Hermès Reviews

1.88 Rating 48 Reviews
21% of reviewers recommend Hermès
456 Review Views (past 24 hours)
3PM - 5PM
63 Review Views
5PM - 7PM
40 Review Views
7PM - 9PM
60 Review Views
9PM - 11PM
44 Review Views
11PM - 1AM
22 Review Views
1AM - 3AM
43 Review Views
3AM - 5AM
19 Review Views
5AM - 7AM
23 Review Views
7AM - 9AM
20 Review Views
9AM - 11AM
40 Review Views
11AM - 1PM
42 Review Views
1PM - 3PM
40 Review Views

Popular Questions:


How does Hermès deliver?

Customer Service

How can I contact Hermès?
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Hermès made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
communication channels
Email, Telephone
"Just got this from my customer I’m afraid that this item has not been delivered due entirely to a very aggressive and unhelpful Hermes delivery man. He made an attempt to deliver the item yesterday when we were not around to collect it, and left a (not filled in) note. We tried to contact him today but he was extremely off hand and effectively refused to deliver the item today. We do not wish to have dealings with him again after this experience, and therefore we request a cancellation of this order and a return of the item to you. This is not a poor reflection on you, but the experience today with Hermes has been appalling and we do not wish to proceed with this transaction as a result. We ask that you recall the item and issue a refund. With all this I lose customer and money both,"
Posted 4 months ago
Are you Hermès? Gain access to your dashboard so you can reply to this review. Free Access
"they damaged our bin[simple human dual bin that cost 200gbp also to claim insurance was a nightmare AVOID. AVOID. AVOID"
Posted 1 year ago
"Hermes delivered a cue whilst I was out. The driver thought it was ok to drop the package over the 6' fence. When I contacted Hermes, the response initially was to contact the original vendor. They would notify the "field manager" for an internal investigation. This is not my first poor experience of Hermes' service."
Posted 1 year ago
"Goods lost in transit, goods arrived smashed, goods stuck in 'central sorting', never to be seen again. Sure, they are cheap, but beware, you cannot contact anyone, and you get what you pay for!"
Posted 1 year ago
Hermès is rated 1.88 based on 48 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Create Free Account Now

Fill the details below & get instant access