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Helium 10 Reviews

4.5 Rating 1,261 Reviews

89 %

of reviewers recommend Helium 10

Company Reviews

4.5

Based on 1,261 reviews


Customer Service
Communication Channels	Email, Live Chat

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Phone:

(818) 873-3087

Email:

support@helium10.com

Location:

500 Technology Drive, Suite 450
Irvine
92618

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am only in my second week of learning the skills and information provided in the Freedom Ticket and so far I have been a happy customer, the lessons are thorough and complete and help with planning the launch of my Amazon business. I don't have a comparison to other tools out there, but this one seems more than enough for a new starter.”

Helpful Report

Posted 2 years ago

“Excellent tools for A to Z for Amazon seller”

Posted 1 year ago

Hi there! We apperciate you taking the time to leave us a review! We're pleased to hear that our tools are working out great for you. Thank you again and have a great day!

Posted 1 year ago

“Have been using Helium for years as we had a lifetime 50% off any plan. Today we received an email that they are removing the discount. Just to be clear, they are not raising prices on their website, but simply reverting on their promise. This is not a company worth my or anyone else's trust. It's a company of liars. Why I say this is because not only has my small company been a paying customer over the years but we're paying them with our companies data. How can I trust Helium not to sell my data to 3rd parties? After what they've done I clearly CAN'T - YOU SHOULD NOT TRUST THEM EITHER!”

Posted 1 year ago

We appreciate your concern about our recent updates to our grandfathered Diamond Plan. We fully understand how changes like this can be frustrating. As mentioned in our email, we have added a significant amount of value to our Diamond plan, including Adtomic PPC, Follow Up, Market Tracker, our new Walmart marketplace tools, and more. The security and privacy are of customers’ data is a high priority and something we take very seriously. We do not, and have not ever released customer data or information to third-parties. To discuss this further, please contact us at 818-873-3214,

Posted 1 year ago

“It is very useful in creating my ad campaign and selecting the right keywords. It is much better than the software that I used before.”

Posted 1 year ago

Hi Anna! Thank you for taking the time to leave us a review, we really apperciate it! Awesome to hear that our tools such as Cerebro and Magnet, are helping you with keyword research. Thanks again and have a great day!

Posted 1 year ago

“It doesn't work and the customer service isn't helpful and takes forever to respond”

Posted 1 year ago

Hi Michelle! Thank you so much for taking the time to leave a review and we apperciate the feedback. We're sorry for the inconvenience, we'd love an opportutnity to assist you with your issue. If you can e-mail us at support@helium10.com, one of our expert representatives will get in touch. Look forward to hearing from you soon, have a great day!

Posted 1 year ago

“Very helpful specially for those who are beginners.”

Posted 1 year ago

Hi Cris! Thank you for taking the time to leave a review, we really appreciate your time and feedback! We're so glad that you think Helium 10 is useful, we pride ourselves in making our tool accessible to both the beginner and expert level sellers. Thank you again for the review and we hope you have a wonderful day!

Posted 1 year ago

“fantastic product, has helped us so much with our amazon product research. love it!”

Posted 1 year ago

Hi Aliver! We can't thank you enough for taking the time to leave a review, we really appreciate it! You can't beat the dream team of tools we have to offer for product research - Black Box, Trendster, X-Ray, to name the few. Thank you again and we hope you have a wonderful rest of your day!

Posted 1 year ago

“Stop sending me email after email please”

Posted 1 year ago

Hi Fiona! Thank you for taking the time to leave a review and for your feedback, we apperciate it! Not a problem, if you'd like to unsubscribe from our mailing list, you can hit the unsubscribe link at the very bottom of the e-mail you receive. If you need assistance, please feel free to e-mail support@helium10.com. Thank you again and have a great day!

Posted 1 year ago

“It is excellent. Not only the tool, the education system of how to use Helium 10 and also how to success on Amazon business really helps. Thanks Helium 10 Team, Kevin and Bradely!”

Posted 1 year ago

Hi Yasushi! Thank you for taking the time to leave us a review and provide us valuable feedback, we really appreciate it! The whole Helium 10 team, Kevin and Bradley strive to educate the community on how to be successful Amazon sellers, whether it be through Freedom Ticket, Project X, or the many articles available on our website. Thank you again and we hope you have a wonderful day!

Posted 1 year ago

“Unequivocally a must have for starters like myself.”

Posted 1 year ago

Hi Jack! First we have to thank you for taking the time to leave us a review, we really appreciate it! Couldn't agree more! Helium 10 offfers an array of different tools to help manage and grow an e-commerce business, while also offering training programs on not only our tools but selling on Amazon as well. Thank you again for the feedback and hope you have a great rest of your day!

Posted 1 year ago

“Really good tool, to bad I cannot connect our Vendor Account but I totally get that it is an limitation in the Amazon integrations, else super happy!!”

Posted 1 year ago

Hi Micke! Thank you for providing us with your honest feedback/review, we greatly appreciate it! We're sorry for the inconvenience that we're unable to support your token connection with your Vendor Account. Our team is constantly working on updating and expanding our tools, so definitely stay tuned to see if we're able to get Vendor Central connected! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Posted 1 year ago

“Yes This tool is very useful”

Posted 1 year ago

Hi Hassan! Thank you for the kind words, we greatly appreciate your feedback/review! We pride ourselves in having all the necessary tools to be a successful seller for not only Amazon but Walmart and other e-commerce platforms! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you Hassan and have a great day!

Posted 1 year ago

“its very useful software for amazon seller to grow their business.”

Posted 1 year ago

Hi Sameer! Firstly, we'd like to say thank you so much for taking the time to leave us a review! We're so glad you think that! Not only does Helium 10 offer the best all-in-one software/tool, but we provide valuable training resources that'll help any level of seller become successful on Amazon and any other e-commerce platform. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Posted 1 year ago

“Helium 10 is a perfect apps for me”

Posted 1 year ago

Hi Rehaimi! Thank you for the kind words, we appreciate your feedback and thank you for taking the time to leave us your review! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Posted 1 year ago

“Good very nice”

Posted 1 year ago

“I faced an authorization issue during subscription, but a super prompt response received from Helium 10 support team. Looking forward to take action, the moment I am live.”

Posted 1 year ago

“Good services,and low prices❤️❤️”

Posted 1 year ago

“Amazing😊💯”

Posted 1 year ago

“Yes Helium 10 is a very good tool , free excess gave me a lot of knowledge and I gave them 4.5 review”

Posted 1 year ago

“Can’t make an account the “are you a robot” check never fills just keeps circling. Been like this for the last week. There is no contact us button on the website and if it is should make it more visible. Never got past the membership part so can comment on the actual site. Would love an email from the company on how to avoid this”

Posted 1 year ago

“Asanteni sana kwakila mtu anahe tumia HELIUM ila ningependa mnisahidie mahana ni Mara yangu ya kwanza kutumia huduma kama hii asanteni sana 👍👍🤔🤔✌”

Posted 1 year ago

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Helium 10 is rated 4.5 based on 1,261 reviews