Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
I paid for one advert on Saturday and they have taken payment for it. However, the ad has not yet appeared live because they've 'Removed' it. They have NOT told me why its been 'Removed' - I've had had no email or any contact at all from them, despite my two messages to them. So, I posted an additional 'free' version of the advert the next day. That too has been 'Removed' before going live! Again have heard nothing from Gumtree, despite my message to them. Here we are two days later and still nothing from Gumtree. They are joke and I will not use them again.
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Posted 4 years ago
will not use ever again to make a sale. paid over £20 now to advertise but there really is no point they don't even attempt to sell it for you... use a different website they do not respond to emails and its just full of pikeys
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Posted 4 years ago
Updated site really bad, look elsewhere now
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Posted 4 years ago
Think before posting your number on Gumtree. Within 2 minutes of my posting my ad, I was flooded with spam calls.
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Posted 4 years ago
Deleted my sublet ad without informing me or even telling me why.
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Posted 4 years ago
Owned a motorbike for ten years decided to sell on gumtree was stolen within 24 hours after I put add up 👎
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Posted 4 years ago
Absolutely terrible would give zero stars. Can't even put an add up without getting removed straight away.
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Posted 4 years ago
I have been using gumtree for some time now and found it very user friendly but now they have made a complete and utter mess of it.The new version of the website is all over the place and if you're looking for something that isn't on their list good luck with trying to find it I have stopped using gumtree and have found numerous sites offering a range of products that is equal and some better without all the hassel and the frustration that gumtree offer
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Posted 4 years ago
Ads removed immediately with no explanation no email no nothing been happening for weeks I am a good community gumtree user too
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Posted 4 years ago
great website
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Posted 4 years ago
Did Sir William ever use this site?
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Posted 5 years ago
I joint gumtree which was very easy to sign up to and very easy to use. It was Very easy to get in touch with the actual seller and to arrange to go and see the item. Quick response from the seller.
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Posted 5 years ago
Well well well, gumtree has now been removed from my apps, another company thats now starting to. Charge 2.99 a add what a money grabbing company 3 months ago you was sending post out asking for donations to. Help support the site now to charge customers, i give alot of my stuff away for free on gumtree no way am i posting free items and being charged 2.99 per add off To preloved for me one off charge free for the year gumtree you should. Be ashamed of. Yourself once a great company now just a. Company waiting to crash and become in alot of debt *****stay away ****
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Posted 5 years ago
refuses to issue refunds to victims of sexual harassment via their advertising platform. Can you think of more reprehensible practises?
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Posted 5 years ago
New gumtree app is rubbish !!!!!!
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Posted 5 years ago
Worst advertisement website ever. Terrible customer service, they just ignore emails asking for assistance and cut you off when you complain to them about it on the chat. Don’t waste your time
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Posted 5 years ago
This is a poor site they keep removing perfectly genuine ads because of gumtree selling rules but then allow hundreds of dodgy scammers to sell there illegal items the system is absolute rubbish there are way better sites out there to buy and sell
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Posted 5 years ago
I found an ad with my info on it, I reported it to Gumtree for 3 days in a row, but no action has been taken. This ad is for sure a scam and its easy to identify it but they have not done anything to prevent people of being a victim to crime. I hope the action-fraud company will shut down their website immediately.
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Posted 5 years ago
Advertising Tutoring on Gumtree web site Summary 1. Gumtree allowing advertising of essay mills(writing for students) on Tuition sub section 2. Giving priority to essay mills above genuine tutors 3. Writing for students is totally against all university rules and regulations 4. Gumtree rules do not allow writing for students adverts yet allow thousands of such adverts. 5. Useless advertising medium for individual advertisers as business paid advertisers dominate the sector with thousands of adverts every hour. These comments refer specifically to the Service sector business section sub category Tuition but may be applying to other sectors of the Gumtree advertising web site also. I am a university level private tutor. The free advertising option no longer applies to advertising as a tutor in the sub category tuition section therefore all adverts are paid for. However, there is priority given to business account advertisers on Gumtree. These are people who are paying monthly for multiple adverts. These multiple adverts take priority over all other advertisers and are hourly flooding the tuition section of the web site. The business account multiple adverts I am referring to here are being placed on Gumtree tuition section and are specifically advertising writing dissertations, theses, assignments, reports, coursework to enable students to cheat. These companies are commonly known as essay mills. These adverts have nothing to do with the key search terms tutoring, tuition, tutor which the section is supposed to be for. The writing dissertations, theses, assignments, reports, coursework for students is totally against all university policy. There is currently a government petition available to sign called Ban the provision and advertising of 'essay mill' cheating services. Quote-“'Essay mills' provide custom written essays for students to cheat with. Prices range from a couple of hundred pounds for a single essay to over £6,750 for a PhD dissertation. This undermines the high standards of universities and is unfair to honest students - but is currently legal. The Irish government has announced a new law that would make it illegal to provide or advertise contract cheating services. New Zealand and 17 US states already have such laws. We call for the UK Government to pass a similar law to stamp out this unacceptable practice.” Any tutor placing a single advert for genuine for tuition services at prices £5.99 to £10.99 are immediately followed by a minimum of 5 and possible 20 adverts from one dissertation writing business dominating this tuition sub section and the individual advertisers single paid for advert is down the page or off the front page immediately or within 20-30 minutes. The sub section specifically designated to attract tutors advertising has been taken over by one company advertising multiple adverts for writing dissertations, theses, assignments, reports, coursework to enable students to cheat. They have hijacked the word “tutor”. They do not provide a tuition service. There is an opportunity to pay more to Gumtree to have the individual advert at the top of this tuition sub section and kept there for a minimum of 3 days at for example £59 for London area. From my own experience this also is a total waste of time and money for the individual advertiser. On counting the number of so called top adverts in this tuition sub section for dissertation, essay, and coursework writing for students today there were at least 30 in the top advert placing. Therefore the logistics of this are- searching on a mobile phone results show just 2 adverts on the top placing therefore the individual advertisers advert would show on a rotating basis 1 out of 15 time search if lucky. Gumtree rules on their web site as of 25 January 2019 “Services not allowed on our site. This applies to paid for and free services - essay and dissertation services” Yet as of January 25th 2019 there are 5,350 ads for dissertation writing in Academic Tuition & Classes The word tutor has been hijacked by the dissertation writing businesses (essay mills) who are using the Gumtree website tuition section for their own private advertising web site. There is no space for genuine tutors now on Gumtree and any private tutor should not be paying money to be given, not only, low priority but absolutely no priority or in fact no chance of a fair presence to advertise a genuine service which they are prepared to pay for. There is never a refund I have found. In fact when I have complained to Gumtree in the past then it is my email address which is banned.
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Posted 5 years ago
I paid £99 for a premium advert for 14 days.....£99!!!!!!!!!!!!! Bad enough you would think. Well they had anyvan sponsored adverts on my paid for premium advert. Come on Gumtree explain..... I bet you do not!!! AVOID THIS RIP OFF
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Posted 5 years ago
Gumtree is rated 1.5 based on 186 reviews