Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,578 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young man was polite and carried out the checks needed.”

Helpful Report

Posted 5 years ago

“The lady technologist who most recently carried out the annual check on my hearing viv-a-vis the aids was from the outset very pleasant and instantly approachable. The session took place in a nicely relaxed atmosphere and the improvement to the performance of the aids following her tweaking made a huge difference to the quality of the received sounds. My personal thanks to the lady, I hope she will perform the next assessment and I'm heartily recommending her for a rise! Hidden Hearing, please take note.”

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Posted 5 years ago

“Very welcoming explained every step clearly. Would recommend to friends and family.”

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Posted 5 years ago

“Purely excellent service with a smile”

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Posted 5 years ago

“The staff are helpful. Appointments are kept. Everything is properly explained.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Good long term support”

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Posted 5 years ago

“thank Sophie for she was very was extremely good at investingating my hearing problem”

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Posted 5 years ago

“Excellent service. Most helpful.”

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(Cheltenham) - Posted 5 years ago

“Very impressed. Very thorough hearing test and advice on a possible hearing aid.”

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Posted 5 years ago

“The girl that came-here was very helpful , I thought to begin with that the hearing aids were very expensive ( especially as I read that the queen had top of the range that cost £2,000 , ) but the after sales service can’t be criticised , perfect , so, so far so good . Thanks”

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Posted 5 years ago

“A concise interview and an explicit hearing test with a demonstration of recommended options to try proved the point. Just hope the promised service is as effective.”

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Posted 5 years ago

“I have found each time I have been to the Lichfield branch of Hidden HEARING the service I have received has been very good all the Staff I have been in contact with have more than helpful and extremely supportive.”

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Posted 5 years ago

“Very pleased with the service at Solihull your audiologist have me, a very comprehensive hearing assessment and the modified my hearing aids things have since improved am enjoying listening things now.”

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Posted 5 years ago

“Liam was great. Very personable and helpful. Certainly knowledgable about your product. He had a lot of patience with my 89 year old mum. On the down side, price is rather expensive.”

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Posted 5 years ago

“Bruce is a very professional person he is so friendly and he knows his job inside out ,Bruce always makes you Feel he cares and makes you feel comfortable and not under any sort of pressure he is a joy to see and I welcome him any time to my home David Newman”

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Posted 5 years ago

“I have had other aids for five years. The ones from Hidden Hearing which I have ordered and am waiting on receiving, are more comfortable to wear and substantial though without bulk. I do not feel that they will slip out and get lost, especially when gardening. Which considering the cost is always a concern. I await receiving with pleasant expectation. Received Aids today and feeling happy as sound is restored. Thank you.”

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Posted 5 years ago

“Daniel Cox was very professional and thorough and dealt with my mother very sympathetically. Product seems very good but as only fitted yesterday will need a while to see”

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Posted 5 years ago

“Good interview. Thorough hearing test. Negative reaction to my reluctance to consider behind the ear aids. (I find them uncomfortable).”

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Posted 5 years ago

“A very thorough set of hearing tests which the dispenser explained clearly. The opportunity to try out a device was critical to agreeing the amount of hearing loss and the need to address and fix the problem now, and not sometime in the future as a different organisation's dispenser thought would be suitable. No pressure to buy but if you have significant hearing loss, do not wait as there is a link between poor hearing / less brain activity / dementia due to poor and decreasing brain activity.”

Helpful Report

Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,578 reviews