Hi there,
thank you so much for your lovely feedback – merci beaucoup.
We’re really happy to hear that your shoes have been part of your everyday life for so long and that you’re no longer experiencing pain in your toes. That’s exactly the kind of feedback that means a lot to us.
Thanks for your trust, and enjoy many more comfortable steps ahead. À bientôt!
All the best
Your Groundies Team
“Je suis cliente chez Groundies depuis longtemps , j'ai déjà une dizaine de paires de chaussures mais je ne suis pas très heureuse avec mes dernières commandes ... je ne sais pas si la fabrication a changé , mais je ne les trouve plus aussi confortables qu'avant . Je mets donc plus souvent mes anciennes paires et j'hésite à commander de nouvelles .”
Hello,
thank you very much for your long-standing loyalty – it truly means a lot to us.
We’re all the more sorry to hear that your recent orders don’t feel as comfortable as before. We still place great importance on high-quality materials and careful craftsmanship, and we continue to build on the same fit foundations.
At the same time, our range has evolved over the years, with new models and different constructions. This can lead to a different feel depending on the style.
We understand your hesitation and are sorry that your impression has changed. Your feedback is very valuable to us.
All the best
Your Groundies Team