“It was very easy to order and work through the Purchase Order process. Really appreciate the quick answers and accommodations made to get our order shipped to us quickly and correctly.”
“I just want to say that this company is great, they really take care of you! I personally made a mistake (it was my own fault) yet they happily went above and beyond to really fix the issue. Their customers service skills are very professional & caring, they have a lot of knowledge and if they dont know something personally they will find out for you, not to mention their response time is outstanding! Can't wait to get my son's karate pants. We will most definitely be buying from them again!! 😃 Thank you, Highlands Fight Gear!! ❤️”
“The customers service, delivery and products have beyond met our expectations. Rex went above and beyond to help with the process and get our products to us in very efficient and timely manner. We will definitely be using Highlands Fight Gear in the future.”
“Great customer service. Prompt delivery. I even had an item that turned out to be out of stock so they contacted me and replaced it for a slightly cheaper item and immediately credited the difference, and added a super high quality rash guard for free! Will definitely be shopping with them again for mma/judo/bjj gear.”
“Highlands Fight Gear is an excellent company with great customer service and great pricing. I had an issue with a Cliff Keen back pack that I ordered and the company requested a photo and a brief description of the issue. They dealt directly with the manufacturer who sent a replacement immediately. This happened within 24 hours of my contacting them. That’s great customer service. I will definitely do business with this Highland Fight Gear again!!”
“Could not have received better customer service if I was in a physical store!
I had many questions and Rex was thorough and patient and answered my emails in a matter of minutes!
Never heard of Highlands Fight Gear but decided to take a chance. Don't hesitate.....he will not disappoint!”
“I love this company! They are always on time with my order and they always have exactly what I need. They are my go to and much cheaper than getting the gear from anywhere else.”
“I can't recommend Highlands Fight Gear well enough. They are amazing! Best prices for top quality uniforms, these are international championship/tournament approved uniforms. And their customer service is excellent. I wasn't expecting it. They went above and beyond to make sure I was satisfied. If you have any issue/question reach out to them they are super nice and very helpful. I'll recommend this store to my fellow karatekas, and I'll definitely buy again from here in the future. And finally, I probably shouldn't say this, their return policy seems strict but they're actually very accommodating :)”
“Highlands Fight Gear provided the best price on the product we were ordering, and provided us personalized service on tracking and follow-up. They were even proactive with a personal email when our product had shipped from the vendor! Had a great experience, and have ordered again. We are not a wrestling team; we are a competitive stunt cheer team and are using mats and mat transporters.”
“A+++ Customer service. Great communication. Rex goes above and beyond to get the order just perfect! Will be ordering again when it’s time for more gi’s and equipment for the mat.”
“Ordered a product and had some difficulties with stock. They ended up giving me a different size for free and refunded my order. Great contacting them aswell.”
