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healthPiper Reviews

5.0 Rating 293 Reviews

100 %

of reviewers recommend healthPiper

Company Reviews

About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022

healthPiper 5 star review on 7th May 2021

healthPiper 5 star review on 30th April 2021

healthPiper 5 star review on 26th April 2021

healthPiper 5 star review on 25th April 2021

healthPiper 5 star review on 24th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After unexpectedly losing health insurance I found myself in a predicament - with a need for medication and services that had been provided to me for quite a while. Soon after I came across an ad for the health piper app. As an iOS developer, it suddenly became clear that this was a new and viable way for doctors and patients to interact and streamline each step of the way. From my first meeting with Dr.Freedman I could tell by his attentiveness and sincere nature that he had my best interest in mind as we worked through short and long term approaches to reach a higher state of well-being and health. Now, after months have passed I still receive the same level of attention and care, knowing I can set a meeting, video chat or even send a quick text with any concern, knowing I'll get a high quality response the same day. This alone truly did create a peace of mind, level of comfort and discreetness that I did not have with my previous doctor. I'd recommend any inquiring minds to explore this option and see if it can be as helpful for them, as it has been for me.”

Posted 4 years ago

“I have been very pleased with the professional services and support from the team at Healthpiper. The response time and care provided have exceeded my expectations all within the comfort of my own scheduling needs.”

Posted 4 years ago

“This app is a life saver...literally! As a licensed medical professional, I can not say enough good things about this service and the quality of attention given to my needs. It is user friendly, efficient, timely, and professional in every aspect. I was skeptical, but to date I have never once been disappointed. The app and service provide excellent medical support and do so in a much more efficient way. Dr. Freedman has always got back to me before nights end, and I find him to be intelligent and professional. If you are in need of help, I highly recommend utilizing this service.”

Posted 4 years ago

“I am so grateful for Dr. Freedman and his whole team at Healthpiper. This platform and the ability to communicate in this way has made my treatment that much better and easier. I feel supported, heard, and most importantly safe. The ease at which we can communicate is invaluable and truly makes a difference. I have been with Healthpiper for years now and highly recommend this extremely qualified team if you are suffering. From the moment I started with them, they have made me realize that you don’t need to suffer alone - they are here for you every step of the way!”

Posted 4 years ago

“Honestly the best service I could of ever dreamed of having, fast replies to questions, always easy to communicate, most convenient, cant imagine going to an outpatient clinic for this kind of service again, Health piper is so easy to use, and the staff is amazing! Thank you for helping me🙏”

Posted 4 years ago

“Life is stressful as is - HealthPiper helps make what can be time consuming and complicated, EASY. Dr. Freedman and his staff held my hand in addressing my mental health and have made continuing treatment a very positive experience. The app. offers a platform for communication that gives me the confidence to always know where I stand and make expressing any questions or concerns a simple messenger process. There are no limitations to when or how I can communicate with my Dr. I consider it a luxury and I am grateful for it.”

Posted 4 years ago

“My experience with healthpiper. -Revised- (...after several edits and rough drafts...) It'd probably only take 10 to 15 minutes of your time for me to let you know about some of the benefits of healthPiper. Though if you're researching, it does usually take some time to gather plenty of information to make an informed decision. (Best of luck to you by the way.) I will be try to be as unbiased as humanly possible, though, I really do love the whole concept of healthPiper. So, let me first say, that I am a patient in treatment through healthPiper. Other patients' reviews will also give you a better idea, as far as, which measures the people at healthPiper take to accommodate and treat their patients. Some people might know how difficult it is sometimes, to get the courage to go out and find someone you can disclose personal information to and get excellent help for personal issues, so I thought I'd take the time to write this solely out of high regards for all the people giving professional care at healthPiper and actually helping to better our lives. I've never written a review about anything, but this is one time I felt it was worth giving my two cents. And so, I'll try to write this review about my experience with healthPiper as clearly as I can. I remember how to write essays from school, so I'll try and make this cohesive and coherent for the reader. I don't have the best verbal skills because when I talk, - it's to not understand me sometimes so easy I think...????? Yeah, I feel I'm just a complete mess when speaking to people. But anyway regardless, I do have somewhat okay written communication skills, so I'll try to be clear as possible so that others might get a notion or an idea of some of the things I've encountered and have come along with this way of receiving treatment. Take from this what you will, but I truly wish it leaves a heartfelt and wonderful impression of healthPiper. Ok...so... I want to compliment and give my appreciation to all those people who are working, on and through healthPiper for the authentic and meaningful care they've provided. My experience with healthPiper.com and the healthPiper app. has been absolutely wonderful. I wish somebody had provided this service sooner, but I'm so glad Dr. Joshua Freedman had the idea, the vision, and the means of providing a wide range of individuals with psychiatric therapy through the aid and support of an easy to use messaging app. where virtually any person can be reached, and almost instantly nowadays. If you require ADD/ADHD testing, you will need to complete an on-line questionnaire and then you have to be examined and evaluated in person by the Psychiatrist to be considered for any treatment involving a schedule 2 or controlled substance medicine, such as Adderall or Ritalin. If you require psychiatric therapy and you could be treated with the help of medicine that is not a controlled substance, such as Wellbutrin or Strattera, he can help you through healthPiper without having to travel. I read that he treats people for several ailments like Depression and Anxiety too, although, he could definitely inform you better as to which ailments he treats people for. And I think some people may be examined and evaluated by Video Chat. Which is pretty convenient. If you all decide to visit with him in the office, you'll most likely meet a brilliant, caring doctor and office staff. In my experience, I've just dealt with all-around admirable and top-notch people that are capable of helping you through the difficulties you might be inquiring about. And I read that they may even inform you about other options and services that are available to you if you absolutely cannot make it to his physical location or decide you are not using these services. And I think that's really neat. So...after the first in-office appointment for examination and evaluation that I had with him, I'm pretty sure I remember him saying something like, you can Video Chat if you'd like to also. I don't live too close to West Los Angeles and I can't travel to frequent office appointments because of my work schedule, so I started messaging back and forth with Emily and Dr. Freedman without a problem whatsoever. Whichever way, we can continue to message each other to stay in contact and touch base. This is why healthPiper fit in so perfectly with my everyday life. I think that working individuals who don't have too much free time in their daily schedule, or people who require treatment, but cannot make it to office appointments for whatever the case, and really, anybody with a need for psychiatric care will no question benefit from all their excellent service. In my experience, he and his staff have worked to provide me with psychiatric care through the healthPiper app. right on my phone. And all it takes...is the time it takes to write a message. I send them a message and they'll get back to me as the day goes on. I do put into practice, some patience and understanding because I'm almost certain that all doctors and their staff are usually always busy attending to a handful of things. And I think it's an absolutely terrific deal because it only means to me, that the doctor and his staff are also providing care to many others. Mind you...both in-office appointments and online - sounds like plenty of work to me. I imagine they can provide you with numbers which you can call and talk to someone directly if you have an emergency. In my case, I just go about my normal day, like whatever, and they get back to me within a few minutes or a few hours. Other times they respond immediately. It doesn't take days or weeks. I always get a response that moment or that same day. I'll receive a notification that I've got a new message when they've sent me a response. So...I'm personally very satisfied with healthPiper's function and this staff's extraordinary service. It's so convenient and very time efficient for me to get in contact with them and express any question, comment, or concern and know that it'll be attended to as soon as possible. They are very attentive when it comes to answering in a timely manner to any issue that I've had. They stay in contact with me through healthPiper and all the while provide me with, what feels as, a caring and helping hand. Emily has been such a cordial and fantastic person. She and Dr. Freedman, also a fantastic and marvelous man, along with others I have not had the pleasure of meeting, maintain what I believe is their respectable mission in providing some of the best up-to-date psychiatric care available. When all is said and done, I believe in my heart of hearts that using the healthPiper app., seems to be one of the best groundbreaking steps to be implemented in modern psychiatry services. I think that with the added benefit of having frequent access to them through healthPiper, many others will also be able to receive comprehensive service from the doctor and staff that is truly second to none. Thank you Dr. Freedman and staff for providing such a service.”

Posted 4 years ago

“Working with healthPiper has been outstanding. I was struggling with symptoms of anxiety and depression and was unsure what to expect from healthPiper. What I found was a compassionate, professional, capable team that provides a system for mental health care that makes sense. Their 24/7 communication is beyond incredible, and the improvement in my life has been immeasurable.”

Posted 4 years ago

“Friendly, knowledgeable, professional. Extremely helpful with any questions; they get back to you by email immediately. I have respect for Dr. Freeman and all the people that work with him. Thff Ed y att s pleasure to deal with.”

Posted 4 years ago

“I've always had a very busy work schedule that is difficult to forecast. For years I was told that I had to choose between my mental health and my job. "When its important enough, you will make the time". Well, that is not true, and never has been. The flexibility to speak directly with Dr. Freedman allows me far more access to him than a monthly on-site visit ever did with any other doctor. More importantly, daily, real-time feedback on medication is infinitely more effective than office visits.”

Posted 4 years ago

“I've had a great experience thus far. The system is very easy to use and I've enjoyed my time using them. Don't hesitate to give them a shot! Top notch service all around”

Posted 4 years ago

“Let’s face it, when you’re dealing with depression and/or anxiety, attacks don’t always happen during office hours, which is why HealthPiper has been a lifesaver. It’s such a relief knowing I can contact my doctor and his staff on weekends, at night, throughout the day, whenever I need to. It’s just one less thing to worry about! Dr. Freedman and his staff are so supportive and so understanding. You can tell the service you’re getting is worthy of more than five stars. The convenience of being able to send a message whenever you need to and the knowledge that your doctor genuinely cares about your wellbeing really makes you feel so much less alone. Since I began treatment with Dr. Freedman via HealthPiper a few years ago, I’ve done nothing but improve. I’m forever grateful to him and his staff for helping me get to where I am today. Life has so many ups and downs, especially when you’re trying to take care of your mental health. It’s amazing to know that your doctor genuinely cares for you and wants the best for you, which is exactly what I’ve found with HealthPiper.”

Posted 4 years ago

“Stuck in LA because of COVID-19, I knew I would run out of medication before we could return home. An online search turned up healthPiper and the description sounded way too good to be true. There had to be a catch. Incredibly, the site claimed they didn’t even take your credit card number until after the consultation, diagnosis and suggested prescription. Doubt gave way to a glimmer of hope. And curiosity. Give it a whirl? Why not? At www.healthpiper.com I answered a few basic questions and was soon (within minutes) interacting online with the Doctor’s informative and caring concierge, Emily, who helped me describe my situation in the detail Dr. Freedman would need. I then took a standard survey and we picked a time and date for my online consultation. The secure video software on healthPiper.com worked flawlessly even without using the downloadable app. I talked with Dr. Freedman over the space of perhaps 50 minutes or so. He is thorough, while making me feel comfortable in the virtual space. By “thorough” I mean he never jumps to conclusions. He always asks the questions he needs answered to double check his understanding and seek insights. If you’ve seen more than one doctor in the past, you may be as awed as I was at this man’s medical professionalism. Dr. Freedman displays a demeanor of integrity and compassion together with vast knowledge, and deep insight of a degree I have encountered but rarely over the years. Furthermore, you stay under his round-the-clock care via online chat – you can ask questions and update Dr. Freedman on your condition instantly. He and his assistant are quick to respond to your concerns. Try getting that without being a billionaire celebrity! Through healthPiper.com, Dr. Freedman’s precious – to me priceless – medical expertise and vision are, IMHO, pioneering the healthcare we’ll all need for the 21st Century. Such professional yet personal wellness support recalls the face-to-face family doctor experience you see in old movies, now invisibly amplified by technology to bring effective care that’s more affordable to more people without compromise. I feel as privileged as I am relieved to have seen the future – and in the midst of the new Corona situation, to boot. More than that, I feel part of something exciting.”

Posted 4 years ago

“Amazing App and the whole idea about getting a psychiatrist/mental consultation and prescription for medication if needed in so convenient and modern way! Using it for more than 3 months already and completely satisfied! And Dr.Freedman is the best specialist in this field!”

Posted 4 years ago

“Health piper is a really unique platform that is good to get answers and address concerns in a much quicker fashion. The staff was great. I like how easy things are as well in terms of payment and access to a he doctor.”

Posted 4 years ago

“I decided to go into detail because if you see this and can relate, there is help and you don’t need to suffer. HealthPiper and Dr. Freeman genuinely saved my life a few years ago. 2010 -2017 was a rough time. In 2010, I had just finished aggressive cancer treatment, that left me unable to have children, when my husband of 12 years decided he wanted a divorce, My grandma/best friend had died 3 months earlier, and our dog died 2 weeks later (peacefully, but it was a shock. He was my constant companion) and within a few months, life as I knew it was over. By the end of 2012 I had lost my job, by the end of 2013 I had lost my home. I filed for bankruptcy and then I fell apart. I was in pain every day but I felt like I could treat my symptoms naturally, and tried every supplement, tea and diet there was. I could not function. I felt paralyzed by fear. By 2015 my life was out of control (I didn’t know it was anxiety then). I had to drink a bottle of wine just to pass out for a while because I was so afraid to sleep (my brain went into overdrive as soon as my head hit the pillow, and even when I could sleep I would wake 2 hours later with my heart racing) My panic attacks lasted for days. sleeplessness, shaking, crying, heart palpitations. I also wasn’t leaving the house for months at a time. I had a complete breakdown and was about to be evicted. No one understood what was happening, especially me. Naturally my folks were worried. After probably 5 other suggestions, in 2017, my mom sent me the link to HealthPiper. I was desperate but fear kept me from leaving my house. I was able to do a remote visit from home with Dr. Freedman and i realized very quickly that this was much different than talking to my GP. Dr Freedmen understood what was happening and worked with me to find a treatment that worked. It took a while but at each step I felt better. Within 2-4 months of finding the correct medication I began sleeping a little longer. And I began working out in a private Pilates class, I would go for drives, and then I finally went grocery shopping and began doing that every week (supermarkets were my main panic attack trigger). I was eventually able to go back to work, and today I have an amazing job and rent a cute house. I yawn like I used to (if you’ve ever had sleep anxiety you know how good it feels to yawn 🙂). and both my optimism and outgoing nature have returned. I haven’t had a panic attack in 2 1/2 years. I just feel good and I am genuinely content and happy most days. I realize this is a novel but I’m hoping i can help someone. If you are reading this and feeling similar, Please ask for help. If you feel stuck or scared or even too apathetic to care, this app is a lifeline. I wish I hadn’t waited so many years to see a psychiatrist. Thank you Dr. Freedman 🙂 you really changed my life and I appreciate you more than you can ever know.”

Posted 4 years ago

“I have been with them for over a year now. The customer service is top notch. I have been nothing but impressed from the beginning. I highly recommend HealthPiper.”

Posted 4 years ago

“I love how convenient it is to get my medication shipped directly to me every month. Dr. Cheng has been so helpful and understanding; she even checks in with me periodically to make sure I'm doing okay. Emily also does a great job as the concierge. This is a great service that I would definitely recommend to anyone struggling with mental health issues.”

Posted 4 years ago

“Dr Freedman and his team are kind and compassionate. They work with any schedule and are available all the time. I could not be happier with the help his office has provided me and highly recommend him to anyone looking for this kind of mental care. As a touring professional the mobile app is very easy to use and helpful. I find it great to be able to communicate with my doctor all the time while I am out on tour.”

Posted 4 years ago

“I would definitely recommend HealthPiper to anyone seeking a psychiatrist! I think the initial worry is that using the app would seem impersonal but actually, it’s quite the opposite. Instead of waiting to see your doctor once or twice a month, I can message Dr. Freeman on the app and will get a quick response to any concerns or questions I might have. It’s convenient in scheduling and my first video chat was very insightful and personal. I felt more relaxed being in the comfort of my own home for it as well. My experiences with therapists and doctors in the past felt very sterile in comparison. The prescription process is easy and they make sure to get you the best possible price at your local pharmacy.”

Posted 4 years ago

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healthPiper is rated 5.0 based on 293 reviews