Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,109 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support responded to my concern immediately! Very impressed with their promptness!”

Helpful Report

Posted 1 year ago

“Great company and even answered a question I had on a Saturday. Great service and beautiful cards.”

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Posted 1 year ago

“Greeting Card Universe makes me happy in many ways. I can stay at home and go through all the cards without having to move so other people may get up to the cards. The variety of cards is amazing. I can always find a special card. They ship out the same day you place the order. They have the nicest customer service employees.”

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Posted 1 year ago

“Excellent customer service from KC to restore my “lost” shopping cart. Thank you so much!”

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Posted 1 year ago

“Made mistakes when placing order but was able to easily correct it by phone”

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Posted 1 year ago

“hoophsquared”

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Posted 1 year ago

“Wonderful selection of high quality cards. Being able to create personalized greetings, using blank notecards, is the big appeal for me. Quick delivery and very helpful customer service sweeten the deal!”

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Posted 1 year ago

“Excellent customer service!”

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Posted 1 year ago

“I ordered 5 cards to be printed at FedEX. They were very resonable priced, beautiful, and done on time. I would definitly recomend Greetong Card Universe and will use them again.”

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Posted 1 year ago

“Fabulous company, fabulous process, fabulous staff. I made an error with delivery address [not for the first time] which was rectified rapidly without fuss. Brilliant company!!”

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Posted 1 year ago

“Helpful Fantastic Company”

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Posted 1 year ago

“Greeting Card Universe is the only way I send cards to my family and friends for every occasion. The cards are top notch quality and they have unique choices. Their customer service is AWESOME! I’ve been using GCU for years and I have never been disappointed with any cards. I get compliments on the cards that I send. If you’re looking for a reputable greeting card company Please use Greeting Card Universe. You won’t be disappointed! Very impressed!”

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Posted 1 year ago

“I have been shopping with Greeting Card Universe for many years. They have the best selection of cards. I have found cards that I could never have imagined finding. I just love this company.”

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Posted 1 year ago

“All of the above; customer service, price, delivery! I’ve never had to return anything! I’ve always been happy with the beautiful (many) choices!”

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Posted 1 year ago

“Prompt & excellent service.Good quality&d Elle toon.”

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Posted 1 year ago

“Immediate refund issued for a card that did not arrive on time. Many thanks for your fairness abd efficiency!”

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Posted 1 year ago

“Beautiful card art work, endless selection of occasions, hundreds of verses. The ability to Personalize the cards is great. You can select any verse for the out side as well as the inside. They will even mail the cards for you! This has saved a valuable amount of time during this Holiday season. The best part is their fabulous COUSTOMER SERVICE. They really go out of their way to help. I emailed for help on a Saturday night and got a response on Sunday mourning. i”

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Posted 1 year ago

“Great customer service, quick response. Wide variety of customizable cards for virtually any occasion. Where else can you select the art from one card and message from another or edit the message to suit.”

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Posted 1 year ago

“I love the selection of cards & the personalization options. As a disabled person this is a wonderful site!!”

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Posted 1 year ago

“Customer service is always nice and accommodating. Cards are very attractive”

Helpful Report

Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,109 reviews