk me through my purchase”

Helpful Report

Posted 3 years ago

“I have been ordering cards from Greeting Card Universe for years and have always been extremely happy with every card. On my last order there was a problem with my address and I did not receive a shipping notice. Customer Service was wonderful to solve the problem and are shipping me a duplicate order priority to be sure I receive it in time. My cards will always be ordered from Greeting Card Universe.”

Helpful Report

Posted 3 years ago

“Customer service is extremely helpful. 1 of my cards was not received & they are mailing out next business day! Beautiful cards selection. I will definitely order again!”

Helpful Report

Posted 3 years ago

“Very happy with my order . Lovely card & quality”

Helpful Report

Posted 3 years ago

“Quality, price, design, selection.”

Helpful Report

Posted 3 years ago

“I got the cards yesterday monday in time to mail some of them the others are for my husband. i am in a wheelchair and cannot drive so I depend on mail order. THANKS FOR THE BEAUTIFUL CARDS!!!”

Helpful Report

Posted 3 years ago

“Beautiful card better than expected. Fair price, well packaged & speedy delivery. Would definitely recommend, pleasure to deal with them🙂”

Helpful Report

Posted 3 years ago

“I have been using Greeting Card Universe since the beginning of Covid when the stores were closed and I continue to use them and recommend them to my friends and family. Their customer service is exceptional, I guarentee you wont be disappointed using them and your receipents will be thrilled.”

Helpful Report

Posted 3 years ago

“So hit and miss having your photographs made into greetings cards. Black backgrounds can turn out pale and wishy washy and perfect exposures can become woolly. Not so with this Company. Always not only as good as the original, but often surprisingly better. Add the lovely card quality and decent envelope, plus the ability to personalise and you can be guaranteed a greetings card to be proud of.”

Helpful Report

Posted 3 years ago

“This company is awesome and the customer service is perfect. That’s why I continue to order from them”

Helpful Report

Posted 3 years ago

“Left a "live chat" message asking how to update my payment method. Someone got back to me very quickly and succinctly answered my question.”

Helpful Report

Posted 3 years ago

“Excellent & very kind customer service! Many thanks for your A1 service today, regarding an order "I'd" made a mistake with! It was so good of you to offer to send another card at no cost & keep the wrongly ordered card, that's amazingly good treatment. I can't thank you enough, kind regards Lisa Brenner.”

Helpful Report

Posted 3 years ago

“I have been ordering cards from Greeting Card Universe for close to two years now and have been 100% happy with every card I've ordered. One exception, though, was a card that had a crimped edge. I contacted Customer Service right away and received a reply within a short time saying that they would be more than happy to send a replacement free of charge. I am a very pleased customer.”

Helpful Report

Posted 3 years ago

“Excellent quality cards with tons of selections! You can personalize the inside too, which is nice. Prices are reasonable & there’s always a discount or sale available. Customer service very friendly & helpful as well. Website pretty easy to navigate. You won’t be disappointed with these cards.”

Helpful Report

Posted 3 years ago

“Very affordable prices, beautiful Hawaiian cards, shipped quickly 😀”

Helpful Report

Posted 3 years ago

“I ordered a card for our Daughter ( pet sympathy card ) and wanted to upload a photo - I was having problems and went on live chat with Taylor who re sized the photo I sent her and when I was still unable to upload to the card - kindly added it for me after I had placed my order : card arrived and thanks so much for the help”

Helpful Report

Posted 3 years ago

“I’ve ordered from GCU several times. The cards are great and unique and always arrive quickly well packaged. I recently had an issue with a delivery. Customer Service responded quickly and courteously with an easy solution, showing concern for my needs. Highly recommend GCU!”

Helpful Report

Posted 3 years ago

“There was a mistake in my address after my order was placed. It was immediately corrected when I contacted Greeting Card Universe. Great customer service!”

Helpful Report

Posted 3 years ago

“Wonderful card choices and great customer service!”

Helpful Report

Posted 3 years ago

“The one who responded to my question certainly went over the top for me. I gratefully appreciate his/her kind assistance!”

Helpful Report

Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews