“Just bought a qvwi android box from a guy with the name Ikaneng. Such a young energetic lad. His explanations reharding tv boxes are out of this world, I've never experienced this level and kind of service.
Thank you very much Ikaneng, I hope does notice your efforts and your strong will to help customers clearly..🙏🏾🙏🏾🙏🏾”
“The service was outstanding and remarkable. She was very patient and went an extra mile to assist me.I am very,very impressed with her quality service delivery and would definitely recommend her to others.HiFi Corp and it's management is doing a great job keep it up.Thank u Lebo for a great and wonderful service she works in Secunda”
“The service was outstanding and remarkable. She was very patient and went an extra mile to assist me. I am very, very, very impressed with her quality of service delivery and would definitely recommend her to others. HiFi Corp and its management is doing a great job. Keep it up! Thank you Nthabiseng Maseko for a great and wonderful service”
“I ordered Defy 3 plate stove. 5 days ago, they are not transparent theyr tracking doesn't communicate xem, m even thinking I'm scammed.. Poor. Service when. U call thyr customer care line they don't answer.. M regretting”
“Today went to hifi Corp centurion and I received best customer service from a lady called Nancy thank you so much. Will recomend your store to family and friend.”
“My aunt and I went to buy a laptop and an ice maker, and the service was extremely disappointing. We stood in the store for almost 3 hours with no proper assistance. After going home, we heard nothing for 3 days, so we called — only to be told the paperwork wasn’t done, even though staff had said it was.
When we returned, we had to wait another 4 hours. We were then asked to pay a deposit that was never explained to us, but we paid just to finally get our items. Later, we discovered the invoice didn’t even include the ice maker we had purchased. When we went back, no one knew anything about it.
This was a terrible experience from start to finish — poor communication, long waiting times, hidden costs, and missing items. do not shop here!!!”
“Wonderful service from a guy there named Kea by Hifi corp Wonderpark usually they wouldn’t tend to customers looking for headsets but he took his time and assisted me”
“First it took 12 day to deliver a item . On the 12th day a courier company called saying they are outside . They where in the wrong province. I call the customer care line the agent first try to say oh they made a mistake and went to the billing address instead of the shipping which is another problem as my billing and shipping address is both in the same Province and that wasn't and excuse to be in the wrong place. The call got cut I called again spoke to a different person they said a ticket would be logged a got a email asking my order number which I provide they response was "Good day,
Thank you for your email.
We’re really sorry for the experience you’ve had. Please note that once delivery is selected, we’re unable to make any changes to the order. We sincerely apologize for any inconvenience this may have caused.
Kind Regards,
Sindy
HiFi Corp Team" at no point did I ask to change the order I asked to fix the delivery address . I called after I received this response the lady whom i spoked to said she will put in a request for a refund and then the call got cut again. I call again to ask whats happening as the call was cut this agent told me the parcel was in cape town but he could change the address i asked what address was on as my 1st phone call which I record the agent was supposed to change it and surprise is wasn't when I asked why can you change the delivery address my call go cut again . My last call the agent advised that the order is still in the wrong address and not in cape town he did manage to called the refund request and I spent 15 minutes giving the correct address and then the call got cut I am not sure now what is the status of my order or where its going as I spoke to 5 different people and nobody has be able to change a address”
