Groupon Reviews

2.0 Rating 1,137 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

Questions

Metrics

2.0

Based on 1,137 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Groupon take to deliver?

Helpful Report

(1 week ago)

Groupon normally delivers over 7 Days.

Helpful Report

(1 week ago)

100.00%

Industry Average

“ Product as described and good value and quick delivery ”

- Eleanor Hope

“ We recently ordered 2 items from Groupon, for Christmas, and had information on delivery dates within a few days of ordering, and the items came one within 4 days, the other was 5 days. All very acceptable as it was the weekend that we ordered them, so very good. Have checked the items, and happy and pleased with the great service. ”

- Anonymous

“ Great products and quick delivery. ”

- Tracy O

Groupon Reviews

Delivery - Fast