Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,109 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got back to me very quickly!”

Helpful Report

Posted 1 year ago

“Went over and beyond my service expectations! Unbelievable, Outstanding service!”

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Posted 1 year ago

“Greeting Card Universe has the widest varieties of cards to choose from, for just about any occasion. I’ve been a long-standing satisfied customer for years, and have never been disappointed by the company. The prices of their cards are excellent, for these beautiful cards which can be personalized. The front of the cards display lovely artwork, and many card fronts can also be personalized. Inside of the cards, you can find meaningful verses, which convey your thoughts to the recipient. You’re able to change the font, and choose the print color if desired, to match the front of the card. And added extra, is the option to personalize the name of the card recipient at the top, and your name and closing at the end. The other blank page can also be utilized for personalization, if need be. The company often offers discount codes, which is always an incentive to purchase! Delivery is always prompt and on time, and their customer service is on point. You won’t be disappointed by Greeting Card Universe!”

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Posted 1 year ago

“Accidentally sent 2 identical cards to same person. They corrected it right away. Nice assortment of cards. Will use again.”

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Posted 1 year ago

“Excellent response and service. Highly recommended.”

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Posted 1 year ago

“I order all my cards from Greeting Card Universe. I love to personalize the cards. Wonderful selection. Fast service.”

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Posted 1 year ago

“Thank you Taylor for your assistance today-much appreciated! I purchase all of my cards from Greeting Card Universe because they are the best-of-the-best cards. Customer Service-Prices-Returns & Refunds are all excellent!”

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Posted 1 year ago

“Cards are great and quality and many customizable and their customer service is beyond compare.”

Helpful Report

Posted 1 year ago

“I don't know how I found Greeting Card Universe's web site, but am so glad I did. I Have placed about three orders already. I am so completely satisfied with everything pertaining to my order. The cards are great quality. I like buying cards in advance and having them around when the occasion arises. This unique company allows me to buy for any occasion in the year. Totally delighted with your customer service, card quality, card choices, everything a person could desire. You are on my favorites list so I never lose you. Many thanks.”

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Posted 1 year ago

“I they gave me a refund because I mistaking ordered 2 and I only wanted 1”

Helpful Report

Posted 1 year ago

“I have been using Greeting Card Universe for a number of years, and I have never been disappointed. The recipients never fail to be impressed with the selection and personalization. My friends and family live all over the U.S., so I find your cards a fantastic way to keep in touch with a very personal greeting. As a result, I am able to maintain relationships that might otherwise fade away. In addition, your customer service has saved me numerous times when I have forgotten some detail that needed to be addressed. Thanks, GCU. I am and intend to remain a loyal customer.”

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Posted 1 year ago

“I love all my cards and my friends and family loves getting them and if they or me mess up on my order, y'all make it right!”

Helpful Report

Posted 1 year ago

“The cards are always great quality and out of the dozens I have ordered, there has never been a single one that was not exactly as I ordered it. I love how they can be personalized. They are inexpensive, especially if ordered in small batches! They usually arrive within a few days.”

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Posted 1 year ago

“There was a delay in shipping but received email stating it would be delivered today or tomorrow. It arrived today and has exceeded my expectations!”

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Posted 1 year ago

“Love my Christmas cards. Beautiful messages on the inside and personal family member’s on the outside. Customer service, prices and delivery all very good 😊”

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Posted 1 year ago

“They are always very courteous and helpful. I have been ordering cars for 3 years now. I am very happy with their service, cards and prices.”

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Posted 1 year ago

“I love being able to see the finished product and selecting the other details: italics, and creating the wording. Thank you”

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Posted 1 year ago

“I forgot to include a discount code and when I emailed them they took care of it instantly and credited my account”

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Posted 1 year ago

“What a GREAT little(?) company - my first order, which was time sensitive, was shipped to me in Columbia CA from Danville CA ( (100% CA transaction) but USPS diverted the envelope to Washington state for some reason. When I realized what had happened, I contacted GreetingCardUniverse and had very productive conversations with customer service; they mailed a fee-free replacement card to me yesterday and it arrived today! Bottom line, I need the card for a celebration tomorrow…and GreetingCardUniverse.com saved the day. The absolute best kind of company to do business with!!”

Helpful Report

Posted 1 year ago

“Thanks for handling my problem so quickly! I had a mistake in translation of English into Italian on my card, and your customer service agent kindly offered to reprint the card. I enjoy having my cards personalized by your company, and so appreciate the great customer service!”

Helpful Report

Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,109 reviews