Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hawaii is paradise, I can’t think of a better Holiday wish!”

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Posted 4 years ago

“Just correct any mistakes the same day. The lady was polite and responded appropriately. Beautiful cards at excellent prices.”

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Posted 4 years ago

“This is the most amazing Company !!!! I live in Australia and knew nothing of them before I ordered my beautiful card. Their cards, price, variety and follow up service is very impressive and I will always order from them from now on, also I will be recommending they to all my friends.”

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Posted 4 years ago

“FANTASTIC CUSTOMER SERVICE! I never have problems with GCU, and this was the first time I’ve called, after being a leg time customer. Fantastic products, I love personalizing my cards, and there’s a card for any occasion! I really appreciate resolving my small issue in record time.”

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Posted 4 years ago

“Love the product. Customer service was excellent”

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Posted 4 years ago

“won't ever use another card service as you guys are the best!!!!!”

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Posted 4 years ago

“Great cards, great service and wonderful in responding to you if you have a problem.”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“Excellent customer service. I somehow didn’t personalize the inside of my cards which were being sent directly to my recipients. Messaged customer support, within 3 hours (Sunday afternoon) all rectified by Taylor. Many thanks”

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Posted 4 years ago

“Customer service is always been outstanding Ihave personalized cards Here for many years I believe the price to be very fair it beats standing looking for cards at the store this is more convenient and they have a Variety to accommodate anyone’s needs”

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Posted 4 years ago

“Great customer service! I look forward to ordering again!”

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Posted 4 years ago

“First class service and customer relations. Having inadvertently made an error on an order Customer Reations immediately rectified mistake at no extra charge.”

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Posted 4 years ago

“Just received reorder card. Thanks so much. Seeing how the packaging is so nice, I would never have thrown out first order. It must have been put in wrong mailbox. I like the card and customer service was great!”

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Posted 4 years ago

“Somehow my order is missing in the US Mail. KC was kind enough to reorder for me so I will receive my order. Great costumer service and thank you!”

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Posted 4 years ago

“Customer service is wonderful, . I love the quality of the cards very good quality. Delivery was fast and easy and the price is amazing. Love the cards . My favorite place to shop for cards .”

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Posted 4 years ago

“the best custome greeting crds EVERRRRR! AND INSTANT RESPONSE FROM CUSTOMER SERVICE FAST SHIP AND QUALITY WORK I AM SOOOO HAPPY AND TELL ALL ABOUT GREETING CARD UNIVERSE. THANKS AGAIN YOU ARE AWESOME”

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Posted 4 years ago

“Very satisfied with my cards. I take advantage of special offers and usually double up on extras. Customer service is very quick and efficient. I've always been so satisfied that I have no return experience. Great cards at a fair price.”

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Posted 4 years ago

“Card came exactly as ordered. Very satisfied with your service. will be using it in the future.”

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Posted 4 years ago

“KC in customer service found a lost order. It was my error in address but representative had order reshipped Priority. Above and beyond service. I have been ordering specialty cards from Greeting Card Universe for a few years. I am especially fond of the “get well” and sympathy photo cards. Thank you KC.”

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Posted 4 years ago

“Everyone loves receiving a greeting card from my husband and I- they are so personalized especially with a photo. The colors are brilliant. The staff answers quickly any questions and are eager to help.”

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Posted 4 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews