“Your colleague Izzah was a real god sent. I bought a bed on 19 April 2025 at Harvey Norman at Sungei Kadut. She went the extra mile and served me with the greatest possible effort and dedication. She is an asset to your organisation. I was so impressed with her. Good job Izzah. A job well done. Keep up the good work. I hope your employer recognises your dedication.
Thank you Izzah and I was lucky to have met you on that day.”
“I cannot recommend Harvey Norman Drogheda highly enough! After purchasing a brand‑new TV on Saturday, I accidentally damaged it beyond repair while unpacking. I called the store fully expecting to be out of luck—perhaps a small discount or maybe take the broken TV off my hands—but what happened next completely blew me away.
Without hesitation, the team offered to replace the TV free of charge. Their generosity and willingness to help transformed what had felt like the final straw in a truly trying week into genuine relief and joy.
As a parent of a child with severe autism, recent days have been especially challenging: our son, in a wave of dysregulation over the Easter break, managed to break nearly €3,000 worth of technology—TV, laptop, computer monitors, a printer, you name it. We’ve since secured everything with anti‑tip straps, but at that moment the idea of losing another TV felt unbearable.
Harvey Norman’s kindness came at exactly the right time. They had no way of knowing how much this act of goodwill meant to our family, turning a near‑disaster into a reminder that there are still businesses who truly care.
From the courteous Customer Care (Thaks Nicola!) to the hassle‑free exchange, every step was handled with professionalism and genuine warmth. I will be singing their praises to everyone I know—and I’ll certainly be back in Drogheda whenever we need anything tech‑related. Harvey Norman, you’ve earned a customer for life!
Warmest regards,
Stephen O'Brien”
“I wanted to personally share my experience with Wissam. Dealing with him has made such a huge impact in my overall buying experience via the online platform smooth and extremely satisfying. Wissam AKA Sam was not only understanding in listening to my needs and request, but also attentive to provide a suitable solution that is a win for both the company and I. He is patient and extremely reliable, and an example of this was that he's met my expectations when it comes to my delivery request due to my work schedule. Never had I come across someone like Wissam who went above and beyond for a customer, and I needed to take the time and effort to write this because he should be recognised for his professional effort and hard work. Harvey Norman is VERY lucky to hire someone like him, and it's truly commendable in and off itself. Thank you for what you do, and I hope that your manager or supervisor is reading this.”
“Maddie,
Harvey Norman O’conner
I am truly impressed with the exceptional service I received, as your team went above and beyond to ensure my satisfaction.”
“A word of thanks to Deb at HN Coffs Harbour. Much appreciate your attention to detail, professional service and perseverance in follow up with the recent exchange replacement of our new F&P oven. The end result is super.. Thank you again Deb. 🙏”
“Thank Craig and Ian very helpful qnd polite done a very good job easy to work with would recommend them again thank u Craig and Ian plusure to do business Monica Bondi 😀”
“I called Harvey Norman in Ipoh Parade from Kuala Lumpur this morning to buy a Dyson hair dryer. Actually I wanted to buy a Dyson hair dryer as a birthday surprise for my friend in Ipoh and asked my friend to pick it up from Ipoh Parade. I talked to this person, his name is Haziq, I think he is a salesman. I want to share here the service of Haziq, when I asked him about this Dyson hair dryer, he was very friendly, kind and patient. Not only he answered all my questions, he also took photos of the product to show me, and patiently answered the questions I raised in detail through WhatsApp.
Finally, I bought the Dyson hair dryer from him and I am very happy and satisfied with his service.
805656 MUHAMMAD HAZIQ MOHD RAZIF”
“Very happy with my new dishwasher installed by Walt and Henry very thoroughly on Friday 31st May,2024. They did a great job,. Well done Harvey Norman Armidale NSW
Sandra”
“I was exceptionally happy with the service given to us , on Saturday 19/05/24 at Harvey Norman Toowoomba. We needed to buy a new TV. The service given to us by Daniel, was excellent. He explained everything to us. He wasn’t trying to hurry us into a sale. We were very happy with our purchase. Well done Daniel.”
“I don't normally give a review on customer care/deliveries..however I'm pleased to be writing this experience. I had a dishwasher delivered, with a phone call before the delivery and it arrived on time as promised in our conversation by phone. On arrival one of the staff/ delivery man introduced himself and his co worker as Tommy and Adam..I was impressed by his courtesy and manners. I invited him into my home. The old dishwasher was removed and new one installed with such attention to detail and care..nothing was rushed or overlooked. Tommy treated my purchased as if it was his own purchase and took great pride in his job as he installed the new machine. Adam was also professional in his handling of the situation as the job was a little tedious and required skill and patience from both men (Tommy and Adam). I would highly recommend this delivery service and would like to congratulate Harvey Norman for employing a great workmanship to go into there customer's homes. Many thanks Tommy and Adam. Kind regards Connie”
“A big shout out to the Tech Dept at Harvey Norman, Nunawading, including Robin, Caeman and all of the rest, who were brilliant.
I came in to buy a cheap tablet for my course, that could handle Zoom calls-and not only did they help me with a great deal on that, wireless headphones plus a far better new modem with unlimited data and a way better deal on porting my phone across to that carrier, but they helped set up the new devices with the carrier, including spending over two hours to eclipse various unexpected challenges.
I couldn’t have done it without their expertise and persistence.
They went far above and beyond the call of duty and I look forward to returning for any new tech.”
“Purchased bosh front loader. Because of boxing sale yesterday it was chaotic at gepps cross. Asked Sales rep to hold one which he did. Picked up this morning at a great price plus. A $70 voucher pleasant staff. POLITE . ....NOT LIKE A RIVAL STORE CLOSE BY
. Which I will never set foot in again THEY CHARGED ME THE FULL PRICE FOR A ITEM ON A KNOCK OUT SALE REFUNDED 154 DOLLARS THIS MORNING. .....
THEY WERE NOT HAPPY. WELL DONE HARVEY NORMAN GEPPS CROSS AND MUNNO PARRA”
“Needed a new fitbit..... Jesse in Rathfarnham store explained that my current fitbit had cracked screen and as a result would not sync. She 3explained that I had insurance and I got new fit bit which she set up for me
. Excellent service from all in Harvey Norman in Nutgrove”
“I am very grateful to Harvey Norman for kindly helping me to solve my problem and their great service at Bundall store. I also thank personally Rex for his service and help. Best wishes.”
“Excellent 5 ⭐️ customer from Gareth Croan. I need a size double divan for my aunt that is moving into an independent living. Gareth goes beyond in the selection stage to the final delivery. He really provide the best customer service, I have added others essentials beddings sets to go with the divan, everything was ordered and delivered on time, best price, great quality, perfect, no fault. Gareth also able to source out a super king size divan drawer roller for the divan that I bought 2years ago. I will always goes back to Harvey Norman, Boucher Road, Belfast for beddings and furniture.
1st choice 🥇⭐️⭐️⭐️⭐️⭐️
BEST Customer service 2023 - Gareth Croan”
“I visited HN Moorrabin Computer section to buy an Apple watch and Michael approached to help me. Michael couldn't help because they were out of stock but he looked up another store to see if they had one. They did so he gave me the number so I could put a hold on it. Thank you Michael and thank you Springvale for the help from such true gentlemen.”
“We live in Blackburn and over the past 27 years have purchased whitegoods and furniture from the Harvey Norman store at Nunawading almost on a yearly basis. Last year we got our kitchen and family room floorboards replaced as well.
Our reasons for patronizing the store is because of their customers service and the fact that if there's issues with the products sold they are resolved to our satisfaction.
The store contains a large and varied array of goods, electronic, whitegoods and furniture that along with it's customers service makes for a seamless shopping experience.”
“A triumphant salute to Memo at Frankston store today who helped streamline the whole process of selecting a fabulous range of furniture. Jess assisted too. Also Cassandra helped us buy a fridge! Wonderful service all round!”
“My partner and I went to Harvey Normans 3 weeks ago to buy a chest freezer. Wyatt was helping us here in Alice Springs – and I must say it was the best customer service ever! He found an amazing deal but unfortunately there was a delay due to someone else having ordered it but never picked it up (long story). Wyatt could have left it at that and sold us a more expensive product, but he was determined to solve this and kept me up to date at least once a week. He persisted for 3 weeks, talking to managers and other staff and finally, we are picking up our new chest freezer today. If you EVER need anything, speak to WYATT here in Alice!! Thanks Wyatt😊”
