Gumtree Reviews

Name: Gumtree
Rating: 1.51

1.5 Rating 194 Reviews

12 %

of reviewers recommend Gumtree

Company Reviews

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1.5

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

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“Paid over £100 to place ad that was deleted after 2 days, no explanation. Have sent several emails and have been given a couple of 'case numbers', but there is no comeback and no other means of contact. The whole site seems a badly managed shambles, with ads like mine seeming to disappear without trace. I feel the operation should be referred to an Ombudsman and I will try that”

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Posted 6 years ago

“As the website allows us to communicate with the seller, and to narrow down searches, i was able to find a house to rent before i even arrived in Glasgow. This is very important as i came with a small daughter and it is important that we get the house settled before coming. Thank you.”

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Posted 6 years ago

“Very easy to buy and collect and some great bargains to be had”

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Posted 6 years ago

“Site full of rubbish and expensive to advertise incompetent staff and weird system blocks anything. avoid at all cost”

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Posted 6 years ago

“They introduced a rheating sealer but doesn't work properly.”

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Posted 6 years ago

“Singapore based website, prices in US$, but the head quarter is in Hong Kong, factories in China (I discovered it when I tried to return the dress). Specialized in Prom/ night dresses. Advertise fake return policy. They claim you can return the article for any reason, even only if you don't like it, but this is not the case. Once you receive the product, it's practically impossible to send it back and get a refund. Don't buy from them. Dishonest web site!”

Helpful Report

Posted 6 years ago

“I placed my ad, which was immediately removed (with no reason provided). When I contacted their support, Gumtree replied with an automated message giving general reasons as to why my ad might have been deleted. I read the various articles and safety advice to try and ascertain as to why the ad had been deleted but to no avail. I tried several times and many hours to reinsert the advert and also to contact someone on live chat only to have the ad constantly deleted (with the same email response as previously) and have my live chat continually disconnected. The ad appeared days later when I no longer needed it and I was then charged for the ad and refused a refund. I feel that they failed to act in a professional manner and did not have the courtesy to answer my above concerns regarding the poor service that was provided by them.”

Helpful Report

Posted 6 years ago

“I wanted to sell IKEA furniture on their site. Gumtree doesn't allow IKEA furniture to be sold on their site for safety precautions. Seriously? I do believe IKEA is the most sold furniture in the world and Gumtree is telling me their furniture is not safe!!!”

Helpful Report

Posted 6 years ago

“SCUMtree - SCAMtree If you want to pay £80 for an illegal fake Chinese $10 knock off Rolex watch, or a tenner for illegal fake branded RayBan sunglasses and the like there are 1000's of such ad's on there at any one time or if you are the sort of person who would happily buy a "pirate" password to access SKY TV without lawfully paying the subscription this site is also riddled with illegal IPTV ad's. If you want to further subsidise unemployment and disability benefit cheats who are well enough to run their "under the DWP radar" businesses from their homes provided for them by honest, hardworking taxpayers, or otherwise deal with lowlife, scammers and bottom feeders...…... SCUMTREE/SCAMTREE is for you! I have reported numerous illegal ad's using their "report ad link" (I am a Solicitor) but nothing ever gets done about it. They "knowingly" facilitate illegal activity and will continue to look the other way because it is a site that is run by scum and is patronised by scum.”

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Posted 6 years ago

“Couldn't upload images website hopelessly in responsive very frustrating exercise, just took chairs to the tip, much easier!”

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Posted 6 years ago

“Customer service need retraining The rules are ridiculous And adds being romoved for being in the wrong category when that's where it should be!! Do your work gumtree staff”

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Posted 6 years ago

“I rate the Quad Burga from Mc D's its so juicy and tender HMMMM”

Helpful Report

Posted 6 years ago

“Why does Gumtree actively promote Massage Venues that offer sexual services, yet blocks genuine companies that work strictly within their licence, just offering purely massage? Over 50% of the companies we contacted in London offering massage came back with offers ranging from happy ending to full service, yet legitimate Massage Shops like Thai Angels offering just pure massage are blocked with no reason given. The venue concerned has 4.8 stars out of 5 on all the main websites ranging from Treatwell to Tripadvisor, yet they have been blocked by Gumtree to prevent them advertising, without any reason! Initially Gumtree apologised for taking monies and then refusing advertising without refunding the money or giving ANY reason as to their actions. This is criminal and should not be allowed, they refuse to even look at the internet to see the fantastic reviews given by mainly women on this venue”

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Posted 6 years ago

“web site poor 😖😖😖😖”

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Posted 6 years ago

“I put a pair of ladies boots on, 15 mins later I got a picture of a mans penis sent to me on WhatsApp. I blocked the person and took the boots off Gumtree.”

Helpful Report

Posted 6 years ago

“Hopeless website with the worst log in process I've ever come across. One reply to a sale (Outnumbered 4:1 by a single advert on a physical noticeboard)”

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Posted 7 years ago

“Customer service - worse than terrible - On my way to sell some stuff on gumtree I stambled across one and the same problem : my adverts were rejected. Whenever I sent my enquiries to gumtree customer service, I received automated response and - at the end - a rude statement that I do not follow gumtree rules and I may close my profile. Admittedly, I bought a few things on gumtree but after all, I won't use it any more”

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Posted 7 years ago

“Restricted my account and refused to answer any questions. No warning and no chance to rectify the issues. This is appalling and will be the last time I use Gumtree.”

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Posted 7 years ago

“Fantastic massage, cured my back probkem something the doctors couldn’t do.”

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Posted 7 years ago

“Gumtree knowingly allow conmen to advertise on there. I was ripped off all my savings by a conman. Reported it to gumtree told them about all his other ads but they did nothing and now other people will be ripped off”

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Posted 7 years ago

Gumtree is rated 1.5 based on 194 reviews