Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am thrilled with greeting card Universe. The cards are beautiful and everyone loves them. They usually arrive within two days after I order them. I found you when I was not going into stores-One of the best sites than I have ever found. Thank you, Iris Astrof”

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Posted 4 years ago

“Any questions quickly answered. Cards of best quality and so personable. Everyone loves getting cards from us. And a huge variety.”

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Posted 4 years ago

“They have a very good customer service, very responsive and professional. I will mark this company for future need.”

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Posted 4 years ago

“I just ordered my first cards and forgot to include a promotional code. I emailed the support team on a Sunday, and within several hours received an email informing me they would be processing the promotional discount. What OUTSTANDING customer service! I just saw some cute holiday cards and based on their response to my first order, am inclined to make another purchase soon. Thank you!”

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Posted 4 years ago

“Sending greeting cards is something that I enjoy and is an especially nice way to stay connected to friends and loved ones. Feeling connected is especially important during this pandemic. I found Greeting Card Universe recently while searching online for a place to restock my dwindling card supply. I’ve placed 2 orders, many with personalizations, and could not be happier with the cards as well as the service. Thank you!”

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Posted 4 years ago

“I have been buying cards from greeting card universe for several years, but since the quarantine I have bought ALL cards there. It’s easy to find specific cards with their search: new dog or cat, cataract surgery, a specific birthday, etc. some cards can be personalized with the recipients name or a greeting. And there are lots of holiday cards too, Halloween, Thanksgiving and Christmas as well as Chinese New Year and Cinco de Mayo. Courts and mailed it out fairly quickly and are of excellent quality.”

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Posted 4 years ago

“Love Greeting Card Universe cards. Having fun personalizing various cards; such as, birthday, Halloween, Thanksgiving. Everyone enjoys receiving them. Thanks again, Universe.”

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Posted 4 years ago

“Although I wasn't able to complete the order, I must express my admiration and esteem of the courtesy and professionalism demonstrated by all of your staffers who offered their help, suggestions and advice, I'll be back!”

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Posted 4 years ago

“KC has been so good to me! Thank you, KC! I am in the process of ordering and I am already soooooooooooo pleased! Thank you, KC!!”

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Posted 4 years ago

“The greatest customer service! Any problem with an order will be taken care of immediately with a very pleasant attitude. I highly recommend this card company!!”

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Posted 4 years ago

“I ordered 3 cards 2 weeks ago and am very happy with all the cards!!!! They are beautiful and very good quality! Price was great!!! Will place an order again soon.....they only took 2 weeks to arrive and I live in Canada....so it was an international order! I originally thought I ordered them 3 weeks ago and contacted them because I hadn’t received them....they replied right away! Very good service!! Would give them 5 stars!!!”

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Posted 4 years ago

“Great service-my card was lost by usps and a new card was created and sent to me. The card was perfect!”

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Posted 4 years ago

“My enquiry as to the shipment of my card order was answered very promptly and pleasantly. In addition, the order was reordered at no extra charge for me. Customer service representative KC could not have been more helpful. It was a pleasure doing business with Greeting Card Universe, & I will continue to order cards from this company.”

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Posted 4 years ago

“I highly recommend this fantastic company. Affordable and blazing delivery service. ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Unheard of!!! When I was asked to rate my experience with GCU, I simply said I hadn't recd my order. The rep discovered there was a glitch at USPS due to my recent move. She then said she would resend my order. LOVE GCU!!!!”

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Posted 4 years ago

“I can always find exactly the right card for any occasion, personalize it, get it in 2-3 days, and get raves for the cards from the recipients!! The total costs no more than a card from the drugstore, and they are totally unique.”

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Posted 4 years ago

“Fantastic Customer Service.”

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Posted 4 years ago

“Good quality product. Quick response to questions.”

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Posted 4 years ago

“Thanks for great service & solving problem. Your cards are lovely Customer Service is OUTSTANDING! Look to ordering again soon! Penny B.”

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Posted 4 years ago

“I accidently deleted 5 cards after spending hours designing. Not only did their Tech Support retrieve them but they also honored the coupon that expired the day I lost them. A+ customer service.”

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Posted 4 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews