Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,061 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,061 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had issue with postal delivery, Greeting Card Universe resent card free of charge. I would highly recommend this Company for your special card.”

Helpful Report

Posted 9 months ago

“Beautiful personalized cards; friendly customer service and promt response to inquiries pertaining to your order. Repeat customer and will continue to use Greeting Cards for special occasion cards in the future. Happy Customer.”

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Posted 9 months ago

“Great selection of greeting cards and personalizations! Recipients are impressed with the cards they receive. Customer Service promptly helped me correct a problem that was very important to me. Thank you Customer Service and Greeting Card Universe!”

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Posted 9 months ago

“Customer service very helpful.I use this company a lot. Love the cards and such a wide choice for every event.”

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Posted 10 months ago

“Great, personalized, choices, reasonable, responsive.”

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Posted 10 months ago

“It had been a long time since I used them due to illness. They were very helpful in letting me know my culrrent status.”

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Posted 10 months ago

“Always loved this company and their cards. Unfortunately their shipping costs recently have skyrocketed and are out of touch with other card companies especially if you want just one card to give along with a gift. After using them for about 7 years I will no longer buy from them.”

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Posted 10 months ago

“Still awaiting my card but so far the customer service I have received has been very efficient”

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Posted 10 months ago

“No provision to delay sending card. Card sent 1 say early, never arrived anyway. I got what I paid for.”

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Posted 10 months ago

“Everything worked out well, thanks for all your help ! The credit card I gave you was good ! I didn't have to call you, for a fourth time, Yeah ! thanks again !”

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Posted 10 months ago

“Thank you Taylor for fixing my order. Greeting Card Universe always have cards that fit the themes I am looking for. The prices of the cards are so reasonable they are the only ones where I get my cards. Customer service is great, great, great”

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Posted 10 months ago

“Excellent prices on cards which you won’t find in regular shops. Customer service is excellent, I couldn’t find where to put in my Promo code, so ordered without it as I need the cards quickly. I sent an email to say that and they answered nearly immediately and have fixed that out for me. Will certainly use this company again.”

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Posted 10 months ago

“I’ve been treated like a Queen!! Am very pleased with how kind your employees have been to me👏👏”

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Posted 10 months ago

“Great company to deal with! Ordered from them several times now and always get compliments on my cards”

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Posted 10 months ago

“This company is amazing. Love their cards. You are able to personalize your cards. You can add to or change message inside. Delivery is fast. I will be using them often”

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Posted 10 months ago

“I am able to find just about any card I’m looking for. I would order more but the verses in some are much too short. All in all the cards are guide nice!”

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Posted 10 months ago

“Several times in the past I have used this company when I wished to send a really special somebody a card. This last time I ordered five cards and was disappointed to receive three with personal messages and two without. I called the customer service phone and the issue was resolved in two hours with my being offered replacement cards with only mailing cost charged.”

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Posted 10 months ago

“I have been using Greeting Card Universe for a long while now. Never had an issue with getting to me on time until this past Father's Day. I paid extra for quick delivery to be sure I got it before Father's Day. It still has not arrived. This was a first disappointment for me with this Company. However, I wrote to them and to my happy surprise, they are giving me a full refund because it's way past the Holiday and I still have not received the card. It seems to be a Postal issue, Not Greeting Card Universe.”

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Posted 11 months ago

“Greeting Card Universe has a great selection of cards. They are also a very caring company, as I had some confusion and thought I was being charged a yearly fee. I was wrong. The cards are really nice, In fact I am sending out a birthday card today that I ordered from GCU! I definitely recommend this company - you won't be disappointed :)”

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Posted 11 months ago

“I am unable to go to a store to get the greeting cards I need your website is a blessing”

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Posted 11 months ago

Greeting Card Universe is rated 4.8 based on 1,061 reviews