Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,114 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a very minor problem. (Slight damage caused by postie on delivery.) Replacement sent immediately without quibble. Good price and stout packaging.”

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Posted 2 years ago

“My problem was rectified within an hour! Thank you for such a prompt response!”

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Posted 2 years ago

“You are good as it gets! Keep up the good work. Tom”

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Posted 2 years ago

“I absolutely love purchasing my cards from Greeting Card Universe, and have never been disappointed. I get compliments all the time from friends and family about these “custom cards.” Their customer service is the best.”

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Posted 2 years ago

“So easy! Such great customer service! No need to get cards anywhere else.”

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Posted 2 years ago

“Well first of all I love how I can buy cards for My Son and his husband and I forgot to use my code for a discount and after I got my confirmation I realized my mistake , I sent a reply and I'm getting a refund . Plus I always receive the cards in a timely manner . And they a very nice quality.”

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Posted 2 years ago

“I’m very happy all the greeting cards I have always Ordered”

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Posted 2 years ago

“Gave wrong address, was returned to them, they are forwarding it on! So grateful”

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Posted 2 years ago

“Very happy with my order despite a hiccup which was probably my fault the service I got cannot be faulted. I shall definitely be using this company again, totally worthy of ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Cards were received sooner than expected and neatly wrapped to protect them, that was a nice touch. The words couldn't be more appropriate, perfect for a son and nephew wedding. Look forward to ordering more from your company. Thank you .”

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Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

“Asked a question about my order and it was answered quickly. Love their choices”

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Posted 2 years ago

“THANK you for getting back to me.”

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Posted 2 years ago

“Excellent customer service. Above and beyond. Error made by me and they took care of it in a very timely manner. I have recommended to lots of my friends. Thank you!!!”

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Posted 2 years ago

“Customer service was excellent. Responses very quick and thorough.”

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Posted 2 years ago

“Prompt email response!😊”

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Posted 2 years ago

“Very happy and though it was my mistake they corrected it without any hassle. Thank you.”

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Posted 2 years ago

“Wonderful customer service. Loads of card choices. I really like the flexibility of mailing directly to the recipient or having it sent to yourself.. Would highly recommend.”

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Posted 2 years ago

“It is a very easy website to use.”

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Posted 2 years ago

“Had issue with postal delivery, Greeting Card Universe resent card free of charge. I would highly recommend this Company for your special card.”

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Posted 2 years ago

Greeting Card Universe is rated 4.7 based on 1,114 reviews