Gumtree Reviews

Name: Gumtree
Rating: 1.51

1.5 Rating 194 Reviews

12 %

of reviewers recommend Gumtree

Company Reviews

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Metrics

1.5

Based on 194 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

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“If there was a zero I would rate Gumtree a huge ZERO!! WHY? Because they've totally abolished emails so told by their RUDE customer service yet it is still displayed on ads, they remove ads with no explanation whatsoever, 99% of the time it is impossible to log in and now a notification of suspension FOR NO VALID REASON!? Impossible to call customer service as just cuts off before even being connected, complacent and rude is an understatement, so annoying”

Helpful Report

Posted 5 years ago

“Advertised three items and had two people trying to scam me by asking for PayPal details, I informed them I was not willing to give them, beware of these scam artists, insist on cash payments.”

Helpful Report

Posted 5 years ago

“My daughter was scammed on gumtree and their help desk was next to useless. They didn’t care. I raised the complaint several times. I only ever received an automatic response saying complaint had been logged and a member of the help team would be in touch. Too many scammers are now using gumtree. Very disappointed as I was previously a great fan of gumtree.”

Helpful Report

Posted 5 years ago

“Full of scammers, have tried to contact gumtree to inform them about this, you would think they would want to stop this. But absolutely no reply. Even contacted them through Instagram and they are not interested, viewing my messages and showing no care for their users. AVOID THIS SITE”

Helpful Report

Posted 5 years ago

“This man John Skeels from Romford is a con merchant. Do not buy from him...falsely advertised now wont give me the £200 deposit back and blocked me. Please beware of him..he at present has 2 cars a a pedal bike for sale.”

Helpful Report

Posted 5 years ago

“Do not use this lot to sell anything.Its free for a reason.scammers and weirdos galore either trying to get your money or making pathetic offers.”

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Posted 5 years ago

“Scammers paradise unless you are clued up.Never sold anything on this site but attracted plenty of low lifespan trying it on.”

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Posted 5 years ago

“customer service poor. help dishonest people.”

Helpful Report

Posted 5 years ago

“Nearly got scammed twice tried to sell something one person wanted me to post it to machaster and he would put money in my account for postage luckily I didn't give any information and another one said he would turn up but didn't even ask for my address I think it should be scraped ebay amazon alot safer”

Helpful Report

Posted 5 years ago

“I think they are the scamsters who are scamming the people. If you think about it why is it that these scamsters are never caught and keep doing it when Claire Cobbledick of gumtree has the perpetrator's email address, contact number and possibly ip address??? Also they delete your ads as soon as you post it citing "only allowed one ad" while their friends are posting up to 36 ads and then she is arrogant and refuses to explain!”

Helpful Report

Posted 5 years ago

“extremely difficult to get hold of when something goes wrong there "Contact us" page is unhelpful”

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Posted 5 years ago

“Their rating system is a sham, allowing anyone who messages a seller to leave a bad rating regardless of whether they purchased the item or not”

Helpful Report

Posted 5 years ago

“Disappointed with Gumtree app getting from bad to worse, it’s a bit annoying very slow keeps freezing other than that it’s okay.”

Helpful Report

Posted 5 years ago

“The review system is so bad ..i messaged some1 for a item and they left me a bad review???how does that work out”

Helpful Report

Posted 5 years ago

“the gumtree portal is unsafe for buyers, dont use it, i had bad experience with gumtree as well as with a seller. never ever will i use it again! i cannot understand why it is so popular...”

Helpful Report

Posted 5 years ago

“So many advertisements and adware and god knows what its hard to even load the web page up. Awful website please use something else dont waste your time with this cash cow”

Helpful Report

Posted 5 years ago

“FULL OF SCAMMERS MY PAYPAL ACCOUNT WAS ALMOST HACKED BY ONE OF THEM IF I DIDNT ACT QUICKLY TO SAVE IT. STAY AWAY FROM IT”

Helpful Report

Posted 5 years ago

“-so bad website. makes my blood boil after 5 minutes.. is it really that difficult to make a normal website ?? -full of fake ads, liars!”

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Posted 5 years ago

“Complete waste of time. Had endless time wasters followed by someone who decided its a great place to talk about his boring life. I wouldn’t waste your time on the complete junk site go anywhere else. AVOID!”

Helpful Report

Posted 5 years ago

“got scammed, gumtree support is completely useless, customer service non-existent, this is the trouble with these big companies they think they are above the law and everyone else, disgusting behaviour, will not be using them again, beware they are not trustworthy or reliable for buyers, they take no action against fraudsters or scammers, avoid gumtree at all costs, just read their other appalling reviews on the web”

Helpful Report

Posted 5 years ago

Gumtree is rated 1.5 based on 194 reviews