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Greeting Card Universe Reviews

4.8 Rating 1,053 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

4.8

Based on 1,053 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards are always great quality and out of the dozens I have ordered, there has never been a single one that was not exactly as I ordered it. I love how they can be personalized. They are inexpensive, especially if ordered in small batches! They usually arrive within a few days.”

Posted 5 months ago

“There was a delay in shipping but received email stating it would be delivered today or tomorrow. It arrived today and has exceeded my expectations!”

Posted 5 months ago

“Love my Christmas cards. Beautiful messages on the inside and personal family member’s on the outside. Customer service, prices and delivery all very good 😊”

Posted 5 months ago

“They are always very courteous and helpful. I have been ordering cars for 3 years now. I am very happy with their service, cards and prices.”

Posted 5 months ago

“I love being able to see the finished product and selecting the other details: italics, and creating the wording. Thank you”

Posted 5 months ago

“I forgot to include a discount code and when I emailed them they took care of it instantly and credited my account”

Posted 5 months ago

“What a GREAT little(?) company - my first order, which was time sensitive, was shipped to me in Columbia CA from Danville CA ( (100% CA transaction) but USPS diverted the envelope to Washington state for some reason. When I realized what had happened, I contacted GreetingCardUniverse and had very productive conversations with customer service; they mailed a fee-free replacement card to me yesterday and it arrived today! Bottom line, I need the card for a celebration tomorrow…and GreetingCardUniverse.com saved the day. The absolute best kind of company to do business with!!”

Posted 6 months ago

“Thanks for handling my problem so quickly! I had a mistake in translation of English into Italian on my card, and your customer service agent kindly offered to reprint the card. I enjoy having my cards personalized by your company, and so appreciate the great customer service!”

Posted 6 months ago

“Love the great variety of cards available for each and every occasion, the ability to personalize at no additional cost, the discount with multiple cards, and most of all the reasonable cost compared to the cost of greeting cards in stores these days. The excellent service is wonderful as well. Somehow I had lost the cards I had spent hours on selecting and putting in my cart and customer service was able to find my lost order so I didn't have to start from scratch. I highly recommend Greeting Card Universe.”

Posted 6 months ago

“Excellent cards and able to personalize them. Everyone loves them, and I find they are approximately the same amount as cards in the drug store. (Any mistakes made are purely my own, and not their’s.)”

Posted 6 months ago

“Thank you on the quick response & will order again.”

Posted 6 months ago

“excellent customer service, quick response, and provided the information I need/required , 1,000% with gratitude, thank you! Highly recommend to any potential future customers”

Posted 6 months ago

“Well pleased with all of the above”

Posted 6 months ago

“I have enjoyed everything about Greeting Card Universe! When the cards arrive they are exactly as I expected and my family absolutely loves getting them! When I spoke to a customer service rep, she was awesome! I will be a "forever" customer!”

Posted 6 months ago

“Excellent cards that always draw cool comments!”

Posted 6 months ago

“GCU goes beyond helping their customers. I inadvertently changed the print on a card to where I couldn’t even read it. I texted GCU and they remade the card for me with regular letters that I could read. I appreciated their Customer Service and will keep ordering my Special Cards from Greeting Card Universe.”

Posted 6 months ago

“I am very happy with the quality of this cards; I am a constant customer, and I will recommend to friends and family.”

Posted 6 months ago

“Had problems with the delay in despatch times,contacted them and card was subsequently delivered due to prompt action by customer services”

Posted 7 months ago

“I discovered this company like 5 years ago, the cards are so pretty and I keep sending the tooth fairy ones for my 2 granddaughters and they like them a lot.”

Posted 7 months ago

“There was a glitch when I ordered, as only a partial screen came across, instead of a full view of the invoice. When the confirmation email arrived, it said quantity of 2. I am very pleased with how quickly you were able to resolve the issue! Thank you for your excellent service & great product! H.Elizabeth Fontaine”

Posted 7 months ago

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Greeting Card Universe is rated 4.8 based on 1,053 reviews