“Hi trust you are well I just want to mention one guy with the name of Junaine his a cashier but assisted me on the floor with q awesome speaker well done junaine keep up the good work love you”
“I visited the ballito branch yesterday,i was unsure of what exactly i wanted but with the help of a young man named Shaylin Padayachee i walked out as happy customer finding something that i actually now love! Thank you so much Shaylin! Keep up the good work.”
“I've been a customer for many years and not everytime have i had the pleasure of been assisted with an employee who actually knew about the products that i was interested in.
A big thank you to Shaylin Padayachee from hifi corp ballito junction. See you again soon”
“Picked up my sister’s online purchase at Cresta Mall and was assisted by Prince. He was very helpful and made the collection smooth. Great service, thank you Prince!”
“A TV (10299285 TCL 65-inch QLED) was purchased on Sunday 31 August 2025 at around 12:30. After assembling the TV at home, it was switched on only to realise there is an issue with the screen.
TV was then returned to the store first thing Monday morning on 01 September, just after 9 o clock. The manager said there is nothing he could do, because we signed that we checked the screen. When the TV was received on Sunday before leaving the store, a physical inspection was done on the TV, however it was not switched on.
CCTV footage was looked at, and you can clearly see one of the shop assistants leaning with his full body weight on the TV for an extended period of time while he was waiting for the other shop assistant to come and help him unwrap the TV. The damage to the screen is consistent with the pressure applied onto the TV because when you inspect the TV carefully you cannot see that there is any crack or physical damage however when the screen is on, then only can you see that there is a defect on the inside of the screen. They then proceeded to unwrap the TV and plugged the cord into the TV however it was never turned on. And the CCTV footage clearly show that the TV was not switched on and the screen is black.
While we were looking at the footage with the manager and made him aware that the employee was leaning on the TV, he quickly switched off the footage and chased us out of his office.
When asked why he refuses to take responsibility for the employee leaning on the TV and causing damage to it, he continuously insisted that we signed the receipt for the TV. Up until we saw the CCTV footage we were not aware that the employee rested on the device in this way because we would have raised it immediately and not taken the TV.”
