Groundies Bewertungen

Name: Groundies
Rating: 4.05

4.1 Bewertung 203 Bewertungen

75 %

der Kunden empfehlen Groundies

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 Keine 5 Sterne 4 Sterne 3 Sterne 2 Sterne 1 Sterne Hilfreich Sprache: Alle Alle

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“unfotunately the ballerina style shoes are very uncorfortable. I regret getting them. It elastic part hurts the feet.”

Hilfreich Melden

05.04.2026

“Leider färben die Schuhe meine weißen Socken mit Orange, das ist bei dem Preis nicht akzeptabel”

Hilfreich Melden

05.04.2026

“Es tut mir leid mitteilen zu müssen, dass bereits nach wenigen Monaten des Tragens zuerst die eine, wenig später auch die andere Sohle brüchig wurde, aufgerissen ist und obwohl die Schuhe sonst in einem ausgezeichneten Zustand sind, der Tragekomfort keine Wünsche offen lässt, sie nicht mehr getragen werden können, da jedwede Feuchtigkeit durchdringt. Auch ein Schuster erklärte hier keine Abhilfe schaffen zu können, die Sohlen dürften möglicherweise ewig gelagert worden sein, sehr bedauerlich.”

Hilfreich Melden

05.04.2026

“Too narrow , hurt my toes when walking”

Hilfreich Melden

04.04.2026

“I was so disappointed that my order was returned due to a shipping issue. Then when I tried to have my order shipped again they told me I would have to place a new order. I went to the website to do so immediately and none of the shoes I ordered were available.”

Hilfreich Melden

03.04.2026

“Ordered my pair and returned it: the fit was not wide enough for me (comparing to widling shoes and vivobarefoot). However, I never received a refund. Contacted them several times and they kept saying: it's coming, don't worry. The money never came back. It's been more than a year now. I heard the company was changing ownership, but that's no excuse. I am writing this review in the hope they will reach out and finally refund the money.”

Hilfreich Melden

01.04.2026

“Groundies schuldet mir über 400 Euro. Groundies hat damals ausgeliefert trotz Insolvenz. Unglaublich.”

Hilfreich Melden

01.04.2026

“A very bad costumer support. Change in size, fit and material is not mentioned in the description. I was amazed by my groundies universe, the one that I bought in 2022. I am very disappointed from the new ones I bought in 2025. I tried to reach the support, it was very hard ro reach them and they were not helpful when I made a complaint.”

Hilfreich Melden

11.03.2026

“As I recently discovered, the website no longer ships to Slovenia, which I find quite disappointing. As an alternative, they offer a national website, but it does not include all models, especially not the newer ones. As a result, the service has deteriorated drastically.”

Hilfreich Melden

11.03.2026

“The shoes are very narrow and shallow. And I had to pay FedEx to return them. Very disappointing.”

Hilfreich Melden

19.02.2026

Thank you for your feedback. We’re sorry to hear that the shoes felt too narrow and shallow for you. Fit can vary depending on foot shape and personal preference, especially with models designed with a very thin and flexible sole. The Trento is intended as an alternative to conventional dress shoes for those looking to maintain a barefoot and healthy walking lifestyle, which naturally results in a different fit and feel. We also understand that having to cover return shipping can be frustrating, and we apologize for the inconvenience. We continuously work on making our product descriptions as clear and detailed as possible so customers can make the best choice before ordering. All the best – Stay grounded. Your Groundies Team

20.02.2026

“Design is not good, size is smaller than normal.”

Hilfreich Melden

19.02.2026

Thank you for your feedback. We’re sorry the shoes didn’t feel quite right for you. Fit can be very individual, and while some customers find this model runs a bit larger, others feel it’s true to size. We really appreciate you taking the time to share your experience. All the best – Stay grounded. Your Groundies Team

20.02.2026

“Got the Osaka men’s. Loved them up the side lacing anchor ripped after less than a week of gentle wearing. Otherwise I loved them.”

Hilfreich Melden

30.01.2026

Thanks for sharing this with us – and we’re really sorry to hear about the side lacing anchor. That shouldn’t happen, especially after such a short time. Please reach out to our customer support team and open a warranty claim so we can take a closer look and see how we can best help. All the best – Stay grounded. Your Groundies Team

02.02.2026

“The shoes I ordered from groundies were great quality, however two sizes of the same pair did not fit me so I sent them back. It has been close to a month since shipping the first pair back and I have not heard anything from groundies nor have I received a refund even after sending emails notifying them of the returns. Please send me my money back! I’m disappointed in the customer service.”

Hilfreich Melden

19.01.2026

Thank you for your feedback. Our customer support team has already reached out to clarify the situation. Due to a communication issue, there was a delay, and we apologize for the inconvenience. One of the returned items has now been successfully refunded. Depending on your payment method and billing cycle, it may take a few days for the amount to appear on your account. At the moment, we’re unable to locate the second return. Please reply directly to our customer support email with the requested details so we can continue reviewing it. A recent transition to a new shop system may have contributed to this, and we appreciate your understanding. All the best – Stay grounded. Your Groundies Team

20.01.2026

“Horrendous customer service and quality control! Buyer beware! I ordered a pair of shoes for my son for the holidays, and when they arrived, it was clear that they were not a new pair of shoes. One was laced, and the other wasn’t. One shoe was missing the insole. My son contacted the company via email and they refused to send him an insole to replace the one that was missing. They said that insoles were not really necessary in their shoes and that it was OK that only one of the shoes came with an insole. We are currently in the middle of a dispute with Paypal as I am asking for a partial refund because they were not a complete new pair of shoes. My son will have to buy insoles from another company and I would like to be reimbursed for that.”

Hilfreich Melden

17.01.2026

We’re truly sorry to hear how frustrating this experience has been, and we appreciate you taking the time to share your feedback. For transparency, we’d like to clarify a few points. All of our shoes are shipped as new products and go through quality checks before leaving our warehouse. In our U.S. shop, insoles are optional and removable and are not an essential part of the shoe’s function. That said, receiving a pair with only one insole is not what we aim for, and we fully understand your disappointment. As neither a replacement insole nor a replacement pair was available, we offered a full refund once the shoes are returned. To make this process as simple as possible, a prepaid return label was provided via our return portal, allowing the return to be completed at no cost. We understand this may not have been the outcome you were hoping for. However, under the circumstances, a full return and refund is the fairest and most reliable solution we can offer. Please know that we take feedback like this seriously and use it to continuously improve our quality checks and communication. All the best – Stay grounded. Your Groundies Team

20.01.2026

Groundies hat eine Bewertung von 4.1 Basierend auf 203 Bewertungen