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Harrisons Curtains & Blinds Reviews

4.6 Rating 1,464 Reviews

90 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

4.6

Based on 1,464 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 16th April 2024

Harrisons Curtains & Blinds 5 star review on 25th March 2024

Harrisons Curtains & Blinds 5 star review on 25th March 2024

Harrisons Curtains & Blinds 5 star review on 24th March 2024

Harrisons Curtains & Blinds 5 star review on 7th January 2024

Harrisons Curtains & Blinds 5 star review on 24th December 2023

Harrisons Curtains & Blinds 5 star review on 24th December 2023

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dont want to write the full review again, because I did few months ago. In summary, I havent received the service or product as advertised or being promised. - Installation was incomplete. Rather than doing full installation, only 2 screws been put. Ref image. - Roman blind quality is very poor, Not even a month, but stiches teared and the stick, is coming out. Ref Image. - Customer service is ok at the beging before you sign the contract. After that there might be slight delay in response, as you already paid the 50%. (thats my experience) Please note that I have already reviewed 2 months ago, and all the transactions completed. I have been asked to give feedback again today, I think Harrisons is trying to overwrite my old review or something(not sure). Thanks”

Posted 2 months ago

Hi, Thank you for your feedback. I believe that the Business Owner has been in touch and explained the reasons for the issues that you had. Not all the screws are required for the brackets and this has also been explained to you. Thank you for taking the time to give us your feedback. Thanks, Customer Care

Posted 2 months ago

“See previous comment”

Posted 4 months ago

“While the initial service/communication was satisfactory, everything changed once the order had been placed and payment was made. There was no attempt to check on my satisfaction with the finished job and no attempt to remedy what wasn't correct. Left a lasting negative impression of Harrisons with me.”

Posted 11 months ago

“I asked for roman blinds to be made with as long a drop as possible to block light and this request was not followed.”

Posted 1 year ago

Hi Maria, Thank you for taking the time to give us your feedback. I am sorry to hear that you are not happy with your product. Sometimes length and weight can be an issue with hand drawn blinds. I will pass your feedback to your Business Owner and ask them to contact you. Kind regards, Customer Care

Posted 1 year ago

“Initial consultation was great, but then almost no communication without having to follow up regularly myself. Blind in kitchen doesn't work for the large window span, as it is quite heavy and sags badly. One would expect that a curtain and blind supplier would know that it would be an issue.”

Posted 1 year ago

Hi, Thank you for your review, I am sorry to hear that you are not happy with the product. I will touch base with the Business Owner to discuss this. Kind regards, Customer Care

Posted 1 year ago

“Took too long for the curtains to be made and installed. I would not recommend or use Harrisons again”

Posted 1 year ago

“Incorrect measurements taken further delaying installation from 5 months to 7 months”

Posted 1 year ago

“I thought 5 months was way to long to wait for my curtains”

Posted 1 year ago

“Really disappointed with the curtain rails. They are big and ugly and are now a feature of my lounge.”

Posted 2 years ago

“We didn't have a good experience with jane and her partner. The customer is always right definately wasnt the case here. Before we were signed up and paid it was great then they didn't seem to care. Follow uo communication wasnt good. Had a few issues amd that didnt go down well with them. We would NEVER deal with the hamilton branch again or reccommend them.”

Posted 2 years ago

“Mediocre. Blinds were measured incorrectly so they had to be remade. Took about 3 months before all were complete and installed. Blockout blind is fading already in the sun and it has only been up for 4 months. Installer put a hole in the wall and scratched up our window frames (awesome when we have a new build home). Second time using Harrisons and second time being severely disappointed. We have since gone with another company that was cheaper, faster and had much better workmanship.”

Posted 2 years ago

“I required 2 sets of curtains for the same room. 1 set I was asked how high and low I wanted them to hang, the 2nd set I was not consulted, and it was measured slightly too short, so adjustments were made to the hooks in curtains, and now I can see the curtain rail above curtains. It just does not look right”

Posted 2 years ago

“After sales service is very poor, we had to wait weeks for installer to come back and hang final curtain , this was due to us not having enough hooks and installer not offering to sell us any.”

Posted 2 years ago

“Just the blinds with the terrible things plastic cords that actually cut into uour hands almost.”

Posted 2 years ago

“Customer service from the local operators was amazing, the way the romans were packed for delivery by Harrison's wasn't. They arrived poorly wrapped, creased and wrinkled and damaged. Harrison's took no responsibility and the wonderful people here have gone above and beyond to put things right at their own expense. Shame on you Harrisons.”

Posted 2 years ago

“Too long to install and correct faulty venetian blinds and I had to do a lot of chasing people up for answers.”

Posted 2 years ago

“Would have been okay except staff told me later I paid far too much. I don't like rude demands for money. I won't be using Harrisons for curtains again, which is a pity as I have many rooms for new curtains soon. Carpets from Harrison a while ago was much better, and also solar panels staff”

Posted 2 years ago

“Unfortunately cannot recommend this service. Curtains are lovely quality however.”

Posted 2 years ago

“Sandi, the owner, who came to show me samples and help me pick products was AMAZING and so helpful! But then the installer needed to come back several times to fix things that he hadn't installed correctly. We were nearly at the point where we thought he wasn't even going to come back to fix it! Then months later he did. Final install is OK now. But it took a long time to get to this point. I'm just glad it's all over, and want to forget about the experience.”

Posted 2 years ago

“Took longer than supposed to only loan curtains not blinds and I sleep during the day . Weren’t installed the way we discussed”

Posted 2 years ago

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Harrisons Curtains & Blinds is rated 4.6 based on 1,464 reviews