Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,109 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the great variety of cards available for each and every occasion, the ability to personalize at no additional cost, the discount with multiple cards, and most of all the reasonable cost compared to the cost of greeting cards in stores these days. The excellent service is wonderful as well. Somehow I had lost the cards I had spent hours on selecting and putting in my cart and customer service was able to find my lost order so I didn't have to start from scratch. I highly recommend Greeting Card Universe.”

Helpful Report

Posted 1 year ago

“Excellent cards and able to personalize them. Everyone loves them, and I find they are approximately the same amount as cards in the drug store. (Any mistakes made are purely my own, and not their’s.)”

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Posted 1 year ago

“Thank you on the quick response & will order again.”

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Posted 1 year ago

“excellent customer service, quick response, and provided the information I need/required , 1,000% with gratitude, thank you! Highly recommend to any potential future customers”

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Posted 1 year ago

“Well pleased with all of the above”

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Posted 1 year ago

“I have enjoyed everything about Greeting Card Universe! When the cards arrive they are exactly as I expected and my family absolutely loves getting them! When I spoke to a customer service rep, she was awesome! I will be a "forever" customer!”

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Posted 1 year ago

“Excellent cards that always draw cool comments!”

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Posted 1 year ago

“GCU goes beyond helping their customers. I inadvertently changed the print on a card to where I couldn’t even read it. I texted GCU and they remade the card for me with regular letters that I could read. I appreciated their Customer Service and will keep ordering my Special Cards from Greeting Card Universe.”

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Posted 1 year ago

“I am very happy with the quality of this cards; I am a constant customer, and I will recommend to friends and family.”

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Posted 1 year ago

“Had problems with the delay in despatch times,contacted them and card was subsequently delivered due to prompt action by customer services”

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Posted 1 year ago

“I discovered this company like 5 years ago, the cards are so pretty and I keep sending the tooth fairy ones for my 2 granddaughters and they like them a lot.”

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Posted 1 year ago

“There was a glitch when I ordered, as only a partial screen came across, instead of a full view of the invoice. When the confirmation email arrived, it said quantity of 2. I am very pleased with how quickly you were able to resolve the issue! Thank you for your excellent service & great product! H.Elizabeth Fontaine”

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Posted 1 year ago

“So special and appropriate !”

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Posted 1 year ago

“Great customer service! Great prices!”

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Posted 1 year ago

“Thank-you KC for your assistance in helping me with a photo collage card. It was perfect! I appreciate your help and expertise! Rita”

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Posted 1 year ago

“Extremely helpful service in finding a specific card category and then to upgrade shipping!”

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Posted 1 year ago

“First of all, the cards are wonderful. They look great and the sentiment inside many of them are unique and expressive. Secondly, they arrive quickly and are neatly wrapped and secured. Finally, I had a small issue that was quickly and satisfactorily addressed. Their customer service is terrific.”

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Posted 1 year ago

“Had a very minor problem. (Slight damage caused by postie on delivery.) Replacement sent immediately without quibble. Good price and stout packaging.”

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Posted 1 year ago

“My problem was rectified within an hour! Thank you for such a prompt response!”

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Posted 1 year ago

“You are good as it gets! Keep up the good work. Tom”

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Posted 1 year ago

Greeting Card Universe is rated 4.8 based on 1,109 reviews