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Harrisons Solar Reviews

4.5 Rating 1,035 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,035 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Verified Reviewer
“Great service, great product, thank you.”
Helpful Report
Posted 4 years ago
Richard Rowe
Verified Reviewer
“I would like to express my thanks to Carter and his team for a hassle free customised upgradeable solar panel solution. From the moment of contact Cater was all about a system that will last only putting forward panels options with a 25 year production Guarantee. Contact was prompt with response to any questions and the team were reliable and friendly. It was a nice clean tidy install and looks great on the roof. Cater wants his customers to know everything they wish to about maximising the use of the system to save on the power bill, he liaised with the power company and got us the best deal for any grid power we need and buy back of unused production. Life time Solar Analytics monitoring was included in the deal, this shows me real time production and consumption, so I know when I can charge my car directly from the panels or we can run the washing machine etc His systems solutions included all associated costs that are not covered in fully installed price deals and he happily offered to install my electric car charger while they were here as part of the deal. I had been told this would cost $500 to $1000 by the supplier. Carter monitors your system and you can expect to be told if something needs sorting. As soon as they turned the system on they identified that the system was working and producing correctly but the lifetime reporting system that was included in the package was not working correctly. Cater keeps in touch unprompted regarding the replacement parts for this which have been delayed in Australia lockdown. Additional Carter is into carbon offsetting tree planting so you can be assured that you are using a business that takes it environmental impact seriously. I am so happy with the reliability of the service that we are already organising adding a battery system.”
Helpful Report
Posted 4 years ago
Mary Beth Taylor
Verified Buyer
“Excellent products (Tesla Powerwall + Gateway, 6 PV panels, Fronius inverter) and superb customer service. It was not a straightforward install as the team had to mesh in with an existing 10+ year old solar array. The advice on how to best do this and the technical work was very high quality. The result is wonderful!”
Helpful Report
Posted 4 years ago
Harry Jones
Verified Buyer
“The Harrisons team were pleasure to deal with, and went out of their way to get solar installed on our roof. This effort included securing and planning of finance, as well as the actual install. The team were great to deal with, and the installation was done in an afternoon. I recommended them to our neighbour, and they installed solar as well. It feels real good to be in CHARGE of our electric future....sorry bad pun there. This means the whole house and pool heating can now be supported. Now for that Powerwall 2 battery.....hmmm”
Helpful Report
Posted 4 years ago
Mark Brokenshire
Verified Reviewer
“Unlike the alternative suppliers, Carter actually visited my home and talked over the various options for PV panels. He modeled options of putting the panels flat on the roof or angling them up. The thing I liked about Carter was the sense of working with him. He is passionate about what he provides and like myself has invested in this passion. He speaks from first hand experience. The installation team were friendly, competent, and efficient. The back room support was seamless with communication to the lines company, energy provider, and inspection company. The price was competitive, the equipment seems to be of very good quality and during the process I was kept well informed. I would comfortably recommend my clients consider Carter and Harrisons Energy Solutions for their PV needs.”
Helpful Report
Posted 4 years ago
Mark Marshall And Debbie Eastwood
Verified Reviewer
“We were keen to get Solar energy and contacted Harrisons for the project. Four things impressed us. First, Carl and Sian were very clear in explaining the various options, decoding all the jargon so we did not feel like numpties, clearing up any misconceptions we had. We felt entirely comfortable through the decision-making process, and were very happy moving forward. Second, the equipment we ended up with is elegant, robust, and frankly enhances the appearance of our house - in particular, the Tesla Powerwalls look better than any kitchenware we have. Third, the installation team was very precise and exacting, and every detail is completely perfect - we literally cannot find anything that is ill-fitting or jars. In addition, they were a polite and pleasant team to deal with over the day, and did a timely install despite winter weather and a challenging location. Fourth, Carl and Sian are a pleasure to deal with in terms of logistics and business matters, with clear and timely responses. We recommend this team +++”
Helpful Report
Posted 4 years ago
Kevin Skelton
Verified Buyer
“We had put off installing an invent solution for several years as dubious of how it worked - the rep that came to visit was knowledgeable and helped us make an excellent decision - the installers were equally as professional and did an amazing job - we love our new home for it is truly like a new home now!”
Helpful Report
Posted 5 years ago
John Torr
Verified Buyer
“The service we received was efficient and the installer was great, no mess no fuss”
Helpful Report
Posted 5 years ago
A Happy Customer
Verified Reviewer
“Super fast and friendly. Had a spot open due to a cancellation and was able to fit us in sooner than expected.”
Helpful Report
Posted 5 years ago
Stephen And Elena Andrews
Verified Buyer
“Very good company to deal with. Know their product and installed well.”
Helpful Report
Posted 5 years ago
Karen Foster
Verified Buyer
“Harrisons Insulation made my home cosy and warm immediately. Harrisons arranged the insulation to be installed by trustworthy installers. I would recommend this Harrisons product.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fantastic sales service and installation done quickly and left everything tidy. Highly recommend.”
Helpful Report
Posted 5 years ago
Bernadette Staal
Verified Reviewer
“An Excellent Company offering World Class Products and Services. I have been a client of Harrisons now for several years. I have two of their products, Solar and i-vent. I highly recommend both products and I always recommend people deal with Harrisons. When I was looking for a Solar solution, I wanted the best technology my money could buy. I did my homework and then I was lucky enough to come across a Sales Manager Andrew McNabb, who filled in the spaces for me. He confirmed the technology provided by Harrisons was of the highest standard and with me being a "Buy New Zealand made" advocate, I was pleased to see their partnership with a New Zealand company, providing world class Inverters. The purchase and installation were seamless from my side. The technical team who installed this system where friendly and efficient and our relationship has extended to them now becoming my personal Electricians. My second purchase from Harrisons was their i-vent, home ventilation system. I was sick of "crying windows”. Again, I did my homework and I found Harrisons came out on top. I give you my honest assurance my condensation issues were gone the day the i-vent was installed. I have never regretted my decision to go with Harrisons. Months may go past between communications with my Sales Manager Andrew McNabb but he immediately remembers me and like the products that he sells, his service is first class. If you are looking for quality products matched with excellent Customer Service, a provider who does not push their client to buy this or buy that, then you will do yourself a favour by dealing with Harrisons. I am waiting for my next opportunity to do business with them because I know I matter and my business matters. Thank you for this opportunity to offer feedback.”
Helpful Report
Posted 5 years ago
Sue Nielsen
Verified Buyer
“Carl and Sian were great to deal with. They gave us a prompt and well explained quote The underfloor heating is great and was installed quickly Great service!”
Helpful Report
Posted 5 years ago
Terry Huggins
Verified Buyer
“I won't be able to fully assess the value to me until spring. During mid winter the sun goes below high trees on the north-west restricting usage. But that isn't a problem to me.”
Helpful Report
Posted 5 years ago
Nicholas And Penelope Roberts
Verified Buyer
“Honest, local, professional. Highly recommended.”
Helpful Report
Posted 5 years ago
Keith Dix
Verified Buyer
“Very easy to deal with and great communications”
Helpful Report
Posted 5 years ago
Helen And Phil Griffin
Unverified Reviewer
“Highly recommend Laura and her team. Very friendly and explained everything from how it all worked from the start until switch on day. Very fast turn around time for installation - unfortunately panels were installed just before lockdown so no turn on until lifted but no worries as we knew what was happening every step of the way and now there is no looking back!”
Helpful Report
Posted 5 years ago
Helen And Phil
Verified Reviewer
“Harrison’s were a great find for our family. Laura and her team gave their all when it came to the explaining/purchasing and ultimately the fitting of our solar panels. Very fast instalment time and unfortunately we went into lockdown before they could be turned on however we were always kept in the loop and as soon as lockdown was over the big turn on took place. Thank you to everyone involved.”
Helpful Report
Posted 5 years ago
Jan And Bill Magee
Verified Buyer
“Highly recommend Greg, Julie and the team, friendly, patient, courteous, explained everything and great communication”
Helpful Report
Posted 5 years ago
Harrisons Solar is rated 4.5 based on 1,035 reviews
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