Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been ordering cards from Greeting Card Universe for years & I have always been satisfied by the huge selection & beauty of the cards. I only had 1 card this year that was not received. When I questioned it, I was immediately answered. They offered to resend it free of charge. Great service.”

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Posted 3 years ago

“needed customer service when i placed my order-very professional & friendly-received order and the cards are perfect for me-really like the personalization-it makes the cards even more special--not my first order-but don't order often but if i need i will use greeting card universe----thank you”

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Posted 3 years ago

“Lovely cards that you can make your own through personalization. Prompt delivery. Great customer service. I highly recommend Greeting Card Universe.”

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Posted 3 years ago

“I’m known for giving the perfect card. Now I don’t have to go on a hunt to find them, there right at my finger tips. Greeting Card Universe is my new go to place for cards. They are the best in customer service ( helped me with all my little problems) The price and deals you get are unbelievable, along with the quality of these cards. Delivery is always on point . I’ve always been satisfied with my orders.”

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Posted 3 years ago

“Not applicable”

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Posted 3 years ago

“I am so sorry about this , on my bank statement it was not your name, and I didn't recognize the charge. I love your cards !! Again I am so sorry .”

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Posted 3 years ago

“Beautiful cards and excellent services!”

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Posted 3 years ago

“Great service and very nice cards!”

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Posted 3 years ago

“Selection is incredible. Cards for every and any occasion. Personalization is an awesome feature. Highly recommend!”

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Posted 3 years ago

“It’s great to find cards for almost every occasion at Greeting Card Universe. Was trying to find specific congrats on getting drivers license, earning a scholarship, sixteenth birthday. These were nowhere to be found in retail stores. Even specific loss of pet sympathy cards are scarce. I don’t usually personalize my greetings, but the cards in stock at GCU are perfect as is.”

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Posted 3 years ago

“Every imaginable card…and they’re just beautiful. Customer service is spot on!! Love this company !!!”

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Posted 3 years ago

“The cards are fantastic and are usually cards that cannot be found in stores. Always arrive in a timely fashion.”

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Posted 3 years ago

“I was unable to have an order for one card when I found I already had the card I needed. They decided to give me a full refund.”

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Posted 3 years ago

“Greeting Card Universe is exceptional, in all ways! Selection of cards, quality materials , ease of personalizing your card and delivery when you schedule it.”

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Posted 3 years ago

“The selection of cards is amazing. Special cards for various events are available. Quality of all cards I have purchased is the best. I also like the option to personalize.”

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Posted 3 years ago

“Great selection, quick & easy delivery. Excellent customer service if any problems encountered. Will continue to use this company for all my greeting card needs.”

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Posted 3 years ago

“Very prompt and helpful”

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Posted 3 years ago

“Customer service absolutely the best. After technical errors on my part they were swift to respond and reassuringly corrected the errors I had made.”

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Posted 3 years ago

“Extremely professional and very good business principals; would never order cards from any other company! Well done and thank you!! Marielena Arroyo”

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Posted 3 years ago

“I just placed my second order with this company. Cards are great, excellent customer service. Would highly recommend!”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews