Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I they gave me a refund because I mistaking ordered 2 and I only wanted 1”

Helpful Report

Posted 1 year ago

“I have been using Greeting Card Universe for a number of years, and I have never been disappointed. The recipients never fail to be impressed with the selection and personalization. My friends and family live all over the U.S., so I find your cards a fantastic way to keep in touch with a very personal greeting. As a result, I am able to maintain relationships that might otherwise fade away. In addition, your customer service has saved me numerous times when I have forgotten some detail that needed to be addressed. Thanks, GCU. I am and intend to remain a loyal customer.”

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Posted 1 year ago

“I love all my cards and my friends and family loves getting them and if they or me mess up on my order, y'all make it right!”

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Posted 1 year ago

“The cards are always great quality and out of the dozens I have ordered, there has never been a single one that was not exactly as I ordered it. I love how they can be personalized. They are inexpensive, especially if ordered in small batches! They usually arrive within a few days.”

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Posted 1 year ago

“I don’t understand what is it about previous harassment”

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Posted 1 year ago

“There was a delay in shipping but received email stating it would be delivered today or tomorrow. It arrived today and has exceeded my expectations!”

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Posted 1 year ago

“Love my Christmas cards. Beautiful messages on the inside and personal family member’s on the outside. Customer service, prices and delivery all very good 😊”

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Posted 1 year ago

“They are always very courteous and helpful. I have been ordering cars for 3 years now. I am very happy with their service, cards and prices.”

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Posted 1 year ago

“I love being able to see the finished product and selecting the other details: italics, and creating the wording. Thank you”

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Posted 1 year ago

“I forgot to include a discount code and when I emailed them they took care of it instantly and credited my account”

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Posted 1 year ago

“I asked them to locate a card for me”

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Posted 1 year ago

“What a GREAT little(?) company - my first order, which was time sensitive, was shipped to me in Columbia CA from Danville CA ( (100% CA transaction) but USPS diverted the envelope to Washington state for some reason. When I realized what had happened, I contacted GreetingCardUniverse and had very productive conversations with customer service; they mailed a fee-free replacement card to me yesterday and it arrived today! Bottom line, I need the card for a celebration tomorrow…and GreetingCardUniverse.com saved the day. The absolute best kind of company to do business with!!”

Helpful Report

Posted 1 year ago

“Thanks for handling my problem so quickly! I had a mistake in translation of English into Italian on my card, and your customer service agent kindly offered to reprint the card. I enjoy having my cards personalized by your company, and so appreciate the great customer service!”

Helpful Report

Posted 1 year ago

“Love the great variety of cards available for each and every occasion, the ability to personalize at no additional cost, the discount with multiple cards, and most of all the reasonable cost compared to the cost of greeting cards in stores these days. The excellent service is wonderful as well. Somehow I had lost the cards I had spent hours on selecting and putting in my cart and customer service was able to find my lost order so I didn't have to start from scratch. I highly recommend Greeting Card Universe.”

Helpful Report

Posted 1 year ago

“Excellent cards and able to personalize them. Everyone loves them, and I find they are approximately the same amount as cards in the drug store. (Any mistakes made are purely my own, and not their’s.)”

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Posted 1 year ago

“Thank you on the quick response & will order again.”

Helpful Report

Posted 1 year ago

“excellent customer service, quick response, and provided the information I need/required , 1,000% with gratitude, thank you! Highly recommend to any potential future customers”

Helpful Report

Posted 1 year ago

“Well pleased with all of the above”

Helpful Report

Posted 1 year ago

“I have enjoyed everything about Greeting Card Universe! When the cards arrive they are exactly as I expected and my family absolutely loves getting them! When I spoke to a customer service rep, she was awesome! I will be a "forever" customer!”