Happybags Reviews

Name: Happybags
Address: PO Box 3554, Norwich
Rating: 4.91

4.9 Rating 1,167 Reviews

98 %

of reviewers recommend Happybags

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Phone:

01508549922

Email:

smile@happybags.co.uk

Location:

PO Box 3554
Norwich
NR14 6WR

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Happybags 5 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy bags did not send my item to my billing address. They instead sent it to an address that does not exist. When I contacted them on the 23rd of December I was told that I had inputted the wrong address, despite the fact that I have a confirmation email from the day of the purchase with the correct address. They claim that the shipping label is printed automatically from a csv file, but the address that they attempted to post to does not exist so someone must have manually input the information. Despite my stating that the item was supposed to be a Christmas gift for my wife I was told that their next pick up date for mail was the 28th December (today) and I have found out that it has been shipped 2nd class so I will not even receive it before new year. Despite the error made no attempt was made to get me my item sooner and I was told that the error was mine despite the evidence to the contrary and the fact that it would be impossible for me to input the address they say I did. My wife is still waiting for her Christmas gift from me and won't receive it now until next year.”

Helpful Report

Posted 6 years ago

“Disappointed. The bag is lovely, as described and very good quality. However, the information displayed on the website is poor with regards to the 'free' charm offered. It does not clearly explain that you do not have the option to choose; the cheap silver charm is the only option for free, you have to pay if you want another colour. Very disappointing.”

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Posted 6 years ago

“would not reccomend it”

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Posted 6 years ago

“The name tag for which I paid £7 was not included.”

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Posted 7 years ago

“Sorry hit wrong button very happy with the service,I. Many thanks for the quick delivery. Have used my trolley bag and love it. It is exactly what I needed for my shopping. Not able to carry heavy bags anymore, My thanks again. Maria Clark”

Helpful Report

Posted 7 years ago

Happybags is rated 4.9 based on 1,167 reviews