Hayloft Plants Reviews

Name: Hayloft Plants
Rating: 2.00

2.0 Rating 60 Reviews

22 %

of reviewers recommend Hayloft Plants

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2.0

Based on 60 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email

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Hayloft Plants 1 star review on 21st September 2021

Hayloft Plants 3 star review on 14th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good packaging.Plants only plug plants.Far too expensive.Can get from garden centre fully grown for that price One of alstomeria not growing well.Will not be using this company again.”

Helpful Report

Posted 1 year ago

“I have been waiting a year for some of my plants. 🤔. I was not informed of any delay in delivery even though nearly every time it got pushed back months and the plants where no longer available. Communication is poor. If I had not ordered the plants for others I may well have forgotten about them and have my money taken and no plants. I wonder if this happens with people frequently as it’s actually quite naughty. I have been assured I am a one off case but know this not to be so. I think hayloft need to seriously sort out their communication issues and consider if they are a fit company to exist. You can’t sell things you don’t have in stock. I understand the nature of horticulture and the uncertainty of and reliance on weather conditions etc for growth and success of plants but you need to be sure you don’t unintentionally take folks money and forget to give them their product or you could one day be up against some quite serious accusations. Best of luck in going forward”

Helpful Report

Posted 1 year ago

“Purchased a selection of Japanese Anemones in 2020. Arrived in plug form which was disappointment although packaging was excellent (I thought). Grew on as suggested but they didn't really do much. Planted out this Spring - only 4 of the 15 ordered actually grew and then after all the anticipated waiting - WRONG SPECIMEN !!! Complained and was sent vouchers immediately by return which I still have ready to spend but I'm no longer very enthusiastic. Once bitten and all that ! But have to say everyone I spoke to or had dealings with was extremely cordial.”

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Posted 2 years ago

“I ordered plants from Hayloft that were in good condition and planted them out but several months later they proved to be the wrong colour. I contacted Hayloft mentioning that I could seek redress via PayPal and was offered a £25 voucher. When this arrived it had the value of £20 on it. Company do not seem to be able or simply do not care to meet their orders.”

Helpful Report

Posted 2 years ago

Hayloft Plants is rated 2.0 based on 60 reviews