“I don't normally give a review on customer care/deliveries..however I'm pleased to be writing this experience. I had a dishwasher delivered, with a phone call before the delivery and it arrived on time as promised in our conversation by phone. On arrival one of the staff/ delivery man introduced himself and his co worker as Tommy and Adam..I was impressed by his courtesy and manners. I invited him into my home. The old dishwasher was removed and new one installed with such attention to detail and care..nothing was rushed or overlooked. Tommy treated my purchased as if it was his own purchase and took great pride in his job as he installed the new machine. Adam was also professional in his handling of the situation as the job was a little tedious and required skill and patience from both men (Tommy and Adam). I would highly recommend this delivery service and would like to congratulate Harvey Norman for employing a great workmanship to go into there customer's homes. Many thanks Tommy and Adam. Kind regards Connie”
“A big shout out to the Tech Dept at Harvey Norman, Nunawading, including Robin, Caeman and all of the rest, who were brilliant.
I came in to buy a cheap tablet for my course, that could handle Zoom calls-and not only did they help me with a great deal on that, wireless headphones plus a far better new modem with unlimited data and a way better deal on porting my phone across to that carrier, but they helped set up the new devices with the carrier, including spending over two hours to eclipse various unexpected challenges.
I couldn’t have done it without their expertise and persistence.
They went far above and beyond the call of duty and I look forward to returning for any new tech.”
“Purchased bosh front loader. Because of boxing sale yesterday it was chaotic at gepps cross. Asked Sales rep to hold one which he did. Picked up this morning at a great price plus. A $70 voucher pleasant staff. POLITE . ....NOT LIKE A RIVAL STORE CLOSE BY
. Which I will never set foot in again THEY CHARGED ME THE FULL PRICE FOR A ITEM ON A KNOCK OUT SALE REFUNDED 154 DOLLARS THIS MORNING. .....
THEY WERE NOT HAPPY. WELL DONE HARVEY NORMAN GEPPS CROSS AND MUNNO PARRA”
“Needed a new fitbit..... Jesse in Rathfarnham store explained that my current fitbit had cracked screen and as a result would not sync. She 3explained that I had insurance and I got new fit bit which she set up for me
. Excellent service from all in Harvey Norman in Nutgrove”
“I am very grateful to Harvey Norman for kindly helping me to solve my problem and their great service at Bundall store. I also thank personally Rex for his service and help. Best wishes.”
“Excellent 5 ⭐️ customer from Gareth Croan. I need a size double divan for my aunt that is moving into an independent living. Gareth goes beyond in the selection stage to the final delivery. He really provide the best customer service, I have added others essentials beddings sets to go with the divan, everything was ordered and delivered on time, best price, great quality, perfect, no fault. Gareth also able to source out a super king size divan drawer roller for the divan that I bought 2years ago. I will always goes back to Harvey Norman, Boucher Road, Belfast for beddings and furniture.
1st choice 🥇⭐️⭐️⭐️⭐️⭐️
BEST Customer service 2023 - Gareth Croan”
“I visited HN Moorrabin Computer section to buy an Apple watch and Michael approached to help me. Michael couldn't help because they were out of stock but he looked up another store to see if they had one. They did so he gave me the number so I could put a hold on it. Thank you Michael and thank you Springvale for the help from such true gentlemen.”
“We live in Blackburn and over the past 27 years have purchased whitegoods and furniture from the Harvey Norman store at Nunawading almost on a yearly basis. Last year we got our kitchen and family room floorboards replaced as well.
Our reasons for patronizing the store is because of their customers service and the fact that if there's issues with the products sold they are resolved to our satisfaction.
The store contains a large and varied array of goods, electronic, whitegoods and furniture that along with it's customers service makes for a seamless shopping experience.”
“A triumphant salute to Memo at Frankston store today who helped streamline the whole process of selecting a fabulous range of furniture. Jess assisted too. Also Cassandra helped us buy a fridge! Wonderful service all round!”
“My partner and I went to Harvey Normans 3 weeks ago to buy a chest freezer. Wyatt was helping us here in Alice Springs – and I must say it was the best customer service ever! He found an amazing deal but unfortunately there was a delay due to someone else having ordered it but never picked it up (long story). Wyatt could have left it at that and sold us a more expensive product, but he was determined to solve this and kept me up to date at least once a week. He persisted for 3 weeks, talking to managers and other staff and finally, we are picking up our new chest freezer today. If you EVER need anything, speak to WYATT here in Alice!! Thanks Wyatt😊”
“I would like to say a huge thank you to Tanya in furniture at the Aspley Store . Nothing was a bother she gave myself and my friend excellent service!!
Thank you Tanya from Fay & Denise!!”
“I bought a gas hob specifically for Lpg. It was hard to find exactly what I wanted, but found it on Harvey Norman website. The price was good and it was delivered promptly.Their sales are worth watching out for. Very pleased with my purchase.”