Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,054 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,054 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed everything about Greeting Card Universe! When the cards arrive they are exactly as I expected and my family absolutely loves getting them! When I spoke to a customer service rep, she was awesome! I will be a "forever" customer!”

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Posted 6 months ago

“Excellent cards that always draw cool comments!”

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Posted 6 months ago

“I love the cards and they are high quality. I inadvertently purchased a birthday card with very small print which could barely be read not realizing I could change the size of the print. That’s my error but nonetheless it was lovely and did send it. The order did take a longer time to arrive than I anticipated so I will be more careful in the future to allow for that.”

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Posted 6 months ago

“GCU goes beyond helping their customers. I inadvertently changed the print on a card to where I couldn’t even read it. I texted GCU and they remade the card for me with regular letters that I could read. I appreciated their Customer Service and will keep ordering my Special Cards from Greeting Card Universe.”

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Posted 6 months ago

“I am very happy with the quality of this cards; I am a constant customer, and I will recommend to friends and family.”

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Posted 7 months ago

“Had problems with the delay in despatch times,contacted them and card was subsequently delivered due to prompt action by customer services”

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Posted 7 months ago

“I discovered this company like 5 years ago, the cards are so pretty and I keep sending the tooth fairy ones for my 2 granddaughters and they like them a lot.”

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Posted 7 months ago

“There was a glitch when I ordered, as only a partial screen came across, instead of a full view of the invoice. When the confirmation email arrived, it said quantity of 2. I am very pleased with how quickly you were able to resolve the issue! Thank you for your excellent service & great product! H.Elizabeth Fontaine”

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Posted 7 months ago

“So special and appropriate !”

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Posted 7 months ago

“Great customer service! Great prices!”

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Posted 7 months ago

“Thank-you KC for your assistance in helping me with a photo collage card. It was perfect! I appreciate your help and expertise! Rita”

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Posted 7 months ago

“Extremely helpful service in finding a specific card category and then to upgrade shipping!”

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Posted 7 months ago

“First of all, the cards are wonderful. They look great and the sentiment inside many of them are unique and expressive. Secondly, they arrive quickly and are neatly wrapped and secured. Finally, I had a small issue that was quickly and satisfactorily addressed. Their customer service is terrific.”

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Posted 7 months ago

“Had a very minor problem. (Slight damage caused by postie on delivery.) Replacement sent immediately without quibble. Good price and stout packaging.”

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Posted 7 months ago

“My problem was rectified within an hour! Thank you for such a prompt response!”

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Posted 7 months ago

“You are good as it gets! Keep up the good work. Tom”

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Posted 7 months ago

“I absolutely love purchasing my cards from Greeting Card Universe, and have never been disappointed. I get compliments all the time from friends and family about these “custom cards.” Their customer service is the best.”

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Posted 7 months ago

“Very happy with their service, they reply promptly. The cards are great quality and I love the selection.”

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Posted 7 months ago

“So easy! Such great customer service! No need to get cards anywhere else.”

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Posted 7 months ago

“Well first of all I love how I can buy cards for My Son and his husband and I forgot to use my code for a discount and after I got my confirmation I realized my mistake , I sent a reply and I'm getting a refund . Plus I always receive the cards in a timely manner . And they a very nice quality.”

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Posted 7 months ago

Greeting Card Universe is rated 4.8 based on 1,054 reviews