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Harbor Freight Tools Reviews

1.6 Rating 113 Reviews

15 %

of reviewers recommend Harbor Freight Tools

Company Reviews

1.6

Based on 113 reviews


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Delivery Methods	Postal Service, Courier
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Communication Channels	Telephone, Email, Live Chat

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Harbor Freight Tools 1 star review on 5th April 2024

Harbor Freight Tools 1 star review on 5th April 2024

Harbor Freight Tools 5 star review on 28th March 2024

Harbor Freight Tools 5 star review on 28th March 2024

Harbor Freight Tools 5 star review on 28th March 2024

Harbor Freight Tools 1 star review on 21st August 2023

Harbor Freight Tools 1 star review on 21st August 2023

4

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am there every day it seems buying one thing or another, and even belong to their inside track club but am very disappointed because I purchased a lynxx battery operated extension chain saw and now batteries are no longer available for them. It seems that every once and a while they discontinue there brands and change them so they are absolete. For certain things much. Etter off getting a Dewalt or other name vrand”

Posted 4 weeks ago

“Purchased Viking car jump starter. Never used it until recently and discovered it did not work. I kept it charged as per instructions. Only buy hand tools from them and be choosy about those! They would not give me anything on the item. Wasted $80.00!”

Posted 4 months ago

“Harbor Freight sent me a Father’s Day coupon for 20% off any one item, but when I tried to use it to to buy a shop vac I was told the coupon can’t be used for that.”

Posted 10 months ago

“Loyal Predator 3500 inverter generator until recent. I purchased my first Predator a few years back. Great machine, quiet, and did what the reviews said it could do. The bonus I thought is how well Predator design was when doing maintenance (oil change, filter, spark plug, and so on) Easy, quick and well thought out. Very impressed and well thought out. Than I purchased another two 3500's this last year. They changed the design surrounding maintenance. They added a 2in hose to the oil drain area where the previous 3500 simply had a bolt. Unscrew it and the oil drained out the bottom by why of a rubber funnel. I remember the first time I changed the oil I thought is that all there is to this. Got it done in five minutes, note I use the machine frequently so I change the oil frequently. The hose idea doesn't work, barely drips out and makes a hell of a mess. You have to literally tip the machine in order for it to drain at all. Hu? doesn't make sense, also when tipping it it barely comes out. Plus the hose can only go sideways, that's why you have to tip it. isn't long enough to even get over the lip of the cover so you have to tip the machine to get it to come out. Oh, then, for the dipstick, they cheapened it to, tried to screw it back in after the oil change and nearly stripped it. Minutes later and with a few cus words I got it threaded correctly enough to get back one. Eventually I ended up stripping one of them. Note, if this happens lots of luck getting a new dipstick. Went to website for parts, finding that you have to order additional parts in order to get the dipstick. Cost to you around $80.00 for a $5.00 dipstick. Absolutely terrible. My question to Predator is why did you mess with such a good thing. The bolt worked so easy, took me less than five minutes to change oil for this machine and as much as I run it I change the oil frequently. Oh and another funny about this is you put a screw on the door that leads to the oil change. When prior you had a plastic hand screw to open this. Really, ha. I'm afraid to try and do the other maintenance pieces as I'm sure I will unfold further shortcuts and changes made to cheapen up the generator. Ya saved a few bucks and caused headaches for those who run these machines. Now is this all worth it to complain about this when the machine seems to be working ok. It is, because whoever had the bright idea of doing these changes obviously never works on anything mechanical. Guys like and truly appreciate when you have to fix or do maintenance on something that its easy. Ya had that, so sometime, just leave a good thing alone. Oh lastly and what's funny is how when you go out on Youtube to see how to change the oil on this model, there isn't even one that shows it with these changes. I looked because I thought I truly was missing something. Thought I might have missed the obvious. I didn't...”

Posted 2 years ago

“i just bought a dump trailer less then a year ago, and haven’t really used it much. It was stored in my garage all winter and pulled it this spring and the paint is already peeling and one of the tires are falling off. 100% garbage. I wouldn’t recommend buying it to anyone even my worst enemy.”

Posted 1 day ago

“Love the tools and everything else except I was given a $1,000 credit limit and my account was always paid then all of a sudden they dropped my credit limit to $390. I will pay my remaining balance and never again shop at a Harbor Freight store”

Posted 3 days ago

“I was shopping for a battery charger and there was a charger with a discount because the box was taped closed. A battery charger is one connected device therefore, no missing parts. What could go wrong with buying this one? I returned it the next day. I told Ms. Erica that I needed to return it because it doesn't work. Ms. Erica said, that is why it was discounted because of the open box. I replied, call me crazy but you would think a seller would make sure the product you are selling works. ...her response...it is labeled for sale...as is.”

Posted 1 week ago

“I bought a concrete vibrator from them last week, the job got cancelled i tried to return it they charged a 20% restocking fee.. It was never disclosed... still brand new in unopened box, they did nothing for taking 20% fee.. Garbage company”

Posted 1 week ago

“Cuttin hours on us and already part time bout to loose the roof over my head cuz the wanna keep taking hours from ppl not even helping keep me above water ima have to look for a new job i guess”

Posted 1 week ago

“The prices are insane right now the slogan is Whatever You Do, Do It for Less that’s is the biggest lie I saw in my entire life prices to high compared with the Dewall, Ridgid, Kobalt, and much more brands right now I prefer buy a prestige brand than something from HarborFreight tools.”

Posted 1 week ago

“Rude and racist”

Posted 1 week ago

“Do not ORDER tools with a credit card from HF! I ordered an ICON 73" cabinet and side locker on 3/27/24. They charged my card on 3/28/24 and HF Cancelled my order because of some "Computer glitch", though one person I called said it was entered incorrectly so she "fixed it". Then I get two emails saying my order was cancelled. I went to the store and they said we can credit your card and then you can re-order if you want. Next day they said they "credited" my card and it supposedly was processed on 4/3/24. It was NOT and still has NOT been credited. I talked to my bank about a "CC dispute" and they started one for me but unfortunately they are as incompetent as HF is. I have to call someone else to find out what the problem is now. Then I will start a "fraud dispute".... and then file a lawsuit if I don't get refunded. Hopefully HF will be banned from being able to take that CC anyway. They obviously do not want to sell those tool boxes for some reason! DO NOT Order stuff, if you must purchase make sure it is in stock on the floor!”

Posted 2 weeks ago

“Harbor freight is the worst. They only guarantee there products for 90 days. I bought there Atlas brushless mower, 2 batteries, and a charger. This was a $669.56 purchase. The mower only lasted one year and the ignition failed. Do yourself a favor and don't buy there products! There junk!!”

Posted 2 weeks ago

“I bought an Automotive Battery Charger about a year ago. I used it once to charge a Toyota Camry Battery and it worked fine. It’s been stored in my garage on a shelf in the original box since then. Today I needed it again and it’s Dead ( no power light .). I called Harbor Freight and they sorry can’t do anything for you. I’m my opinion that’s Bad Customer Service and I will not buy or Recommend Harbor Freight Electric or Battery Power Tools any longer.”

Posted 3 weeks ago

“They advertise this trailer, that is on the floor visually. Online, it statws that the store has the item available. But when you ask about it. They can't sell it, cant order it, don't know when/if its coming in. Yet they continue to advertise a trailer.”

Posted 3 weeks ago

“Their system is out of date their mailing system between harbor freight and fed x match's perfect for a four day mail order that taken two weeks and still has not came i don't plan on ordering again off them it's really odd I ordered from Florida a day later than harbor freight 175 miles father that order came last Friday by UPS thanks harbor freight buy no thank you to your messed up mailing process I buy elsewhere!”

Posted 3 weeks ago

“Your 90 day policy is ridiculous. My Husband bought a spray gun to paint our house and was told by the person he hired that it would not work. I took it back a few days past the 90 days and was told that they were not able to do anything about it. They couldn't even give us credit for it. Now I'm stuck with an $80 spray gun. It's never been used. Still in box which was never opened. Was not aware of your policy. But for sure, I will never buy anything here again 😡”

Harbor Freight Tools 1 star review on 5th April 2024

Harbor Freight Tools 1 star review on 5th April 2024

Posted 1 month ago

“Bought a bauer drain auger (1724e-b) some time ago and cable broke, while I was able to purchase a new cable the drum cable also should be replaced but harbor freight doesn't offer a drum cable replacement which pretty much renders this machine useless , so why should anybody buy harbor freight if replacement parts are an issue, very unhappy customer”

Posted 1 month ago

“Bought a hydrostar drain auger around 3 or 4 months ago, it was priced 3 to 4 hundred can't remember, first it was missing foot switch, bought a new one, motor is junk , took belt off hand spun motor barely moves, never buy there garbage, my opinion, there just a rip off”

Posted 1 month ago

“I bought a battery charger for 60 dollars. It didn't work. Couldn't return it due to their policy. Never buy anything that needs power there.”

Posted 1 month ago

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Harbor Freight Tools is rated 1.6 based on 113 reviews