“I was assisted by Mashoto Nkadimeng. I wanted to exchange what I bought as I wasn't happy with the product. She was very helpful and I left a happy customer. Keep it up.”
“MAMELA BIKITSHA - She is just amazing, from the minute she called me assisting me to resolve an issue with a return she was on it and was professional and understanding. she came back to me when she said she would and the matter was resolved and my product was exchanged. She deserves a raise and an opportunity to be in Management. Great Job and excellent professionalism. Thank you so so much.”
“To review a client for Hi-Fi Corp, consider the following aspects ¹:
- *Service Quality*: Evaluate the promptness, efficiency, friendliness and helpfulness of the service provided by Hi-Fi Corp staff. For example, customers have praised Sharon for her excellent service and product knowledge.
- *Product Knowledge*: Assess whether the staff member demonstrated a good understanding of the products, like Palesa, who knew her work and brands by heart.
- *Customer Interaction*: Consider the staff's attitude and behavior, such as being respectful, patient and helpful, as seen in the interactions with customers like Tebatso and Brilliant.
- *Issue Resolution*: Evaluate how well Hi-Fi Corp handled any issues or repairs, like the good service provided by Sharon during the repair process.
*Example Review Structure:*
- *Rating*: Give an overall rating, such as 5-star or 1-star, based on your experience.
- *Summary*: Briefly describe your experience, highlighting the strengths and weaknesses of the service.
- *Specific Feedback*: Provide specific examples of excellent service, product knowledge or issue resolution, mentioning staff members by name if possible.
- *Recommendation*: State whether you would recommend Hi-Fi Corp to others based on your experience.
*Example Review:*
"I recently visited Hi-Fi Corp and was impressed with the service provided by Sharon. She was knowledgeable about the products and helped me find the best fit for my budget. She was
friendly and respectful, making the entire experience seamless and enjoyable.”
“Thank you Tebatso (HiFi Corp ~ Cresta Mall) for exceptional service🙏very helpful and friendly ☺️Your service was top notch 👌 will definitely shop at HiFi Corp again ☺️”
“Good service from Sharon.i bought in my unit for repairs and she assisted me well and even gave me updates throughout the whole process.I’m impressed.I’m happy with the service 🌺💐”
“Was at the Glen Hi-fi Corp was assisted by a lady named Palesa,she knows her work, I am actually excited to write this review as knows the brands by heart,her service was beyond expected. Thank you Palesa you deserve a raise”
