Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
Nearly got scammed twice tried to sell something one person wanted me to post it to machaster and he would put money in my account for postage luckily I didn't give any information and another one said he would turn up but didn't even ask for my address I think it should be scraped ebay amazon alot safer
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Posted 4 years ago
I think they are the scamsters who are scamming the people. If you think about it why is it that these scamsters are never caught and keep doing it when Claire Cobbledick of gumtree has the perpetrator's email address, contact number and possibly ip address??? Also they delete your ads as soon as you post it citing "only allowed one ad" while their friends are posting up to 36 ads and then she is arrogant and refuses to explain!
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Posted 4 years ago
extremely difficult to get hold of when something goes wrong there "Contact us" page is unhelpful
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Posted 4 years ago
Their rating system is a sham, allowing anyone who messages a seller to leave a bad rating regardless of whether they purchased the item or not
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Posted 4 years ago
Disappointed with Gumtree app getting from bad to worse, it’s a bit annoying very slow keeps freezing other than that it’s okay.
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Posted 4 years ago
The review system is so bad ..i messaged some1 for a item and they left me a bad review???how does that work out
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Posted 4 years ago
the gumtree portal is unsafe for buyers, dont use it, i had bad experience with gumtree as well as with a seller. never ever will i use it again! i cannot understand why it is so popular...
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Posted 4 years ago
So many advertisements and adware and god knows what its hard to even load the web page up. Awful website please use something else dont waste your time with this cash cow
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Posted 4 years ago
FULL OF SCAMMERS MY PAYPAL ACCOUNT WAS ALMOST HACKED BY ONE OF THEM IF I DIDNT ACT QUICKLY TO SAVE IT. STAY AWAY FROM IT
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Posted 4 years ago
-so bad website. makes my blood boil after 5 minutes.. is it really that difficult to make a normal website ?? -full of fake ads, liars!
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Posted 4 years ago
Complete waste of time. Had endless time wasters followed by someone who decided its a great place to talk about his boring life. I wouldn’t waste your time on the complete junk site go anywhere else. AVOID!
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Posted 4 years ago
got scammed, gumtree support is completely useless, customer service non-existent, this is the trouble with these big companies they think they are above the law and everyone else, disgusting behaviour, will not be using them again, beware they are not trustworthy or reliable for buyers, they take no action against fraudsters or scammers, avoid gumtree at all costs, just read their other appalling reviews on the web
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Posted 4 years ago
I had a “lady” try to scam me yesterday, asked for my address and PayPal password, sent me emails saying that she had made a payment for £250 and PayPal had confirmed and emailed me. (item was£40 ) apparently I had to transfer £200 back to the company before the transaction could go through???!!!!! I did receive a fake email from “PayPal “ also stating this !!!! I told her that I was reporting her and have done so , please be careful as she was very good with her emails and sounded genuine. I am now getting hundreds of strange emails ( not opening) even from people I have not had contact with for over ten years, so I have also now got numerous virus attempts. I also have one star and a poor review ( not sold anything or had any interest in anything other than that scammer , so must be her) NOT WORTH IT - BE AWARE !!!!! I will be deleting my account this evening. Her name is Lorraine wheel.
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Posted 4 years ago
This site is full of time wasters
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Posted 4 years ago
This site is full of time wasters
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Posted 4 years ago
All I wanted to do was give away a printer (Epson 7620 all inked up), well it was actually £10 just to cover the cost of the Gumtree advert. I 'sold' it and I was told th epayment had been made via my PayPal account and I should send my address. Now I'm no dummy and I have been on the internet since day one and I have seen every scam! No payment arrived so no address for collection of course. Other contacts wanted to know if it came in the box - obviously a trader. Who would ask otherwise? It just seemed that everyone wanted a cheap printer to put back on Ebay! What happened to the local people doing business that their TV advert shows? Nice people buying bicycles from each other. No, it seems it is full of traders and scammers and I would never use Gumtree again! It's telling that 74.29% of reviews on here are for one star - be warned.
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Posted 4 years ago
I am writing about British seller Henley-Homes. I contacted him regarding a macbook he is selling and gave my phone number. He whatsapped me and even left his voice recording and suggested to send the laptop to me with a courier and to send an invoice to my company. I gave him my company details and he disappeared. He doesn't reply to whatsapp messages and his phone is not available. I think rjis seller is a scum. Be careful with him or better investigate him before buying anything from him.
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Posted 4 years ago
I placed some ads on Gumtree as I needed to make some money for a project. Everything was going ok the ads had views and I sold 1 item then I found some other things I could sell. So I placed them on I had a buyer for some of my items £360 worth. The next time I looked at my account everything had been removed I emailed a few times Gumtree but had no response and they have lost me the sale and the money towards my project. I still have no reply to my questions and still get email adverts from them not to miss out well I have.
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Posted 4 years ago
don't even deserve one star
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Posted 4 years ago
As soon as I included my number on the add I received about 10-15 spam calls a day. Once I deleted the number of my add, the add has been removed. Gumtree team admitted it had been removed by mistake and reinstated it only to remove it 2 days later. I received no email with explanation why, even though the website said an email will follow to explain. I tried several times to have an online chat with them but after checking my details they were just disconcerting. Eventually spoke to a really nice girl who kindly told me my account has been blocked and they won't change the decision. She could not give me the reason why as their policy is to give little or no explanation but at least she had "balls" to tell me this. Overall, I'm very happy I only posted a free add and did not spend a penny with them. Would not recommend as they do not follow the GDPR and give you phone number and email address out to scammers and have no decency to even inform you why they are blocking you account. It's like they pick and chose who can advert. If someone told me this I wouldn't believe as they are so well known and I thought they must be a good company but they are not. Will never even try to use them again and I will make sure that this message gets to all my friends as well. Gumtree shame on you and the way you treat people!
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Posted 4 years ago
Gumtree is rated 1.5 based on 186 reviews