Groundies Avaliações

Name: Groundies
Rating: 4.05

4.1 Nota 203 Avaliações

75 %

Das avaliações recomendaram Groundies

Anonymous

Anonymous // 01/01/2019

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“I am very disappointed with my experience. I wore both the nova women shoes and the Sienna boots only once, on a rainy day, and found the soles to be extremely slippery to the point of being unsafe. I even sent a video clearly demonstrating the issue and requested a refund for both items. However, the response I received was that they do not advertise their shoes as non-slip, and therefore they would not issue a refund due to the slipping problem. To make matters worse, they did not even reply in English, but in German, which made communication even more difficult. Overall, I feel this shows a lack of responsibility for product safety and poor customer service. I would not recommend.”

Útil Relatar

11.04.2026

Thanks for taking the time to share your experience. We’re sorry to hear that both pairs didn’t meet your expectations, especially in terms of grip on a rainy day. We understand how important safe footing is, and it’s disappointing to read that you didn’t feel confident wearing them. Regarding your request, we did review your case and explained that these models are not designed or advertised as non-slip footwear, particularly on very wet or smooth surfaces. That said, we understand that this may still feel unsatisfactory from your perspective. We’re also sorry that the language of our response made communication more difficult. That’s not the experience we want to create, and we’ll take this into account going forward. Your feedback has been shared with our team as part of our ongoing product and service review process. All the best Your Groundies Team

13.04.2026

“Overall amazing experience.”

Útil Relatar

09.04.2026

Groundies é avaliado 4.1 baseado em 203 avaliações