Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick beautiful cards. Customer service very helpful”

Helpful Report

Posted 4 years ago

“I DIDN'T REALIZE THAT I HAD MADE A MISTAKE ON MY ORDER UNTIL I HAD HIT THE "SEND" BUTTON. I QUICKLY PHONED THE COMPANY AT THEIR CONTACT NUMBER. SHORTLY AFTER, I RECEIVED AN EMAIL AND MY PROBLEM WAS SOLVED JUST LIKE THAT! I'VE ORDERED FROM THIS COMPANY SEVERAL TIMES AND I HAVE NEVER BEEN DISAPPOINTED! QUALITY CARDS AND SERVICE!”

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Posted 4 years ago

“Not only do they have an abundance of wonderful cards but cards for every imaginal topic! Also, customer service is quick to solve any problems or questions you may have. Top notch company!”

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Posted 4 years ago

“I just made an error in ordering. Somehow I ordered one card twice. Contacted GCU late yesterday 11/28/20 and today, Sunday 11/29/20 I received a reply stating my duplicate would be cancelled and my account credited. Not being very computer literate, I was concerned, but the matter was corrected promptly. I have made order mistakes in the pasts and GCU has resolved my problems efficiently and their responses are always polite and helpful. I love the prices and quality of the cards. And I enjoy having the opportunity to personalize them. My card recipients are always pleased to receive one of them. I plan to continue ordering cards from GCU. Thank you for your excellent cards and service.”

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Posted 4 years ago

“excellent service, cards missing in post and very kindly offered to reprint. Impressed would definitely use again”

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Posted 4 years ago

“Excellent customer service. I made a mistake with my order which they corrected for me quickly & professionally...oh, and by the way, really nice card selection!”

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Posted 4 years ago

“Absolutely remarkable selection of cards and expressive emotions with sharp intuitave life insights.”

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Posted 4 years ago

“Excellent service. Thank you. John Mortimer”

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Posted 4 years ago

“I highly recommend buying these lovely cards!! Reasonable prices and excellent customer service!!”

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Posted 4 years ago

“I had a problem with my order. Requested refund on shipping which they took care of. Much appreciated. Thank you.”

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Posted 4 years ago

“I just got notice that the birthday card was sent from your company. Thank you so much for helping me with this problem. He was very happy to receive the card. Thanks again! SMClark”

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Posted 4 years ago

“I love the cards from this company. They are made with great quality paper and the designs and messages are unique!”

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Posted 4 years ago

“I made a mistake on the card and they graciously fixed it. I’m so thrilled and the cards are absolutely beautiful. Wonderful service and can’t beat it anywhere.”

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Posted 4 years ago

“Excellent customer service Always eager to please”

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Posted 4 years ago

“I've been ordering from ypur company since the covid 19 started and I've been pleased with every order that I've received. Your customer service is also very good. Thank you”

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Posted 4 years ago

“I would like to thank Taylor for responding to my question in a very timely manner. I am not a big card guy but once my sister sent me some cards from your company, I will be purchasing many more cards for holidays and events that I could not find at the store. Plus, You're prices are extremely reasonable. Thank you so much.”

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Posted 4 years ago

“I had made a mistake on personalization of one of my cards, so I sent a email with a correction. In a short time, I got an answer saying they'd made the change for me. Awesome!”

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Posted 4 years ago

“This is a wonderful company. I am always pleased with my order. The recipients of card selections are always appreciative of the uniqueness of their cards. I am truly thankful to customer service for assistance with an error I made. Thanks to Taylor, an incorrect address was corrected and the order was rectified. I surely appreciate the personal help I received on my order.”

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Posted 4 years ago

“They issued a refund in a timely manner.”

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Posted 4 years ago

“Customer service representative was extremely helpful.”

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Posted 4 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews