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GSFCarParts.com Reviews

4.5 Rating 51,561 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,561 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

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GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

GSFCarParts.com 5 star review on 14th October 2023

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service , but had to chase deliverie time”

Posted 3 months ago

“Good service and very helpful dealing with an incorrect part and delivery cost.”

Posted 3 months ago

“Easy to use website and ordering is straightforward. Great communication throughout and excellent value for money. My only reason for giving a 4* and not 5* is that this was the first time I've used the home delivery option because the parts weren't available for collection at my local store. In itself, this wasn't a problem. The problem was when I returned the calliper to my local store to receive the surcharge payment. Had I used the click-and-collect, I would have received the surcharge payment. Because I used the home delivery option, it was a real faff in making phone calls and filling out forms. In future, If a product has a surcharge I'll ensure I use the click-and-collect from store option.”

Posted 3 months ago

“Wonderful very good.”

Posted 3 months ago

“Delivery a little late, but it was Christmas time.”

Posted 3 months ago

“Ordered online and arrived the next day perfect”

Posted 4 months ago

“Ok product was 3 days late but when it came it was good”

Posted 4 months ago

“Very good products”

Posted 4 months ago

“I ordered a battery replacement for my car, which was both very expensive (but probably cheaper than ordering it from Toyota) and very heavy. GSF was very good at providing the correct battery replacement, which was important. However, the delivery by UPS was less than satisfactory. Despite someone being at home, UPS claimed there was no one to accept it and delivered it to a nearby pharmacy. This meant I had to collect it and carry the battery weighing over 10kgs about 100yds to my home, which at my age was less than satisfactory.”

Posted 4 months ago

“Box damaged in transit, but products inside where ok.”

Posted 4 months ago

“Good price, arrived on time.”

Posted 4 months ago

“Good service but sadly the parts did not fit my car and I am waiting for a refund.”

Posted 5 months ago

“Great business. Almost always have what I want in stock, delivered quickly for free and all at a reasonable price. That is after the perpetual “sale” discount is applied. This 65% off sale malarkey is tiresome. But I would (and do) recommend GSF to others”

Posted 5 months ago

“Very efficient service and excellent communication”

Posted 5 months ago

“Order fine but so many emails.”

Posted 5 months ago

“Service parts ok except no sump plug in stock”

Posted 5 months ago

“Motor oil was delivered promptly but bottle found to be leaking. However, a replacement was sent the next day so overall, I am very happy with the service”

Posted 5 months ago

“Nice to do business with you.”

Posted 5 months ago

“Website showed a product which was only click and collect but not available locally, credit to the staff at Hull who were able to arrange for the collection and transfer of the part to Hull where i was able to collect. Polite ,courteous and very helpful.”

Posted 5 months ago

“Delivered on time.”

Posted 5 months ago

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GSFCarParts.com is rated 4.5 based on 51,561 reviews