Thank you for sharing your experience.
We’re sorry to hear that the shoes didn’t meet your expectations in terms of softness and comfort at the heel. Materials and feel can be perceived very differently depending on personal preference and foot sensitivity – your feedback helps make that clear for others.
If the shoes didn’t feel right for you, returning them was absolutely the right decision. Thank you for taking the time to leave an honest review.
All the best – Stay grounded.
Your Groundies Team