Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,058 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,058 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

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Posted 8 months ago

“Asked a question about my order and it was answered quickly. Love their choices”

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Posted 8 months ago

“THANK you for getting back to me.”

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Posted 8 months ago

“Excellent customer service. Above and beyond. Error made by me and they took care of it in a very timely manner. I have recommended to lots of my friends. Thank you!!!”

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Posted 9 months ago

“Customer service was excellent. Responses very quick and thorough.”

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Posted 9 months ago

“Prompt email response!😊”

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Posted 9 months ago

“Very happy and though it was my mistake they corrected it without any hassle. Thank you.”

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Posted 9 months ago

“Wonderful customer service. Loads of card choices. I really like the flexibility of mailing directly to the recipient or having it sent to yourself.. Would highly recommend.”

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Posted 9 months ago

“It is a very easy website to use.”

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Posted 9 months ago

“Had issue with postal delivery, Greeting Card Universe resent card free of charge. I would highly recommend this Company for your special card.”

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Posted 9 months ago

“Beautiful personalized cards; friendly customer service and promt response to inquiries pertaining to your order. Repeat customer and will continue to use Greeting Cards for special occasion cards in the future. Happy Customer.”

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Posted 9 months ago

“Great selection of greeting cards and personalizations! Recipients are impressed with the cards they receive. Customer Service promptly helped me correct a problem that was very important to me. Thank you Customer Service and Greeting Card Universe!”

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Posted 9 months ago

“Customer service very helpful.I use this company a lot. Love the cards and such a wide choice for every event.”

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Posted 9 months ago

“Great, personalized, choices, reasonable, responsive.”

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Posted 10 months ago

“It had been a long time since I used them due to illness. They were very helpful in letting me know my culrrent status.”

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Posted 10 months ago

“Still awaiting my card but so far the customer service I have received has been very efficient”

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Posted 10 months ago

“Everything worked out well, thanks for all your help ! The credit card I gave you was good ! I didn't have to call you, for a fourth time, Yeah ! thanks again !”

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Posted 10 months ago

“Thank you Taylor for fixing my order. Greeting Card Universe always have cards that fit the themes I am looking for. The prices of the cards are so reasonable they are the only ones where I get my cards. Customer service is great, great, great”

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Posted 10 months ago

“Excellent prices on cards which you won’t find in regular shops. Customer service is excellent, I couldn’t find where to put in my Promo code, so ordered without it as I need the cards quickly. I sent an email to say that and they answered nearly immediately and have fixed that out for me. Will certainly use this company again.”

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Posted 10 months ago

“I’ve been treated like a Queen!! Am very pleased with how kind your employees have been to me👏👏”

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Posted 10 months ago

Greeting Card Universe is rated 4.8 based on 1,058 reviews