HER Empire Reviews

Name: HER Empire
Address: 716, Newman Springs Road #249, 716, Newman Springs Road #249, Middletown Township
Rating: 4.43

4.4 Rating 207 Reviews

86 %

of reviewers recommend HER Empire

4.4

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

lisette@her-empire.com

Location:

716, Newman Springs Road #249,
716, Newman Springs Road #249
Middletown Township
07738

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HER Empire 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sehr gut， i love it”

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Posted 3 years ago

Hi! thanks so much for the 5 star review! We're so happy to hear you loved your experience xxx

Posted 3 years ago

“Great service from a friendly team who made sure I got the right fit for my GF. She loved the dress and I was impressed with the fast turnaround.”

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Posted 3 years ago

Hi Kyle! We're so glad to hear your GF loved the dress! So happy to hear you had a great experience with us! :)

Posted 3 years ago

“Really good quality dresses and I would definately buy again”

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Posted 3 years ago

Hi! thanks so much for the 5 star review of our Dress! We appreciate you going out of your way to share your experience with this product! We cannot wait for you to shop with us again in future!

Posted 3 years ago

“does not look as good in person. im a medium in everything and this just didn't fit me. bought 2 other medium dresses from this site and they fit me perfectly. Im having trouble returning this currently. i'm kinda upset rn because i feel like i lost money from this purchase.”

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Posted 3 years ago

We are so sorry to hear you've had a bad experience with us! We do state on our sizing info page that sizing can vary slightly based on the style and brand as we carry a variety of different styles/ brands. To overcome this issue we do encourage customers to email through to customercare@her-empire.com with any size queries they may have so we can provide specific advice tailored to your needs/ sizing info and also provide specific measurements for the styles you are interested in prior to placing an order to ensure you have as much information as possible regarding size/ fit of the specific style prior to going ahead with an order. Once again we are very sorry for your experience and hope to improve our services in the future.

Posted 3 years ago

“really loved everything I got, but one didn't fit. Im a frustrated because i want to return for a bigger size and not pay the $30 shipping fee. It costs too much to exchange something and I don't have any money so it kinda sucks online shopping.”

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Posted 3 years ago

Hi there, we’re so sorry to hear you aren’t happy with your experience. Our returns policy is clearly visible on our website prior to all customers making a purchase. We do have to keep this the same for all customers to ensure it’s fair. Unfortunately at this stage we don’t have the capacity to offer a free international returns process as we are still a smaller business. However, this is definitely something we’re working on in the future! The store credit also never expires! It can be used on anything site wide. We have a range of accessories like bags and jewellery! It can also be used on a gift card. All of which make great options for loved ones

Posted 3 years ago

“I had a necklace arrive which had broken in transit, I messaged them and they sent a replacement that day Express post! Wonderful service x”

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Posted 3 years ago

Hi Nicole, thank you so much for such a kind review! We are so happy to hear you enjoyed your experience with us and we cannot wait to assist you again in the future! xx

Posted 3 years ago

“Quick shipping, and really cute dress. Exactly what is shown on the website!”

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Posted 3 years ago

Hi Olivia, thank you so much for such a kind review! We are so happy to hear you enjoyed your experience with us and we cannot wait for you to shop with us again in future!

Posted 3 years ago

“the necklaces are so cute and great quality!!”

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Posted 3 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your new necklaces! xx

Posted 3 years ago

“Super easy, my order arrived the next day!”

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Posted 3 years ago

Thank you so much for your kind review! :) We are so happy to hear you had a great experience shopping with us!

Posted 3 years ago

“Fits perfectly! Looks the exact same as the model. Also, amazing quality”

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Posted 3 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your purchase with us xx

Posted 3 years ago

“I am in love with this dress! It is so flattering and fun! I love the detail and the quality is fantastic. I ordered and received my dress in about 7 days in the States! I was totally blower away with how quickly everything was done.”

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Posted 4 years ago

Hi Larissa, thank you so much for such a kind review! We are so happy to hear you enjoyed your experience with us and we cannot wait to have you shop with us in future! xx

Posted 3 years ago

“Delivery was quick and I got exactly what I wanted, although a email stating my confirmation of purchase and delivery would have been nice, would 10/10 shop again”

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Posted 4 years ago

Thank you so much for sharing your experience :) We are so happy you love your new purchase!

Posted 3 years ago

“So beautiful. Iam so happy. Super Qualität.”

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Posted 4 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your purchase with us xx

Posted 3 years ago

“Loved the dress. Can't wait for the warmer weather to return to wear it!!!”

HER Empire 5 star review on 26th May 2021

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Posted 4 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your purchase with us xx

Posted 4 years ago

“Absolutley LOVE the dress. Fit perfectly. Arrived so fast. 10/10 would reccomend.”

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Posted 4 years ago

Hi Josephine, thank you so much for sharing your experience :) We are so happy to hear you enjoy shopping with us and we cannot wait to assist you again in the future! xx

Posted 4 years ago

“Loved the dress so cute and comfy”

HER Empire 5 star review on 25th May 2021

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Posted 4 years ago

Thank you so much for sharing your stunning pic with us! We are so happy you love your new Annabelle Dress :) xx

Posted 4 years ago

“Super cute and fit really well.”

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Posted 4 years ago

Thank you so much for your kind review! :) We are so happy to hear you love your new purchase with us xx

Posted 4 years ago

“This shop is just from another level! Te clothes are amazing and the Shipping is incredibly fast!☺️”

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Posted 4 years ago

Hi Carmen, thank you so much for such a kind review! We are so happy to hear you enjoyed your experience with us and we cannot wait to assist you again in the future! xx

Posted 4 years ago

“Love the dress very cute perfect sizing that colour and material is spot on it also has lining the dress it so pretty so recommended buying from here”

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Posted 4 years ago

Hi Hannah, thank you so much for sharing your experience :) We are so happy to hear you enjoy shopping with us and we cannot wait to assist you again in the future! xx

Posted 4 years ago

“Very helpful and fast delivery!”

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Posted 4 years ago

Hi Sophie, thank you so much for sharing your experience :) We are so happy to hear you enjoy shopping with us and we cannot wait to assist you again in the future! xx

Posted 4 years ago

HER Empire is rated 4.4 based on 207 reviews