“I placed an order on 26 November 2025 and received a generic response blaming the weather conditions for my order that has not yet been delivered. They advise they have escalated it however i don't receive any feedback. I have since ordered items from other online retailers, also shipping from other parts of the country, and those orders have already been delivered. POOR SERVICE - NO ACCOUNTABILITY!”
“I wish I read the different reviews before purchasing.
These people just don't care. Their call center cannot help, i purchased items on 29 December, till now, they are quiet. When I contact them, they just give generic answers”
“I purchased an Acer Aspire Lite 15 on 17 January 2025 and I have waited to give a review as I feel a longer time in use gives a better result. Over almost a year I have found this computer to be very reliable and faster than expected. Possibly the graphics could be a bit better but in relation to price they are very good. Only problem is sometimes it loses my User Profile but this could be a software problem.”
“We bought a bed on the 21 Nov online received a text confirming delivery will be on the 25 Nov. Since then they have been postponing the delivery just received a text that says its on tje 12th Dec now. I am so disappointed with the way the been handling this matter we logged complaints called their customer care promises to deliver have fallen short. I will never again purchase with you guys you have very bad customer service.”
“WORSE SERVICE EVER!!!!
Worse Damn Service Ever!!!!! No Consultants Can Give You Straight Answers About Anything!!! I Get Notifications That My Order Will Be Delivered On The 30/11/2025, I Waited The Entire Day! Called Today They Said It Will Be Delivered Spoke To Over 4 Consultants They Ensured It Will Be Delivered Today! At 17:30 People In Johannesburg Call Me To Tell Me The DAMN DRIVER CANNOT MAKE IT! Can A Big Company As Hi Fi Corporation Be So Unprofessional!!!! Now On The 2nd Of December I received another SMS to say my order will be delivered to me on the 04th of December I Log Track To See My Order Reprocessed As A Brand New Order Dated The 02/12/2025!!! WORSE SERVICE EVER!
Hopefully I Will Receive MY ORDER THIS YEAR!!!!”
“I would like to express my appreciation for the excellent customer service I received from Lorato today at HiFi Corp. From the moment I arrived, she was friendly, attentive, and genuinely eager to assist. She patiently explained the product options, answered all my questions, and made sure I understood everything before making a decision”
“I'd like to thank Mandla Mkhonta at hifi corp for helping me. They made everything easy. Explained it clearly, and treated me with real professionalism. Much appreciated!”
“I'd like to thank Mandla Mkhonta at hifi corp for helping me. They made everything easy. Explained it clearly, and treated me with real professionalism. Much appreciated!”
“"I had a great experience being assisted by Mthobisi Gwala at Hi-Fi Corp. He was friendly, professional, and very knowledgeable about the products. He took the time to explain the different options to me and helped me choose exactly what I needed. His customer service was outstanding — patient, respectful, and efficient. It’s clear he cares about his work and values the customer. I’ll definitely return because of the excellent service he provided. Highly recommended!"”
“The Costomer service is always good and your stuff is amazing my Compliments goes to the lady by the Name Mathapelo Kgosiyatsela her service was very good and she was very friendly and patient with me to a point that she even Assisted me with the purchase”
