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Harrisons Curtains & Blinds Reviews

4.6 Rating 1,540 Reviews
89 %
of reviewers recommend Harrisons Curtains & Blinds
4.6
Based on 1,540 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read Harrisons Curtains & Blinds Reviews
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Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024
Charlene Campbell
Harrisons Curtains & Blinds 5 star review on 9th June 2024
Charlene Campbell
Harrisons Curtains & Blinds 5 star review on 16th April 2024
Anonymous
Harrisons Curtains & Blinds 5 star review on 25th March 2024
Leah Greenall
Harrisons Curtains & Blinds 5 star review on 25th March 2024
Leah Greenall
Harrisons Curtains & Blinds 5 star review on 24th March 2024
Anonymous
Harrisons Curtains & Blinds 5 star review on 7th January 2024
Greg Willars
33
Anonymous
Anonymous  // 01/01/2019
Franchisee needs to improve communications and responses.
Helpful Report
Posted 6 months ago
Hi Chris, Thank you for taking the time to give us your feedback. The customer experience is very important to us and I apologise that we did not meet your expectations here. I will be discussing this with the business owner involved to address how she can improve processes to improve upon her communication. Thanks, Customer Care
Posted 6 months ago
Great communication, so many choices and things to pick from when picking out underlays and carpet all is explained so well so you know what your getting absolutely recommend and will use them again
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Posted 6 months ago
all good thank you
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Posted 6 months ago
We found the experience great from start to finish I would highly recommend Harrisons to all my friends
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Posted 6 months ago
We started our renovations back in 2023, one of the commitments made was to use local brands, as much as we could includnging our window treatments. Unfortunately, the local company we chose were both poor in service and priced at an unbelieveable level. The costs were so expensive, I'd got the point I was taking off the backings of my drapes to save $$ My cousin recommended I give Sylvia and her team a call. Best phone call I ever made!! Sylvia has an amazing presence and was very respectful of what I wanted to achieve. The measure, material selection and style costs were well priced. The service from Sylvia, Ruhan and the amazing ladies who made my drapes - was impeccable. They helped us turn our home into a beautiful, modern and serene sanctuary. My husband and I are ever grateful and highly recommend this team as a Hutt Valley 'gotta have'. Thanks once again Sylvia & team x
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Posted 6 months ago
Thanks Anita you did a great job and installation was awesome as well . We'll done .
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Posted 6 months ago
Highly recommended
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Posted 6 months ago
Nadia went out of her way to help me achieve the look we wanted for our home. We are super happy with the result! Thank you Nadia.
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Posted 6 months ago
Thank you Harrissons and Tania for taking care of us all theough out!
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Posted 6 months ago
Paula my consultant was very helpful and the installer very efficient thanks
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Posted 6 months ago
Nicola from Harrison was exceptional. Great service and really knew her product. I would highly recommend her and Harrisons.
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Posted 6 months ago
Very upset with the service I received when bringing up an issue. Upon installation, unknown black tar like substance was on the outside of the curtain packaging, my daughter had found this and put it in her month and on my freshly installed carpets. The installer had noticed this and tried to help, unfortunately what had happened, happened and when I brought this up to harrisons curtains and blinds, all I got was an apology and "what would you like us to do?" They feel no compensation is needed as I was able to get the staining out of my carpet after alot of time and scrubbing, not to mention an unknown substance was in my daughter's mouth which was brought into my house by this company.
Helpful Report
Posted 6 months ago
Hi Samantha, Thank you for your feedback. We are very sorry for your experience. The business owner did offer to get a carpet cleaner in but you assured her that the mark was removed. We were concerned for your daughter but you also assured her that your daughter was fine. The business owner asked how she could help further but now we understand that it is financial compensation that you are seeking. Again our apologies. Thanks, Customer Care
Posted 6 months ago
Thank you Paula for the beàutiful curtains. We can't fault the consult, the fabric, the making or the installation. You and Harrisons were a pleasure to deal with.
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Posted 6 months ago
Very professional and reliable service
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Posted 6 months ago
We received excellent service from Harrisons Curtains and Blinds. The initial consultaion was so helpful with great ideas and suggestions. Communications was very good throughout the process and installations of our curtains, blinds and shutters was done with care and precision. Everyone we dealt with at Harrisons was knowledgeable and professional. I would certaily recommend Harrisons!
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Posted 6 months ago
Angela was one of the most efficient and pleasant people to deal with. She knew her product so well and her advice was spot on. I have recommended her and Harrisons to friends. I am very happy with the purchase of my drapes. And the man who hung them was equally pleasant and reliable and did a great job. Thanks to everyone.
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Posted 6 months ago
Aimee and Jeremy from Upper Hutt branch have been brilliant. So much so I would never use anyone else for my window dressing needs. A real credit to the franchise.
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Posted 6 months ago
Always can rely on good product and service. A very well run company.
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Posted 6 months ago
We had custom made curtains for a large 4m long window, overall very happy with results
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Posted 6 months ago
Personalised touch of class. Love your products!
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Posted 6 months ago
Harrisons Curtains & Blinds is rated 4.6 based on 1,540 reviews