Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.70

4.7 Rating 1,580 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited a Tony Vaughan in Lichfield, who told me he didn’t work for HH but got paid by you. I was expecting a traditional hearing test. Instead this man told me what was wrong with my hearing very early on. He then spoke some words whilst I put a finger in one ear and I had to repeat them. He then put some headphones on me and spoke to me through a microphone and repeated the words. Then proceeded to discuss price and type of aids I needed. He told me that he was very experienced but I had never met him before. No matter how experienced he is I was never going to part with hundreds let alone thousands of pounds on his casual say so. I found him arrogant and rude. He made comments which were totally inappropriate and quoted things like a link between dementia and hearing loss. Having some knowledge in this area I told him I questioned this assertion. He told me I was just wrong and he was right!!! Having since researched this area, I find that I was right. The link is social isolation sometimes brought on my hearing loss. However there is no causal link between these two conditions. Further research shows that I am not alone in my appalling treatment at this mans hands. You really should reconsider using this person to promote your product. I would never buy from him and I’m sure that no non-vulnerable person would either. Appalling!!!!”

Helpful Report

Posted 6 years ago

“The main problem is that the mechanisms are too small for an above average size person. The need to recharge the battery every day is also a disadvantage.”

Helpful Report

Posted 6 years ago

“Felt very uncomfortable: as though I was guilty of something. No smiles - only confrontation. Unpleasant experience.”

Helpful Report

Posted 6 years ago

“The price quoted bore no resemblance to reality.”

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Posted 6 years ago

“A lengthy hearing test about 1 hours and he said I will buy the behind ear type.The cost start £2900 to £7000 !!! I want to" In ear" type because I cannot to put "behind ear "type for a stroke leaving no feeling on my side. The ad is wrong " every pensioner snap up brilliant for new hearing aid". I will meeting any pensioned to buy this Aid for price. and the ad it a con ? The Audiolist, call Roy,was a nice man but he cannot a proper hearing test for me because my ears full of wax.I was a hearing test next day for a local hearing shop and refuse my test because the wax !.”

Helpful Report

Posted 7 years ago

“Weeks before the aids have been delivered and fitted, one is asked to write a review with no experience of using them other than for the couple of minutes during the initial assessment. This business of having to write a review before even taking delivery, is frankly a good reason to reconsider buying the item in the first place! The correct time to report on these aids would be after a few months of experiencing them in multiple situations. Certainly to do so today would be inappropriate and entirely meaningless.”

Helpful Report

Posted 7 years ago

Hidden Hearing is rated 4.7 based on 1,580 reviews