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healthPiper Reviews

5.0 Rating 293 Reviews

100 %

of reviewers recommend healthPiper

Company Reviews

About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022

healthPiper 5 star review on 7th May 2021

healthPiper 5 star review on 30th April 2021

healthPiper 5 star review on 26th April 2021

healthPiper 5 star review on 25th April 2021

healthPiper 5 star review on 24th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have truly enjoyed working with Dr. Freedman. It is the first time I have invested in longer-term mental health care and I wish I would have met him sooner! The healthPiper platform is an outrageously convenient solution for me since I travel so much. I am not expected to go into an office every month. I can simply message Dr. Freedman freely whenever I feel I need to discuss anything that feels off or when everything is going as expected. Onboarding to his service was very simple - there were initial intake questions and follow up video call. We then discussed frames of mind and treatment options. The service is straightforward and convenient and I hope others adopt the paradigm as it seems to provide more of a work-life balance for everyone.”

Posted 4 years ago

“healthPiper has, literally, saved my life. Dr. Cheng and Emily respond within minutes of an inquiry and are efficient and trustworthy. Kindness and grace are always a part of our communication. This couldn’t be handled any easier or more smoothly. Bravo to an outstanding performance by this service!”

Posted 4 years ago

“I have been struggling with focus and concentration since I was a little girl. Falling asleep in class and lack of motivation. At the age of 39 I realized that I had so many life goals from succeeding in business ventures, getting married, traveling and being a positive influence on YouTube to help millions with my knowledge. for a couple of months I had been messaging health piper. We decided to have a in office appointment to check for ADHD. The staff was super nice. After talking to Dr Freedman I realized my issues that I considered to be holding me back had a solution. He put me on a low dose of adderal that turned my life around. I started making more money and succeeding in my business. I stopped letting people take advantage of me in business and social situations. I cleaned and organized everything (I’m a messy person) my life transformed for the better. The day after my 39th birthday I met Ben is amazing he answered my questions right way. Dr Freedman would even answer my questions at 11pm at night! I’m really not someone that likes to take meds. But sometimes you need to to make a change. I woke up at 39, no husband, no kids, no money, and not loving myself. I had to make a change! By their guidance I know my life will just keep getting better and better! I follow a great diet protocol and also take supplements! The medication is something I don’t need to take everyday if I don’t have to. I’ve noticed I’ve developed better habits with organization and cleaning. Where focus goes energy flows. There is always a solution to what you need to fix in your life.”

Posted 4 years ago

“My experience with healthPiper has been extremely positive. The doctor and his staff are kind and helpful. I can text Dr. Freedman at any time, and he always responds quickly and compassionately. I have issues with anxiety, and would often cancel in person appointments, so being able to “see” my psychiatrist remotely has helped me stay on track with my treatment for the first time ever. Getting my meds delivered and at a better price than my pharmacy has also been a huge plus. I feel like my treatment has been more thorough than in person visits as I was able to give the doctor real time feedback about how my meds were working or if there were any side effects I was feeling. I feel so comforted to know I have this support in place and highly recommend healthPiper and Dr. Freedman to those looking for a great psychiatrist.”

Posted 4 years ago

“Needing professional emotional support and short on time? Give yourself permission to reach out for the personal and confidential care. I have found the perfect course of care with Dr. Freedman, along with the excellent concierge /tech support of Ben. Your initial consultation is in real face time. From there, you can access the doctor and or Ben with any questions from your smartphone, or computer using the healthPiper App. If you require any medication(s), they take care of ordering and having the medication(s) delivered to you . If you need to text Dr. Freedman, all you do is open the App and send a message; he is extremely reasonable in his response time. You no longer have to call an answering service and wait and wait. You don’t have to be a computer expert to access care. Cost is very reasonable along with medication prices. In this fast-paced world, we need to be able to have a service to access anywhere for that emotional professional support. It’s working for me. Give it a try. You are worth it.”

Posted 4 years ago

“Accessing care through HealthPiper was as easy as I hoped it would be. For me, finding effective mental health care has been a rollercoaster process of trial and error, self-advocation, and/or suffering in silence. When I found HealthPiper, I was frustrated and fed up trying to get my needs met by the HMO my insurance covered. As someone who struggles with anxiety among other things, the direct, private messaging to Dr. Freedman and Emily (who is very lovely and helpful) felt very comfortable and secure. Their evaluation was simple and comprehensive; I felt like Dr. Freedman cared about getting the full picture of my background and that he had enough time for me. Dr. Freedman listened to my experiences and input and helped me better understand what I was dealing with. Many online mental health services claim to be “stigma-free” and HealthPiper most certainly is. I felt comfortable being transparent, honest and vulnerable without judgement from Dr. Freedman, which is so important in mental health treatment. Dr. Freedman is also very knowledgeable, professional, friendly, and easy to talk to. I have benefitted a great deal from their treatment.”

Posted 4 years ago

“The experience with HealthPiper has been amazing. The medical doctor as well as the staff have responded to all request in a timely manner and they are willing to work with your schedule for video conferencing. I highly recommend this service if you work, have a busy life or already previously have a diagnosis. They make everything simple from start to finish. I am very pleased with my service and I have been with HealthPiper for a little less than a year.”

Posted 4 years ago

“I have been using Healthpiper for about two months now and it has been incredibly helpful. As a college student, I have a busy schedule, and their online chatting feature saved me a lot of hassles compared to my previous tradition psychiatrists.(a lot of early mornings and driving) To put my comment into context, I'm being treated with ADHD. I met with the Healthpiper team in person once in Los Angeles in order to get my prescription medication, and they evaluated for situation through various tests. Then I conversed with Dr. Freedman for a couple of hours. Dr. Freedman is friendly, professional, and very intelligent. With my previous "traditional" psychiatrist it seems like I'm the only one talking and all they do is listening and and provide me with feedbacks that are literally pulled out of psychology textbooks. Dr. Freedman, on that other hand, provided me with valuable insights on the psychological origin of ADHD and gave me his meticulous articulation on why ADHD is so prevalent in modern society, and what I can do about it. I got a better idea of what ADHD was, and some "mental switch" I could turn on to keep myself motivated along with taking my medication. The cost for the initial testing and the evaluation is $399, and after that is $199 per month. I used to meet my previous psychiatrist once every 2-3 weeks in LA and it costs about $250 per session, so on average I spent $300 dollars on this every month. Considering the element of convenience (they usually text back within minutes and they will answer texts everything before the day ends) and how insightful and helpful Dr. Freedman is, I'd definitely say the service is worth it.”

Posted 4 years ago

“Quite frankly, psychiatric treatment saved my life. After a voluntary hospitalization in my teens in which I admitted I needed help, I knew this would be a lifelong battle if I wanted to stay alive, be healthy, and live a decent life. From that point forward, I was shuffled constantly from office to office and saw my fair share of mental health professionals and psychiatrists. Most were too business-like, didn't listen to what you said, and just wanted to go through the motions and get you on your way. Finally, I found a doctor that would end up being my primary psychiatrist for the better part of fifteen years--until he recently announced he would be retiring. I panicked. Literally. I began to call around to local facilities in my areas and could not get an appointment to save my life: the few "good" doctors weren't accepting new patients, no exceptions, and the front office staff of other facilities/clinics reinforced why their online reviews were overwhelmingly negative; getting hung up on, staff pretending not to hear you, assistants offering you a ten minute appointment three months out after I refused to just "go away." I had enough and knew these types of facilities would make my conditions worse, not better. Enter Dr. Freedman. I discovered him online and was intrigued by his approach to psychiatric treatment in the 21st century. He has worked hard to eliminate many of the barriers and frustrations that keep good people from seeking mental health treatment. He is kind, compassionate, reasonable, a great listener, and nonjudgmental--all attributes of a top-notch psychiatrist. From the moment I met him, I felt comfortable and relaxed, and it felt great to be in an environment where my health concerns were all that mattered. He didn't rush me at all, he was curious what medications worked well for me in the past and which did not, and he offered me a great amount of advice on essentially how to cope with stress and daily challenges in a more productive manner. No other doctor has ever taken this route, choosing instead to strictly focus on the medication aspect of our appointment and gloss over some of the underlying causes. Dr. Freedman spoke to me for a good hour about how the brain works when confronted with stress and illness, he gave me a layman's explanation of the psychopharmacology of my medications that I could easily understand--and it helped tremendously. For the first time, I actually understood what I was taking and why. In other words, Dr. Freedman covered all the bases during our visit, and I could not be happier with the ongoing care I am receiving from him and his staff. I am feeling better by the day and working on getting my life back on track professionally and personally. If you are still reading, don't be afraid to reach out to Dr. Freedman and seek help if you believe it may benefit you. These are challenging times for so many, so please, you do not need to suffer in silence. There is help and hope just a click away!”

Posted 4 years ago

“Very impressed with healthPiper. When I first found the service, I was a little nervous about using telemedicine for my mental health needs. However, as soon as I met the team, I knew that this was the best choice because I felt safe and comfortable. My experiences with traditional psychiatry before this often left me frustrated and feeling disconnected from my practitioner. However, with healthPiper it's been the opposite. The team is patient, helpful, and feel it's ok to understand each other beyond more than servicing a prescription. It's different than I've ever experienced, and I feel like this is the way it should be. I am thankful.”

Posted 4 years ago

“This is the best way to work with your doctor. I have been a client for several years. Professional, private, convenient, which provides tremendous value. Don’t waste your time seeing a doctor in person. It’s wasted time, traffic, parking, receptionist, appointments, and unnecessary stress! I love HealthPiper!!”

Posted 4 years ago

“HealthPiper helped give me my life back. Dr. Freedman and his staff are very responsive and worked collaboratively with me to ensure I was on the proper medication. I’d highly recommend this to anyone looking for psychiatric care that works with your schedule!”

Posted 4 years ago

“Wonderful... really helped me when U needed it.”

Posted 4 years ago

“For anyone struggling with anxiety and depression, there is no better time than now to seek help. I have been struggling my whole life to the extent that it was near impossible to pick up the phone and make an appointment with an in-person health professional. I could not feel more hopeless, but then I found Healthpiper. Within days, I had the help I always knew I needed and was too afraid to ask for. Dr. Freedman and his staff are understanding and supportive and take all of the worry and struggle out of making appointments and filling prescriptions. I would recommend this service to anyone who needs to find that beacon of light in dark times.”

Posted 4 years ago

“I cannot say enough great words about Dr. Freedman! He spent hours with me the first time I met him, meticulously and thoroughly listening to all my concerns, and providing me with resources and tools to both understand as well as work toward improving my diagnoses. An extremely kind and intelligent psychiatrist who is I am sure an utmost benefit to anyone who is in search of a psychiatrist.”

Posted 4 years ago

“HealthPiper has been a life saver- both figuratively and literally. Their physicians are kind, considerate, knowledgeable, and best of all pragmatic in their approach to mental health services. All doctors are available on-demand via in app messaging, and have always made themselves available for video calls when I’ve needed to talk. The prices are incredibly reasonable and the convenience of regularly delivered prescription ensures you’ll never go a day without your medications. I particularly like the online assessments that you are able to take as frequently as you want- these assessments are helpful in monitoring your mental and emotional health over a period of time using concrete data. I have recommended HealthPiper to both my friends and family- you should absolutely give it a try.”

Posted 4 years ago

“Very caring doctor. Love the ease of healthPiper.”

Posted 4 years ago

“Health piper works great for me because I travel so much and don’t have the chance to make regular appointments. Dr. Freedman is great, he shows interest in my health and seemed extremely knowledgeable. I would recommend him.”

Posted 4 years ago

“I am beyond grateful for this convenient and trustworthy service. I know people who are having a difficult time getting in contact with their doctors and picking up prescriptions—now more than ever because of the stay-at-home order in place due to COVID-19. Luckily, I do not have those issues because Dr. Freedman and his team are diligent in providing the best care—they are sensitive to my needs and quick to respond to my questions. The app is amazingly convenient and makes it so easy to get help at the touch of a button. Not only have I found a safe harbor in knowing that I can fully trust healthPiper with my wellbeing, but I am a much happier person. After receiving proper treatment, my motivation to wake up in the morning to get things done has drastically improved and so have my relationships. I can honestly say my life has changed for the better and I am forever thankful for the staff at healthPiper for kindly helping me get my life in order for me to reach my full potential.”

Posted 4 years ago

“I have been a patient of healthPiper for more than a year, and I would highly recommend the service to anyone! When I first inquired with healthPiper I never imagined how life changing that decision would be, now I can’t see my life without it. Dr. Freedman truly cares and goes above and beyond to ensure all of my health needs/concerns are met. He is always quick to respond if I have any questions - which is exactly what makes healthPiper so unique. Prior to healthPiper I frequently dealt with my doctor’s next available appointment being more than a month or two away. The healthPiper system gives you an open line of communication directly with your doctor and their staff to get answers and care when you need it! When I first became a patient of Dr.Freedman my treatment needed to be dialed-in to get it just right. Using healthPiper I had an ongoing dialogue about how treatment was going, and I got feedback from Dr.Freedman in real time. As my treatment was being adjusted I would check in with Dr. Freedman daily and give him feedback on how it was working for me. The constant communication allowed Dr.Freedman to hone-in on the appropriate treatment for me very quickly - that would have taken forever prior to healthPiper because I was waiting 6-8 weeks between every doctor’s appointment. Since my treatment has been fine-tuned we have a more regular(1-2/month) pattern of communication(You don’t HAVE to talk to your doctor daily but with healthPiper you CAN!). It’s hard to adequately put into words how incredible my experience has been with healthPiper. Dr. Freedman and Emily(one of his staff members) are absolutely amazing! They are both extremely responsive(always replying within a few hours, including weekends), compassionate, professional, and friendly. If you’re looking for a service that is effective, convenient, and affordable look no further, healthPiper is the answer!”

Posted 4 years ago

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healthPiper is rated 5.0 based on 293 reviews